Topic: Official Quoine Exchange Thread - page 6. (Read 48583 times)

Dear QUOINERs

The Rock Token sale ended in 1 second.
the people who were able to buy it are truly lucky.

We will continue to bring new token sales to this platform.

Mike k

📣 Up to 25 million RKT tokens on QRYPTOS

📣 1RKT=US$0.1 (ETH/USD rate = US$775.30)

📣 Sale starts on QRYPTOS at noon (UTC) Feb 8 with NO CAP

📣 First come, first served

📣 Total supply 900,000,000 RKT

My experience with quoine is that sometimes withdrawal is slow but they will allow u to withdraw. I think it is because of the way they store things in cold wallet. The bad news is that no one likes slowness. The good news is that they dont seem to get hacked.

QUOINE Lists Medicalchain on QRYPTOS

QRYPTOS is QUOINE’s fully digital cryptocurrency exchange and trading platform launched in June 2017.

Medicalchain is a decentralized platform that enables secure, fast and transparent exchange and usage of electronic health records. Using blockchain technology, Medicalchain has created a user-focused electronic health record that can be used by patients and healthcare professionals — including doctors, hospitals, laboratories and insurers alike, and enables patients to consult doctors and medical physicians remotely, wherever they are in the world, in the knowledge that they’ll have access to necessary health records. Medicalchain will be launching the world’s first crypto-based borderless Telemedicine application in 2018

https://steemit.com/cryptocurrency/@quoineliquid/quoine-lists-medicalchain-on-qryptos

Hi!

I've a question regarding orders on qryptos

I'm trying to create a limit order by 16 LTC for the price 0.0149

Current BTC balance: ฿0.23965579

---
You are buying 16 LTC with estimated total of 0.23822120 BTC
Est Fee
฿-0.00017880 (-0.075%)
----

Balance is enough to cover both trade and commission, BUT i'm getting error

"You do not have enough free balance in your account. Please check your live orders, open trades, and pending withdrawal requests."

Please advice.

Mike Kayamori:
Dear QUOINERs

Today’s weekly update is going to be short.

This week has been one of the more challenging weeks for the Cryptocurrency industry.

The price of bitcoin and alternative coins/tokens is half from its peak.
And with continued negative news, we still do not know how low it could go. Major negative topics are below.

- Coincheck hack in Japan
- India to ban cryptocurrencies
- Uncertainty of Tether (Subpoenas of Bitfinex/Tether)
- SEC lawsuit against Cryptobank ICO
- Facebook banning ICO/Crypto Ads

And due to the incident in Japan, the Japan FSA has mandated all exchanges to revisit all security measures and vulnerabilities and to report with all relevant evidence.

This is a lot of work and we are working around the clock but will ultimately make us stronger.
We are the only exchange that is 100% cold storage and we put customer asset safety above anything else.

Due to the above, we have put other initiatives on hold while we finish all relevant reporting and put in additional security measures.

But here are three quick updates.

- LIQUID / World book -

Step one of the LIQUID/Worldbook is to upgrade our Matching Engine (ME), Smart Order Routing (SOR), Multi-market order (MMO) and other subsystems.
This is already running in test mode but still not in production.

Since all of our resources are consumed with security, we will continue to monitor this and will let you know when we upgrade.

- New Token Listing -

This coming week will be busy.

We will list SALPay Token, Medicalchain, Etherecash, Gat coin, STU coin, Blackmoon, and Electroneum on our QRYPTOS platform.

Also, on Feb 8th, we will conduct the GBX ICO on QRYPTOS. This is the first ICO since our own QASH Token ICO.

More information below.

- Gibraltar Blockchain Exchange (GBX) and Rock Token ICO

We will do our last AMA with Nick Cowen (CEO GBX) tomorrow night in Singapore (8pm SG time).

Regarding the Rock Token ICO, we have two new updates.

- As I explained before, we have USD2.5M worth of Rock Tokens available for the ICO. We initially announced that half will be available on QRYPTOS (Global) and half for QUOINEX JP (Japan).
With the recent incident in Japan, we are still not clear if we have clearance from the JFSA to offer the Japan allocation on Feb 8th. In such case, we will offer all to QRYPTOS users.
It will be unfortunate to Japan residents but I will make the announcement tuesday after we hear back monday from JFSA.

- Previously, we explained that we will put a cap on sale amount per buyer but after discussing with GBX, we will not put a cap.
Hence if you are interested in the Rock Token ICO, please make sure to fund in advance as this will be first come first serve. There will be no pro-rata either.

Finally, It is one of the most important times for the crypto industry. We are all being tested but ultimately this will make us stronger and better.

I hope you have a wonderful weekend and I will be speaking at the Blockchain Economic Forum on Feb 6th and attending the GBX event on Feb 5th.

Kindest regards,

Mike Kayamori

Dear Sir, please kindly contact us via Telegram - https://t.me/QUOINE_Support  It will make resolve of your issue much faster.

У нac дaжe ecть pyccкoгoвopящee кoмьюнити ) https://t.me/QUOINE_RUS  Bcё c гpaждaнaми Poccии xopoшo ))

Hi,
Its been 1 week my IDR withdrawal doesn't arrive on my bank account.
I've been contacting customer service by email, but don't get any response till now.


Wait for your respond,
Sonny rib hartantha.

KRAUSS, здpaвcтвyйтe,
Cкaжитe, QUOINEX вepифициpyeт гpaждaн Poccии, живyщиx в Poccии?
Фopмyлиpoвкa paздeлa «Кaкиe cтpaны мы пoддepживaeм» oчeнь мyтнaя: «Зa иcключeниeм нecкoлькиx cтpaн, к кoтopым пpимeняютcя caнкции».
И ecли вepифициpyeт, тo кaк пoдтвepдить aдpec? Ha caйтe cкaзaнo, чтo нyжeн cчeт зa ycлyги. Hикaкиx дpyгиx вapиaнтoв нe yкaзaнo. Oк, нeт пpoблeм, ecть cчeт c aдpecoм. Ho cлeдyющaя cтpoкa гoвopит: вce дoкyмeнты дoлжны быть нa aнглийcкoм/лaтинcкими бyквaми. Пoнятнo, чтo нe выcтaвляют в Poccии cчeтa нa aнглийcкoм языкe. Кaк c этим быть?
Кaкoвa peaльнaя пpaктикa? Кaкиe eщe дoкyмeнты пpинимaютcя для пoдтвepждeния aдpeca?
Cпacибo.

Hi, Quoine Exchange,
I am getting exactly the same error in similar conditions and tools: "Signature does not match". But Java instead of PHP. Could you help me, too, please?

Ticket number: 105873

Hi
I have an outstanding query following your response.

This has been outstanding for a few weeks.

I assumed you guys must be really busy but would really appreciate a response.

Good Marketing,

BUT, 18'000 EUR have vanished from my account.

I have opened several tickets, ended up contacting the CFO, and they just ignore me!!

This is worrying, I wonder if Quoine is preparing an Exit plan or if it's the new SCAM?

So far it's been 3 weeks that my 18'000 EUR have vanished, I'll keep this thread updated frequently.

@Quoine: you can't ignore customers with issues like this, this is very unprofessional OR simply a SCAM?

Mike Kayamori:
Dear QUOINERs

Since I already made a quick announcement on friday, I was not planning to do a weekly summary but will do another quick one as I wanted to address the security concerns facing this industry and what we do at QUOINE.

As you know, there was a big incident at one of the Japanese exchanges were their hot wallet was compromised with over USD500M worth of NEM stolen.
Fortunately, they have announced that they will repay their customers albeit with a small haircut.

However, we must understand that this is not an isolated incident but the entire crypto industry is and will continue to be a target.

QUOINE is safe because we have implemented the following measures but this does not mean the whole industry is safe.

- 100% cold wallet (no hot wallet for the foreseeable future)
- Whitelist all withdrawal addresses for all crypto
- Private server where we can monitor all access
- Mandate 2FA
- No API withdrawals

Although we were not hacked and our customer assets are 100% safe, we are taking this incident as an alarm to further strengthen all of our security measures. There will be a tradeoff between safety and convenience but I know everyone will prefer safety and security over convenience.

In addition to the above mentioned, we will launch a Crisis Management Committee that will report to the board and audit committee and will also be talking to the Japan FSA to update them on our additional security measures.
We will also conduct 3rd party checks and security tests as well as put more internal control.
We will do whatever we can to protect our customers asset.

Once again, I urge all of our users who have assets in other exchanges to make sure and confirm that these exchanges have at least the protection measures that I mentioned above.

We need to be stronger together.

Kindest regards,

Mike Kayamori

PROBLEM SOLVED. I WAS ABLE TO WITHDRAW MY BTC. IT WAS SOME ISSUE WITH THE CONFIRMATION OF ADDRESS. I WILL SAY THIS EXCHANGE IS QUITE GOOD. I AM JUST A HOLDER. I WISH I KNEW HOW TO TRADE WELL. GOOD LUCK TO ALL OF YOU.