Topic: Official BITMINE CoinCraft series 28nm ASIC miners thread - page 54. (Read 565240 times)

My story:
I have two orders : 1. 1Th CCD January batch, 2. 600Gh March week 3 batch. Both BTC payments. My first miner was sent in late April and arrived in Sofia, Bulgaria on 30 April. I authorized FedEx to carry out customs formalities for me. It took 16 /! / days. Customs required all my documents for payments that I printed from my Bitmine account and validated them by my signature. Then customs requested invoice from Bitmine because they refused to accept delivery note as valid payment document on which to charge me tax. My request to Bitmine for invoice has no answer yet. The customs agents drew attention to wrongly charged transport costs: real transportation costs were $ 79 but Bitmine had charged  $ 79 for each of my 4 upgrade modules. So I overpaid $ 316. On 13 May I managed to convince customs that I can't oblige a company in another country to give me an invoice, so they adopted a declaration from me that I paid $ 5838. On this amount I paid 20% VAT or $ 7000 total. Finally I got my precious on May 16 and...how frustrating - power cord and PSU did not match: power cord into shipment was C17 standard, PSU was C19 standard. I lost another day to find C19 power cord. Then my miner worked fine almost two weeks before module № 3 to fail. I contacted Bitmine support for RMA but they want to send them all the machine for repair not only the damaged module. This is not acceptable to me because: first, again I will have to arrange customs clearance, and second, repair will take a week and more. I wasted enough time, and now one of the modules. I hope you understand why I'm so upset. But I have an additional reason to be upset: I recommended Bitmine to my friends and they have lost a lot of money there. They asked refund but I doubt they will get their money.