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Topic: Off-Topic - page 185. (Read 384417 times)

hero member
Activity: 1316
Merit: 503
Someone is sitting in the shade today...
July 03, 2013, 06:00:33 PM

Just to clarify.  That post pertaining to me getting in contact with them today was complete satire. 

go edit your post and remove this bs, why would you even post this, things are confusing enough as it is.  stupid....
newbie
Activity: 24
Merit: 0
July 03, 2013, 05:52:21 PM
Im still troubled by the fact that bkkcoins has not heard a peep from terrahash for sometime now and has no idea of what they are doing, I trust bkkcoins. So we have not heard a peep and he has not head a peep....so whats up? ...I am still trying to give them benefit of the doubt" but the silence treatment" is getting old. Terrahash, if your reading this and you are in a jam, tell us so and what your plan is, most of us can understand and may be willing to work with you or help perhaps? But we can't if you don't tell us so.

Well said, and very patient to give Terrahash the benefit of the doubt.

At present:

- I was last able to contact Amir yesterday by phone after calling in multiple times throughout the day.
- I offered to receive a BTC refund (I originally paid by wire) and am not interested in any more delays. Terrahash would not issue BTC refund and stated it must be by wire.
- I forwarded my bank details for the wire refund as instructed by Amir.  I followed up via email today to get an update that the wire has been processed.  For example, a reference number or something.  I sent Terrahash a screenshot of the funds clearing my bank account to prove my wire was being processed when I originally ordered.
- As of 3:45 PM PST, I have not been able to get through by phone or have my emails answered for confirmation of a refund.
- I have also not seen any wire transfer come in on my bank account
- As you can imagine, my patience has worn through.  No normal business would let a situation escalate to this point unless there is something seriously amiss.
hero member
Activity: 826
Merit: 500
Crypto Investor ;) @ Farmed Account Hunter
July 03, 2013, 05:35:50 PM
Quote from: MinermanNC link=topic=198489.msg2648630#msg26you please 48630 date=1372890752
Im still troubled by the fact that Thanks coins has not heard a peep from terrahash for sometime now and has no idea of what they are doing, I trust bkkcoins. So we have not heard a peep and he has not head a peep....so whats up? Has anybody requested a refund and actually got it back, that is not paypal, but (wire or BTC). This whole thing is spooky. I feel they have got into a finacial jam. starting with cloudhashing cancelling. from there they they made the bold move to to attempt "crowd funding" with an early order opportunity to raise capital. But then Paypal froze the account and placed it into review. So the only real funds they may have raised have had to be in either wires or BTC payments.... but that was inadequate at best for them?...so now here we all are wondering whats next. I dare speculate that maybe they are trying to make it to the 45 day Paypal funds release....and continue with there work? or maybe all is fine and they will soon be announcing a working board and shipping dates Smiley  maybe we are all just getting a little paranoid...but with good reasons...I am still trying to give them benefit of the doubt" but the silence treatment" is getting old. Terrahash, if your reading this and you are in a jam, tell us so and what your plan is, most of us can understand and may be willing to work with you or help perhaps? But we can't if you don't tell us so.

+1

PS.  Terrahash,  for all the whining from MinermanNC,  can you please move his order to the bottom of the que.  Smiley.    JK. Smiley

Thanks
sr. member
Activity: 298
Merit: 250
Play2Live pre-sale starts on January 25th
July 03, 2013, 04:58:57 PM
....

Also, they have no internet at their new office, which is why they have not been able to respond to the forum concerns or support tickets.

....

Sounds like a load of BS. They were online on this forum as of 20 minutes ago and they still have not given ANY update or fulfilled their promise to provide information to paying customers:

Why are they online and reading all of the complaints on this forum and refraining from giving any response ?!?!?!
 


Just to clarify.  That post pertaining to me getting in contact with them today was complete satire.  I have thus far emailed them today and attempted to reach them by telephone about a dozen times.  They are not answering the phone or responding to emails or support tickets.

For my friends at Terrahash, here is some light reading on the State of California and its position on fraud: http://www.leginfo.ca.gov/cgi-bin/displaycode?section=pen&group=00001-01000&file=484-502.9

Haha, well that makes more sense...

Still this is ridiculous, why the hell do they keep coming online on this forum everyday and not addressing these issues.
Even if it isn't a scam, there are clearly soooo many things wrong here. I'm not sure I want to buy from these guys, I think I will be cancelling my order.
newbie
Activity: 24
Merit: 0
July 03, 2013, 04:42:34 PM
....

Also, they have no internet at their new office, which is why they have not been able to respond to the forum concerns or support tickets.

....

Sounds like a load of BS. They were online on this forum as of 20 minutes ago and they still have not given ANY update or fulfilled their promise to provide information to paying customers:

Why are they online and reading all of the complaints on this forum and refraining from giving any response ?!?!?!
 

Just to clarify.  That post pertaining to me getting in contact with them today was complete satire.  I have thus far emailed them today and attempted to reach them by telephone about a dozen times.  They are not answering the phone or responding to emails or support tickets.

For my friends at Terrahash, here is some light reading on the State of California and its position on fraud: http://www.leginfo.ca.gov/cgi-bin/displaycode?section=pen&group=00001-01000&file=484-502.9
sr. member
Activity: 298
Merit: 250
Play2Live pre-sale starts on January 25th
July 03, 2013, 04:36:06 PM
....

Also, they have no internet at their new office, which is why they have not been able to respond to the forum concerns or support tickets.

....

Sounds like a load of BS. They were online on this forum as of 20 minutes ago and they still have not given ANY update or fulfilled their promise to provide information to paying customers:

Quote
Name:    terrahash
Posts:    112
Activity:    70
Position:    Full Member
Date Registered:    May 05, 2013, 02:44:55 AM
Last Active:    Today at 09:12:55 PM
Last Post:     June 26, 2013, 08:38:59 PM

Why are they online and reading all of the complaints on this forum and refraining from giving any response ?!?!?!
 
legendary
Activity: 2198
Merit: 1000
July 03, 2013, 04:29:48 PM
You do know,,,somebody from TH has to be in here under a different name reading the forum,,, would be silly to think otherwise,,,,maybe its one of those defenders of TH that always rises to their defense?  lol... we won't mention any names"  Grin
legendary
Activity: 2198
Merit: 1000
July 03, 2013, 04:25:52 PM
Terrahash promised to ship boards within two weeks of receiving Avalon chips, so the clock really doesn't start ticking and they haven't broken any promises unless they don't ship within two weeks of receiving the chips.

Ok, I will no longer have vested interest here soon, so I have no reason to bite my tongue or give Terrahash the benefit of the doubt. Uh, no broken promises? Ok, lets reflect:


We will be canceling at 6pm today, all wire-transfer orders placed on Tuesday, for which we don't receive a wire by today evening. Only in very rare cases (mostly where the wire is coming from out of the country) we will restore orders if the wire comes in on Monday or Tuesday. All other wires coming next week will be returned. We also won't change shipping address and/or email addresses associated with an account (except for rare cases). We will compile all the order data during the weekend, and on Monday we will send out an email to all the customers letting them know whether their order falls within the first batch of 20,000 chips or the 2nd batch.

The largest order we have is 2 DX Larges.

We will send an email day after tomorrow to everyone know where they stand.

We will be doing FCFS with orders that have been paid by yesterday. The 2-3 days waiting period is only for the orders paid with Bank Transfer.
We have 20K chips. We will be ordering more today. Avalon will be making chips in bulk. We believe chips ordered today will be shipped at most a couple weeks after the ones ordered in April, not 2 months.
We will send an email day after tomorrow to let you know whether your order falls within first batch or not, and when can you expect it to be shipped. You can then cancel your order or choose to keep it.

Are you providing software along with assembled boards? Assembled boards are nice, but if there is no software to run it, there is no point in assembling it.
Yes, BkkCoins is working on the cgminer driver, we'll be contributing as well.

Are you going to donate some boards to software developers for them to write it (Bkkcoins, Ckolivas, etc)...Huh
BkkCoins is getting a royalty fee for every board we sell.


I assure you, we are doing the business on minimum margins, and will actually be providing a great alternative to DIY assemblers. Putting those chips on the boards manually is next to impossible, and getting it done from an SMT facility is very expensive if done in small quantity. Our purpose is to not wrestle the control out of your hands at all.

1. We are publicly committing here that any information we get from the testing/debugging the circuit, we will submit it back here on this forum, and to BkkCoins so that he could update his designs. Any changes we make to the circuit will also be submitted back.

2. We won't be using any proprietary code. We will be licensing the code from you. If we do make any changes, we will release them to public. We are committed to pay a royalty fee for every board we sell to you.

We actually have the resources to design our own circuit, but we wanted to help the open source initiative by expanding it further. I have offered my help for the firmware in the past as well, but wasn't replied to.


And finally... They took the money, according to their words, it could now be classified as a scam. I still think they can pull it off, but you cannot take that much money as payment and then go dark.

And I am not even gonna comment on every single person trying to label us as a "scam". How can we be a scam when we are not even asking for any money? In the last 2 days, we have received a request to accept pre-orders from at least 150 people, offering to buy around 10000 BTC worth of our products in total. If we were a scam we would have happily taken that money.

by the way,,,thats a nice synopsis atomic  Shocked
legendary
Activity: 2198
Merit: 1000
newbie
Activity: 24
Merit: 0
July 03, 2013, 04:18:33 PM
full member
Activity: 155
Merit: 100
July 03, 2013, 04:14:00 PM
Just updated the database and predictions/calculations.  Also pasted them below for the lazy bastards.

CURRENT PREDICTIONS/CALCULATIONS
Note that this assumes the database is fairly accurate and their are no further delays in production from Avalon or Terrahash.

    Orders 430 - 500 will be in the first half of batch #1 which will be delivered early August
    Orders 500 - 640 will be in the second half of batch #1 which will be delivered early to mid August
    Orders 640 - 1290 will be in batch #2 which will be delivered late August to mid September
    Orders 1290 and above will likely be delivered early to late September.
    11,585 GH/s has been ordered.
    Terrahash received approximately $614,000 in funds not including shipping, cases and bare boards.
    Currently around 189 paid for orders (121 reported).
sr. member
Activity: 434
Merit: 265
July 03, 2013, 04:08:51 PM
Who are the persons behind TH. Any of them known by name?
hero member
Activity: 672
Merit: 500
July 03, 2013, 04:04:47 PM
LOL what the hell... Cash via Courier?
sr. member
Activity: 434
Merit: 265
July 03, 2013, 04:00:23 PM
Well I have some great news!!!

 Shocked

I just got through to Terrahash.

They're voicemail system is now all setup.  It's very professional.

They responded to my ticket and were very apologetic.

Apparently they are diligently soldering each and every board with care. This is taking up an inordinate amount of their time.  

Also, they have no internet at their new office, which is why they have not been able to respond to the forum concerns or support tickets.

And lookie here!  My refund just arrived in cash via courier.

I had these guys all wrong.



daydream?
newbie
Activity: 24
Merit: 0
July 03, 2013, 03:52:26 PM
Well I have some great news!!!

 Shocked

I just got through to Terrahash.

They're voicemail system is now all setup.  It's very professional.

They responded to my ticket and were very apologetic.

Apparently they are diligently soldering each and every board with care. This is taking up an inordinate amount of their time.  

Also, they have no internet at their new office, which is why they have not been able to respond to the forum concerns or support tickets.

And lookie here!  My refund just arrived in cash via courier.

I had these guys all wrong.

sr. member
Activity: 298
Merit: 250
Play2Live pre-sale starts on January 25th
July 03, 2013, 03:47:00 PM
It is so unfortunate that this is looking more and more like a scam with every minute that goes by without a peep out of terrahash...

They were last online on this forum yesterday, so it seems like they are reading everything that is going on, but they haven't made a post since June 26. Very strange...

Quote
Name:    terrahash
Posts:    112
Activity:    70
Position:    Full Member
Date Registered:    May 05, 2013, 02:44:55 AM
Last Active:    July 02, 2013, 06:55:37 AM
Last Post:     June 26, 2013, 08:38:59 PM

If its not a scam, they are behaving just as unprofessionally as BFL.
legendary
Activity: 2198
Merit: 1000
July 03, 2013, 03:14:07 PM
ok, got to go mow the yard Smiley the show must go on..
legendary
Activity: 2198
Merit: 1000
July 03, 2013, 03:11:50 PM
Ticket input for cancellation 2 minutes ago for order #548.. Enjoy the bump up in the queue (hopefully).  Best of luck to you all. I hope Terrahash comes back and unveils that they have secretly been working on improvements, and that everyone's hash rate is now doubled for no extra cost.

 Undecided

A big wave of dispair washes over Scornflakes.

I cancelled my order yesterday.  Paid via wire; was told must be refunded over wire as well.  I offered to take BC.  Tried calling several times today, they're not answering phone.  In fact, their v/m is still not set up.

This whole thing is either a scam, the people that are running things over there don't give a rats ass, or they're utterly incompetent.

I have run multiple businesses over the past decade; I would never dream of treating my clients the way Terrahash treats its PAYING customers.

I hear ya scornflakes...I am a retired businessman, also,,,,this is absolutely blowing my mind....I try to say to myself "well this is just what others have been going through if they want an asic at a realistic price" but i don't know if thats even so now?....BFL sux big time,,,but they did try to post statements to reassure their customers,,,even tho they were just buyng time....
legendary
Activity: 2198
Merit: 1000
July 03, 2013, 03:07:39 PM
Ticket input for cancellation 2 minutes ago for order #548.. Enjoy the bump up in the queue (hopefully).  Best of luck to you all. I hope Terrahash comes back and unveils that they have secretly been working on improvements, and that everyone's hash rate is now doubled for no extra cost.

lol atomic,,,i'd be happy with any hash rate right about now or hopes of" ,,,,still thinking about just tripling my gpu farm for litecoin Smiley
newbie
Activity: 24
Merit: 0
July 03, 2013, 02:54:31 PM
Ticket input for cancellation 2 minutes ago for order #548.. Enjoy the bump up in the queue (hopefully).  Best of luck to you all. I hope Terrahash comes back and unveils that they have secretly been working on improvements, and that everyone's hash rate is now doubled for no extra cost.

 Undecided

A big wave of dispair washes over Scornflakes.

I cancelled my order yesterday.  Paid via wire; was told must be refunded over wire as well.  I offered to take BC.  Tried calling several times today, they're not answering phone.  In fact, their v/m is still not set up.

This whole thing is either a scam, the people that are running things over there don't give a rats ass, or they're utterly incompetent.

I have run multiple businesses over the past decade; I would never dream of treating my clients the way Terrahash treats its PAYING customers.
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