Official Quoine Exchange Thread - page 8.

Xiongba72

newbie

Activity: 3

Merit: 0

Quote from: Xiongba72 on January 16, 2018, 04:26:12 AM

Halo, i'm new to Quoinex and recently deposited some funds via overseas transfer to the new Japan bank in SGD last sat and it has been 2 working days but still not seeing the funds getting credited into my account. Quoine support is totally silent from my repeated query. Not sure if anyone here have similar experience.

Seeing the withdrawal challenges i read from this thread is very concerning too..

Thanks Shocked

Quoinex support, can you please respond??? It is already 3 working days my local bank had successfully transferred my funds to Quoinex and i'm still not seeing my funds credited into my account. I'm not getting any response from your support too. Please revert as this is seriously unacceptable. Even if there is a delay, at least update. My support reference is below.

quoine.zendesk.com/hc/requests/123543

Xiongba72

newbie

Activity: 3

Merit: 0

Halo, i'm new to Quoinex and recently deposited some funds via overseas transfer to the new Japan bank in SGD last sat and it has been 2 working days but still not seeing the funds getting credited into my account. Quoine support is totally silent from my repeated query. Not sure if anyone here have similar experience.

Seeing the withdrawal challenges i read from this thread is very concerning too..

Thanks Shocked

Samandoon

newbie

Activity: 23

Merit: 0

Quote from: Samandoon on January 13, 2018, 05:56:00 AM

Quote from: Samandoon on January 13, 2018, 12:53:01 AM

Hello dev
Trading was banned in my quinex account yesterday.
Why?
Everything has been working fine for me. I never worked with fiat or anything. Just eth/qash.
I sent you a support ticket, ID 123030
Please solve this issue.
I'm so worried atm.
Thanks for your support

Has this happend to anyone here before on Quoinex exchange? I just wana know the reason. So that if it's related to me, i could avoid it next time.
All said, i'm quite sure that Quoinex is legit and fully regulated.
Scam or anything like that is out of question. Imho i feel very secure when i use this exchange.

My quoinex account is still in banned mode after 4 days.
KRAUSS would you please do something.
I need my account to get back soon.
I also pm.ed you here 4 days ago.
No reply from support yet.

stevesjd

newbie

Activity: 1

Merit: 0

Hi,

I wanted to sign up to your website, to take advantage of the arbitrage oppurtunities, and providing liquidty to your exchange.

Is it against your rules? I would be willing to comply with all japanese laws in terms of converting btc to JPY, and then sending back to myself in USD through an international bank. I am thinking of registering as a business, and paying capital gains taxes on profits.

Please let me know.

Thanks

gartmah

member

Activity: 735

Merit: 17

Mike’s weekly message to QUOINE community (January 13, 2018)

With cryptocurrencies gaining more popularity and taking the financial world by storm, we are witnessing an explosion in customer signups on both QUOINEX and QRYPTOS. The demand in the industry has been too overwhelming to the point that many exchanges are turning away new customers.

However, we feel it is our fiduciary responsibility to continue to accept customer registration while scaling our customer support. We are doing our best to speed up the process without compromising security and safety.

https://steemit.com/blockchain/@quoineliquid/mike-s-weekly-message-to-quoine-community-january-13-2018?utm_source=quoine+main+list&utm_campaign=24dc7864e5-20171019_en_quoine_taizo&utm_medium=email&utm_term=0_18afd4dbc0-24dc7864e5-

Samandoon

newbie

Activity: 23

Merit: 0

Quote from: Samandoon on January 13, 2018, 12:53:01 AM

Hello dev
Trading was banned in my quinex account yesterday.
Why?
Everything has been working fine for me. I never worked with fiat or anything. Just eth/qash.
I sent you a support ticket, ID 123030
Please solve this issue.
I'm so worried atm.
Thanks for your support

Has this happend to anyone here before on Quoinex exchange? I just wana know the reason. So that if it's related to me, i could avoid it next time.
All said, i'm quite sure that Quoinex is legit and fully regulated.
Scam or anything like that is out of question. Imho i feel very secure when i use this exchange.

Samandoon

newbie

Activity: 23

Merit: 0

Hello dev
Trading was banned in my quinex account yesterday.
Why?
Everything has been working fine for me. I never worked with fiat or anything. Just eth/qash.
I sent you a support ticket, ID 123030
Please solve this issue.
I'm so worried atm.
Thanks for your support

KRAUSS

full member

Activity: 448

Merit: 103

KRAUSS

full member

Activity: 448

Merit: 103

Quote from: Gilean on January 11, 2018, 04:31:33 AM

Guys, QASH funds disappeared from my account on Quoinex. Haven't logged in since I bought them late November, now balance shows 0. Anybody had such a problem? It coudn't be withdrawn, I have 2FA enabled, email notifications and account pending. Nobody have logged in except me.

Please contact support. Nobody has such kind issue.

KRAUSS

full member

Activity: 448

Merit: 103

KRAUSS

full member

Activity: 448

Merit: 103

KRAUSS

full member

Activity: 448

Merit: 103

Gilean

newbie

Activity: 1

Merit: 0

Guys, QASH funds disappeared from my account on Quoinex. Haven't logged in since I bought them late November, now balance shows 0. Anybody had such a problem? It coudn't be withdrawn, I have 2FA enabled, email notifications and account pending. Nobody have logged in except me.

C_S

newbie

Activity: 2

Merit: 0

Quote from: Greenmountains on January 10, 2018, 07:56:07 AM

Quote from: C_S on January 10, 2018, 06:41:24 AM

H

Quote from: Greenmountains on January 10, 2018, 06:15:19 AM

Quote from: erdenert on January 08, 2018, 02:17:24 PM

Hello everyone,

I withdrew Ether two days ago from my Quoine account but the status of the transaction is still "pending". Is there anyone experiencing the same problem? I couldn't get an answer from support. What can be the reoason for that?

I've been waiting a month for withdrawal verification. Nothing. No responses to repeated contacts. Funds are frozen. An exchange that allows deposits but no withdrawals EVER!!
Where are these scumbags located? I think time to contact authorities. This is ridiculous.

Hi everybody!
I completely agree - I opened an account at the end of the year and put in a bit more than 2 BTC. Unfortunately I did that having read the experiences here. I didn't expect that this could happen (Bitfinex is awesome in comparison). Same story to me: support question wasn't answered, account verification still pending, funds stuck (or maybe lost?). Sounds like legal action is an appropriate approach now ...
Annoying like shit ...
Conny

Think they are just backed up in customer support.
They really should learn to take 2 seconds to at least acknowledge people and say they are working on it.

Maybe it's not just the problematic support. Think about it: people are transferring BTC to Quoinex to sell it there against USD at a premium, buy back ETH against USD at less premium. Then they send back ETH where it seems to be stuck. If many people are doing that what does that mean? Did they buy enough ETH on the market? Do they accept to loose money that way against the arbitrageurs (therefore the maximum withdrawal of 30.000/300.000 per day/month).

Whats your thoughts on this?

Greenmountains

newbie

Activity: 21

Merit: 0

Quote from: C_S on January 10, 2018, 06:41:24 AM

H

Quote from: Greenmountains on January 10, 2018, 06:15:19 AM

Quote from: erdenert on January 08, 2018, 02:17:24 PM

Hello everyone,

I withdrew Ether two days ago from my Quoine account but the status of the transaction is still "pending". Is there anyone experiencing the same problem? I couldn't get an answer from support. What can be the reoason for that?

I've been waiting a month for withdrawal verification. Nothing. No responses to repeated contacts. Funds are frozen. An exchange that allows deposits but no withdrawals EVER!!
Where are these scumbags located? I think time to contact authorities. This is ridiculous.

Hi everybody!
I completely agree - I opened an account at the end of the year and put in a bit more than 2 BTC. Unfortunately I did that having read the experiences here. I didn't expect that this could happen (Bitfinex is awesome in comparison). Same story to me: support question wasn't answered, account verification still pending, funds stuck (or maybe lost?). Sounds like legal action is an appropriate approach now ...
Annoying like shit ...
Conny

Think they are just backed up in customer support.
They really should learn to take 2 seconds to at least acknowledge people and say they are working on it.

C_S

newbie

Activity: 2

Merit: 0

H

Quote from: Greenmountains on January 10, 2018, 06:15:19 AM

Quote from: erdenert on January 08, 2018, 02:17:24 PM

Hello everyone,

I withdrew Ether two days ago from my Quoine account but the status of the transaction is still "pending". Is there anyone experiencing the same problem? I couldn't get an answer from support. What can be the reoason for that?

I've been waiting a month for withdrawal verification. Nothing. No responses to repeated contacts. Funds are frozen. An exchange that allows deposits but no withdrawals EVER!!
Where are these scumbags located? I think time to contact authorities. This is ridiculous.

Hi everybody!
I completely agree - I opened an account at the end of the year and put in a bit more than 2 BTC. Unfortunately I did that having read the experiences here. I didn't expect that this could happen (Bitfinex is awesome in comparison). Same story to me: support question wasn't answered, account verification still pending, funds stuck (or maybe lost?). Sounds like legal action is an appropriate approach now ...
Annoying like shit ...
Conny

Greenmountains

newbie

Activity: 21

Merit: 0

Quote from: erdenert on January 08, 2018, 02:17:24 PM

Hello everyone,

I withdrew Ether two days ago from my Quoine account but the status of the transaction is still "pending". Is there anyone experiencing the same problem? I couldn't get an answer from support. What can be the reoason for that?

I've been waiting a month for withdrawal verification. Nothing. No responses to repeated contacts. Funds are frozen. An exchange that allows deposits but no withdrawals EVER!!
Where are these scumbags located? I think time to contact authorities. This is ridiculous.

They got back to me. Think all is good.

erdenert

newbie

Activity: 2

Merit: 0

Quote from: cleante on January 09, 2018, 02:34:55 AM

Waiting for btc withdrawal 5 days. Someone help me please.

I learnt that 6-7-8 Jan not business day in Japan but i don't understand why they are not processing it today.

Is there any update on your side?

cleante

jr. member

Activity: 476

Merit: 2

Waiting for btc withdrawal 5 days. Someone help me please.

erdenert

newbie

Activity: 2

Merit: 0

Hello everyone,

I withdrew Ether two days ago from my Quoine account but the status of the transaction is still "pending". Is there anyone experiencing the same problem? I couldn't get an answer from support. What can be the reoason for that?

Topic: Official Quoine Exchange Thread - page 8. (Read 48536 times)