Thank you for your interest in Coinbase. Our primary goal is to make our platform safe and secure for our customers. Coinbase is a regulated Money Services Business under FinCEN (FinCEN.gov), and as part of our responsibility, we are legally obligated to implement regulatory compliance mechanisms.
We regret to inform you that we are no longer able to support your Coinbase account as well as any other accounts you may have created. Please note, we have not blocked access to the balance currently in your Coinbase account; while we can no longer process brokerage orders via our banking relationship, you may still send your balance offsite to an external address.
There are a variety of factors which have been weighed in your case, and we unfortunately are unable to elaborate on our internal decision process. Please know that we do not make these decisions lightly, and do regret losing you as a customer.
We wish you all the best in your future endeavors.
They did a huge favor by allowing me to access my zero balance account. I just asked for a specific reason and here they come up with elaborate internal process. I guess discussing this further or prodding coinbase to let me know the specifics is not worth it so closing the thread. In fact, this has made me think should I be using web wallets anymore.