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Topic: Official SpectroCoin.com discussion (Read 2663 times)

newbie
Activity: 12
Merit: 0
August 31, 2017, 08:55:53 PM
#45
Hello, I am experiencing a massive delay with bitcoin deposit.. Dozen of confirmations and still balance does not show up.. Is this normal? My transaction was under 0.5 btc...
hero member
Activity: 546
Merit: 500
July 10, 2016, 07:24:07 AM
#44
Does spectrocoin ask for I.d if you need to see your vcc details again, I contacted support the other day and that is what they told me but I though it was anonymous so nothing of that nature is required if you can inform me on this please do.
Hi,
No, we can show your credentials without your ID. Just PM me your email.
full member
Activity: 154
Merit: 100
★YoBit.Net★ 350+ Coins Exchange & Dice
July 07, 2016, 06:57:20 AM
#43
Does spectrocoin ask for I.d if you need to see your vcc details again, I contacted support the other day and that is what they told me but I though it was anonymous so nothing of that nature is required if you can inform me on this please do.
hero member
Activity: 546
Merit: 500
April 20, 2016, 12:40:58 PM
#42
Could you tell me is there activation fee ?
There is only an issuance fee, no activation fee.
newbie
Activity: 32
Merit: 0
April 20, 2016, 10:49:02 AM
#41
Could you tell me is there activation fee ?
hero member
Activity: 546
Merit: 500
April 20, 2016, 05:59:07 AM
#40
I didn't find on your website and didnt see logo on card picture, is physical Visa or Master ?

It is visa
newbie
Activity: 32
Merit: 0
April 19, 2016, 09:41:15 PM
#39
I didn't find on your website and didnt see logo on card picture, is physical Visa or Master ?
hero member
Activity: 546
Merit: 500
April 18, 2016, 04:22:33 PM
#38
I have some funds in my virtual card, which is verified. I want to get a physical card now. Is it possible to "upgrade" my virtual card to a physical card so that I don't have to reverify the card and pay fees to transfer my funds out of the virtual card and into the new card (this will happen if I buy a physical card and manually set everything up again)
Sorry, but upgrade feature is not available at the moment.

Damn. Is it possible to have multiple cards under the same ID/verification?

Also, is it possible to contact support directly and get them to upgrade manually? (Or can you guys cover the fees of manually transferring my money into another card Smiley)
Hi, please contact support directly, as we have to know your card, we might try to get it updated.
hero member
Activity: 819
Merit: 500
April 18, 2016, 01:18:57 PM
#37

SEPA withdrawal is only working for EEA countries, unfortunately.

Thanks for your feedback.

Thanks for ur replies,

another little question,my bank not sends sms when money come in my address.can i see on spectro coin account if moneys reach my bank or not or should i go to bank and ask?

PS. I Ordered Virtual Card and i had it in seconds..amazing service Cheesy

You can only see if we have sent money to you.

My Satus Says PAID this means they reach my bank ?

Sorry for bothering u with rude questions..but i need to drive with car 30 min to go to my bank thats why i ask so much Smiley
[/quote]

The bank but not necessarily your account. There may be some delay in your bank.
hero member
Activity: 819
Merit: 500
April 18, 2016, 01:07:35 PM
#36
Is been over 3 week and I have not received my card, I would like a refund, and I had been advertising your guys sig for free

Sorry for the inconveniences, I have just sent you a PM.
hero member
Activity: 819
Merit: 500
April 18, 2016, 12:51:00 PM
#35
I have some funds in my virtual card, which is verified. I want to get a physical card now. Is it possible to "upgrade" my virtual card to a physical card so that I don't have to reverify the card and pay fees to transfer my funds out of the virtual card and into the new card (this will happen if I buy a physical card and manually set everything up again)
Sorry, but upgrade feature is not available at the moment.

Damn. Is it possible to have multiple cards under the same ID/verification?

Also, is it possible to contact support directly and get them to upgrade manually? (Or can you guys cover the fees of manually transferring my money into another card Smiley)

1. It is possible to have one virtual and one plastic card under the same e-mail address.

2. I am sorry but we cannot do that.
hero member
Activity: 616
Merit: 500
April 18, 2016, 08:06:20 AM
#34
Is been over 3 week and I have not received my card, I would like a refund, and I had been advertising your guys sig for free
newbie
Activity: 4
Merit: 0
April 18, 2016, 07:16:21 AM
#33

SEPA withdrawal is only working for EEA countries, unfortunately.

Thanks for your feedback.

Thanks for ur replies,

another little question,my bank not sends sms when money come in my address.can i see on spectro coin account if moneys reach my bank or not or should i go to bank and ask?

PS. I Ordered Virtual Card and i had it in seconds..amazing service Cheesy

You can only see if we have sent money to you.
[/quote]

My Satus Says PAID this means they reach my bank ?

Sorry for bothering u with rude questions..but i need to drive with car 30 min to go to my bank thats why i ask so much Smiley
legendary
Activity: 1232
Merit: 1030
give me your cryptos
April 18, 2016, 07:04:32 AM
#32
I have some funds in my virtual card, which is verified. I want to get a physical card now. Is it possible to "upgrade" my virtual card to a physical card so that I don't have to reverify the card and pay fees to transfer my funds out of the virtual card and into the new card (this will happen if I buy a physical card and manually set everything up again)
Sorry, but upgrade feature is not available at the moment.

Damn. Is it possible to have multiple cards under the same ID/verification?

Also, is it possible to contact support directly and get them to upgrade manually? (Or can you guys cover the fees of manually transferring my money into another card Smiley)
hero member
Activity: 546
Merit: 500
April 18, 2016, 06:59:48 AM
#31
I have some funds in my virtual card, which is verified. I want to get a physical card now. Is it possible to "upgrade" my virtual card to a physical card so that I don't have to reverify the card and pay fees to transfer my funds out of the virtual card and into the new card (this will happen if I buy a physical card and manually set everything up again)
Sorry, but upgrade feature is not available at the moment.
hero member
Activity: 546
Merit: 500
April 18, 2016, 06:59:08 AM
#30

SEPA withdrawal is only working for EEA countries, unfortunately.

Thanks for your feedback.

Thanks for ur replies,

another little question,my bank not sends sms when money come in my address.can i see on spectro coin account if moneys reach my bank or not or should i go to bank and ask?

PS. I Ordered Virtual Card and i had it in seconds..amazing service Cheesy
[/quote]

You can only see if we have sent money to you.
legendary
Activity: 1232
Merit: 1030
give me your cryptos
April 18, 2016, 04:13:01 AM
#29
I have some funds in my virtual card, which is verified. I want to get a physical card now. Is it possible to "upgrade" my virtual card to a physical card so that I don't have to reverify the card and pay fees to transfer my funds out of the virtual card and into the new card (this will happen if I buy a physical card and manually set everything up again)
newbie
Activity: 4
Merit: 0
April 18, 2016, 03:51:56 AM
#28

SEPA withdrawal is only working for EEA countries, unfortunately.

Thanks for your feedback.
[/quote]

Thanks for ur replies,

another little question,my bank not sends sms when money come in my address.can i see on spectro coin account if moneys reach my bank or not or should i go to bank and ask?

PS. I Ordered Virtual Card and i had it in seconds..amazing service Cheesy
hero member
Activity: 546
Merit: 500
April 17, 2016, 06:05:13 PM
#27
monthly service charges of $1, it should be free. and put $1 fee for inactivity.

We are planning to reduce it, however it is impossible to get rid of it fully.
newbie
Activity: 15
Merit: 0
April 17, 2016, 05:16:10 PM
#26
monthly service charges of $1, it should be free. and put $1 fee for inactivity.
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