Topic: Official BITMINE CoinCraft series 28nm ASIC miners thread - page 107. (Read 565252 times)

Yes we are aware of the problem as it currently works only with firefox, we are releasing next week an updated firmware that fixes this and other minor issues.

Thanks for reporting!

I confirm on Firefox browser, work perfekt.
On internet explorer MS  errors

I saw the same exception when I tried to login with a safari browser.

Chrome and Firefox were OK.

On 25.3. I wrote personal message here to Giorgio Massarotto about this problem, no response till now.

Please contact [email protected] for 1st level support. The support staffing was improved recently, response time should be quite good meanwhile.

HELP

HELP

Somebody please make a backup of Rpi SD card and upload it somewhere. Support of Bitmine is useless, I mailed them a week ago and I still don't have answer regarding this problem.

My SD card is probably corrupted a this is what I get when I log to web interface:

500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.
Traceback (most recent call last):
File "/usr/lib/python2.7/site-packages/cherrypy/_cprequest.py", line 606, in respond
cherrypy.response.body = self.handler()
File "/mineros/web/mako_h.py", line 14, in __call__
env.update(self.next_handler())
File "/usr/lib/python2.7/site-packages/cherrypy/_cpdispatch.py", line 25, in __call__
return self.callable(*self.args, **self.kwargs)
File "/mineros/web/auth.py", line 142, in login
cherrypy.session.regenerate()
File "/usr/lib/python2.7/site-packages/cherrypy/lib/sessions.py", line 91, in regenerate
self.delete()
File "/usr/lib/python2.7/site-packages/cherrypy/lib/sessions.py", line 163, in delete
self._delete()
File "/usr/lib/python2.7/site-packages/cherrypy/lib/sessions.py", line 263, in _delete
del self.cache[self.id]
KeyError: '00619a402a4766f5389200bc12872a007fcb2f54'

Powered by CherryPy 3.1.2

We stepped out 2 hours later with 4 Coindesks

and now they're happily mining away

the CPP is calculated with weekdays, not working days Smiley
I have checked this with bitmine
So eligible to have refund in beginning of may

jseppeli
you mean weekends are calculated also? if yes then that is good news cos i will ask for a refund in the first day when i will be eligible.
Thank you

Antonio (Bitmine AG)
Mar 17 10:48

Hi,
is calculated with week days.

Thanks
for your interests in our products.

Danke für Ihr Interesse an unseren Produkten.

For any questions don't hesitate to contact us. In the meantime

Für Fragen sind wir jederzeit für Sie da.

Kind regards/MfG

Customer Service

Hi,
Just wanted to share our experience on Bitmine. We placed an order last year, end september, upgraded the original order 2 times, got a coupon for 50% more hashing power (because it was not delivered on time) and lastly a compensation for the delay of the order (customer protection plan 10% per 10 days delay). In february we were thinking about asking the refund but I sticked with them. So what happened.
we got them at the phone several times, mail many times, discussed the compensation and then we drove 8.5 hours to Camorino.

Yes they do exist, they are real and they're human

We were welcomed by Christian Anselmi and greeted by Giorgio and other staff.
We discussed the current delays and as it seems they are not caused by them but by other companies having to deliver parts, some deliver in time but not the quantities agreed upon, causing delays to complete order. Others delivered to late, and others have delivered wrong parts, all this with the result that they have very painful delays. They're pushing out as much orders as they can, testing each machine and refunding people who ask for it and ofcourse are eligable for it. We saw the warehouse and they are working around the clock to deliver.

Anyway:

We stepped out 2 hours later with 4 Coindesks

and now they're happily mining away

For what it's worth to the waiting customers, they're really trying to fix this as soon as possible.

Greetz,

stoffg