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Topic: NOTICE OF ACCOUNT CLOSURE - CoinBase - page 2. (Read 2040 times)

legendary
Activity: 950
Merit: 1000
February 21, 2017, 11:22:23 PM
#2
I received a mail from Coinbase today,

Quote
Hello,

Thank you for your interest in Coinbase. Our primary goal is to make digital currency safe and secure for our customers. Coinbase is a regulated Money Services Business under FinCEN (FinCEN.gov), and as part of achieving this goal, we are legally obligated to implement regulatory compliance mechanisms.

Upon careful review, we believe your account has engaged in prohibited use in violation of our Terms of Service and we regret to inform you that we can no longer provide you with access to our service. We respectfully request that you follow the on-screen instructions presented when you log into your Coinbase account to send any remaining balance offsite to an external address.

Should you have any questions or need assistance, please let us know and we'll be happy to help.

Respectfully,

Coinbase Customer Support

prohibited use in violation of our Terms of Service - WTF Huh

I do not have any funds in my coinbase account now, 13DHU877EnKy8uvCg2NSWNcSPhdCuMuLLz, but still closing the account without citing any valid reason is not professional. I have read about many complaints regarding coinbase on this forum as well as reddit, guess most of them were true.
Whether there is money in your account in not the point. The point is that they scrutinise your account's activities and track the transactions. Once found any input or output is related to any services which are frown by Coinbase, which will close your account immediately. But you are lucky, there is no fund there.
legendary
Activity: 1470
Merit: 1079
February 21, 2017, 11:12:14 PM
#1
I received a mail from Coinbase today,

Quote
Hello,

Thank you for your interest in Coinbase. Our primary goal is to make digital currency safe and secure for our customers. Coinbase is a regulated Money Services Business under FinCEN (FinCEN.gov), and as part of achieving this goal, we are legally obligated to implement regulatory compliance mechanisms.

Upon careful review, we believe your account has engaged in prohibited use in violation of our Terms of Service and we regret to inform you that we can no longer provide you with access to our service. We respectfully request that you follow the on-screen instructions presented when you log into your Coinbase account to send any remaining balance offsite to an external address.

Should you have any questions or need assistance, please let us know and we'll be happy to help.

Respectfully,

Coinbase Customer Support

prohibited use in violation of our Terms of Service - WTF Huh

I do not have any funds in my coinbase account now, 13DHU877EnKy8uvCg2NSWNcSPhdCuMuLLz, but still closing the account without citing any valid reason is not professional. I have read about many complaints regarding coinbase on this forum as well as reddit, guess most of them were true.
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