Topic: Off-Topic - page 73. (Read 384423 times)

Credit card companies will allow chargebacks for at least 6 months and will go longer if needed with proof of fault (not receiving item).

here is the problum with that. the reason TH has no money for refunds is becouse they bought the supplys (other than chips) with that money. do you think TH can make money out of thin air?

Holding out unwatching this for the last remaining test of having the chips they were sent by someone here turned around in the promised two weeks. If they can't successfully do it for a single order, abandon all hope, as how would they do it with the full shipment?

After that, we'll see the same strategy as was used with the Cloudhashing refund... Generate other pre-orders to fund the refunds.

Then there will be nothing to see here except Bar going down with the ship. He won't ever admit to making a mistake, he'd rather blame the customers. Whether you're on the side of the fence to call buyers investors, or customers, you'l have to agree that they've committed business suicide by misleading comments, lack of follow through on promises (however minor), and poor communications.

Unhappy customers / investors is the death of a business, and while some may have had unrealistic expectations, anyone with a brain will see that they have no business being in business.

3 month + days already lost = exactly the amount of time credit card companies will disallow a chargeback.

i am just going to call this a scam out right, and you are a tool.

thread unwatched too, anyone still havent charged back with credit card is a lost cause. Everyone who paid with btc/wire, i am sorry.

Good for you!
These people do not deserve your hard earned money!


It's clear now that Terrahash are engaging in dishonest business practices.

If they were not, they would be happy to refund customers who are no longer willing to wait. We get they had Avalon issues, but this is no excuse for not refunding customers as required by the law. They continue to not only ignore refund requests (against the law), but nearly any and all communications have virtually ceased via email, phone, their own support contact system on the website, in addition they have broken nearly every single promise to date, and continue to lie to the community about who they are, what the are doing and when their own customers can see any type of resolution.

It turns out anyone can file a complaint with the FTC, not just US based customers. Terrahash could be liable for a fine of $16,000 for each violation (see https://bitcointalksearch.org/topic/bfl-could-be-fined-16000-for-each-product-the-fail-to-ship-279330)

File a complaint right now at https://www.ftccomplaintassistant.gov/ - Many people already have filed complaints over the last few days and weeks.

The FTC uses statistical analysis to detect fraud and helps them decide who to devote time prosecuting. Let's pull out the big guns. This will either turn Terrahash into an honest company and provide remedy to their customers, or make them face the consequences. We need complaints in numbers, so if you have been ripped off or treated badly, we need you.

Terrahash are sullying the reputation of Bitcoin. We must all stick together and help clean this mess up. Report your dissatisfaction to the the US Federal Trade Commission today at https://www.ftccomplaintassistant.gov/ and help the entire bitcoin community.

producing the hardware is easy..they are being stuck with bkks unfinished work...ultimately the firmware should have been finished by now..bkk is nowhere..

thread unwatched
hands washed
unhappy... wanted TH to come through, was an avid supporter.

Be careful and do your Due Diligence , do they have on time delivery guarantee, money back guarantee, anytime  no question ask refund , do they accept credit cards or paypal and miner protection program. If they don't have the above, you may need to sued them, report to the necessary authorities to get your refund.

Here is one from my rig I just set up last night:

http://imgur.com/i2t08v6

Side View:

http://imgur.com/5ABVZFj

I'll get a better fan soon, heh. 

Where did you get this picture, link please?

Has anyone gotten a response to being in a queue for a refund or specifically, a response to settle for a partial refund?  I've reached out and haven't heard much just yet.  Tried to arrange an in person meeting, and with no response, dropped by a couple times to an empty office so no luck.

Still generally a supporter of TH, but likely because of my own biases of wanting more Bitcoin companies to start up in my backyard.  However, tired of checking all of the threads repeatedly hoping for movement.  If the settlement is fair, I'd prefer to just "wash my hands" of this and focus more on the important things... like Fantasy Football.  

I'm not talking about a friends conversation.
You like it or not, this is a business deal.The risks i take i'm responsible for them. Period.

It's clear to me that a company sold me a product that they didn't know very well how to produce it. And the fact is that as published in a previous post they are having problems with the HW. Even if the chips were delivered how could they send my product in 2 weeks?

My risk was the investiment. By now something that was to be delivered in August it will be, with good faith, in October.

Greed is blocking my judgment, you say? How do commercial transactions work, can you explain me?

Let's say you go to a store and buy a Smartphone. If it doesn't work, to whom will you ask responsibility?
To the store? To the smartphone brand? To the factories of the components?
Is it so complicated to understand the chain?
Final costumer -> Store -> Company -> Factory...?

TH didn't have any problem to receive my payment, did they? And again, it seems that HW problems aren't solved yet, or are they?

thx, yes I did, jumping through 'bank's hoops', sending me back to paypal.

I was one of the many silent watchers and supporters of TH.

If you paid by ccard, call your issuing bank.

take my order out of the waiting list.
order #827
(1) K64 + (1) K16

...patience is gone, done waiting for chips to arrive.
TH offer of '3 months refund' window is unacceptable.


'officially' requested a refund via TH website
...no reply to my emails
refund requested via paypal
...paypal declined (outside 45 day window)
on phone with paypal now.

will update...
(using previous advice for contacting paypal supervisor "Aaron")

They said 2 weeks after they get the chips.  They haven't received chips yet so what can you hold against them?  They are getting screwed worse than you so you should feel bad for them also.

That's exactly what I was going to point out also.  One of the biggest people here complaining and they think Kapton tape is scotch tape....

Wow in one day TH lol.  First off they claim low HW rate.... but see how they dont show it?   Yea we have a low HW error rate...... yea....

They have failed at making HW, so they now are going host for another company?  Chances are your order money is being used for this deal, assuming it's not another announcement just to stall.

Well played Amir never saw your announcement coming saying you are going to buy other companies hardware and host it.   So does this mean TH is out of the HW making industry assuming they were ever in it?

Now TH announces a service for $6/GH in November.

In June a paid $2000 for a DX-Mini 18GHs (4x16K). That's $111,11/GH!

If a refund is not possible - every week is money lost - at least TH should accept convert my (our) order into their new service.

And because we all gave money in advance for their investment this should be the least they could do.

To be honest, i'm tired of all excuses.
When a company offers me a product they are responsible for what they are selling.
If the problems comes from their suppliers that's their problem. Ask responsability to them. It is not my fault.

That's how the commerce chain works.

I will wait for feedback from hchc before making any conclusions.
Would you call that ready for production?
8 days and hchc is waiting... for how many K16?