Topic: Official Thread: AMT - page 231. (Read 678353 times)

If AMT doesn't deliver, there is quite the list of potential clients found https://bitcointalksearch.org/topic/amt-order-list-463922

I suspect they are communicating with certain people to put their minds at ease; mostly those that haven't inquired before. Them, and new prospective customers that they want to secure funds from.

I hope they get back to you soon, otherwise legal action should be the course of action for all of us.

This lack of communication is inexcusable - I don't care how little business or customer service experience AMT has: responding to customers in a timely fashion is common sense that cannot be excused anymore. Even an HONEST amateur in ANY industry, would be able to effectively communicate with their investors.

emails are sent to jim@, alyson@ and the sales@ miners addresses. they are very selective who they respond to and it's just too tiresome to stress over anymore.

I've tried that email.

crickets

I spoke with a lawyer, on the phone, who supposedly deals with consumer protection law (they are hard to find).  i will speak with him face to face next week and discuss what my options are. i sent the email below to AMT.

Jim or AMT miners,

I believe the best manner in which to handle any situation is to be proactive. Try, try, try and if you don't succeed well at minimum you did your best. Well, I have tried and tried to be patient with you folks. I've been, to say the least, diligent in my efforts to contact AMT and get delivery information. You are not responding to emails and your phones are not being answered. Additionally AMT has been unwilling to respond to my questions posted on bitcointalk.org. What I am not going to do anymore is sit back and hope for the best. I will be pursuing legal council. I have been billed for merchandise not received. Additionally, you have made no reasonable offer to make good on payment for order #610 (1.2TH bitcoin miner).

Craig Lenell

I really am not going to sit by idly while AMT burns off with my money. Something just doesn't ring true with these guys anymore. Better to act now and maybe be wrong than to sit by and do nothing only to find out later your intuition was correct. I will let folks know what i learn as this plays out. I never thought in the beginning it would play out like this.

Didn't amt say they were going to remove the March delivery in their website on Friday? It still shows March delivery.

where did you hear this?

HERE, HERE!

EVERYONE PULL THEIR HEADS OUT OF THEIRS ASSES AND DEMAND ANSWERS FROM AMT!

From what I've heard, those that requested tower cases will ship a few days earlier, if you requested rack case, it's delayed by a few days.

/facepalm

... like clockwork every time something derogatory is posted someone with 1-2 posts comes on this board and tells everyone to calm down, relax, feel sorry for AMT, they are doing their best. If your "best" job doesn't allow you answering SIMPLE DELIVERY QUESTIONS you are a failure. i gave these guys $6000 and they wont take multiple phone calls, they wont answer multiple emails or questions i have posted on this thread about my order. they wont even answer PM's on this board. this is blatant asshole behavior. i'm sick of pussy footing around with these guys! im very close to contacting an attorney. guess what pal i dont have my miner! and as far as im concerned im out the $6000 dollars i wired them. these guys aren't even rank amateurs! they intentionally ignore people who have given them a tremendous amount of money for what reason? they are tired of giving customer service? they are thieves? what is it? at this point im sad to say i dont know.

I know I'm a newbie here and, judging from the frustration and anger floating around, my post will likely get dismissed, but I wanted to post some info anyway - maybe it will comfort someone. It's only information, and is not intended to dismiss the frustration.. just put it in perspective.
 
So my order was in the mid-500's and I received the miner about a month later than the original forecast. It's not a TH machine... it is a 200 GH/s. The machine works great, is stable, and the mining rate is what I would expect. The assembly is still rough around the edges, and there is no documentation, but I'm reasonably tech-savvy and I was able to get it running with telephone support from AMT. To paraphrase one other post, I would be happy getting the unit in parts wrapped in tissue paper, but that's just me.

I admit that I too was very frustrated and had reached the conclusion that I was stupid to preorder a machine from them. I left a series of messages and emails asking for updates, and my frustration kept climbing. Then I actually connected on one of my calls (I was surprised when someone answered the phone, actually), and they were able to get my miner out of the logjam and to me relatively quickly (about 10 days) afterwards.

Obviously they are a new company with all of the staffing and process issues that go along with it. Combined with large demands for the product, it seems that they have been doing their best to focus on getting machines out the door and getting processing working. They are not there yet, obviously. But they seem genuinely committed to getting things done. I think they need someone to handle the customer interface so the tech crew can stay focused.

I was on the "startup" side of things about 10 years ago, and we were making hardware processing boards. It is hard to put into words how painful that is - getting good staff, fixing the process, improving assembly, handling bugs and patches, and keeping customers happy.  When combined with the high volume interest and the pre-order environment, that makes for very intense times. So I would encourage a degree of patience (if you have any left), and maybe some daily voicemails to stay on their radar.

keyboard warrior? lol that describes yourself to the tee with your "im gonna slap you" threat. my name is my signature... im easily found online. feel free to come by hero.

no posts? long time watcher? stfu kid again. no one believes you. order number and email or stfu son.

Easy, boys. Hit the bong... Hold it... Hold it... exhale.

Feel a bit more civil?

Wow Mr keyword warrior, you really directed me right to your house with that address. You are having a baby next week, i will just stop for now. But since you are betting man $10 says i will see my machine before you see your. Be real man, were you being paid of by AMT when you were defending them like crazy ( everyone at that point including me thought you were a inside buy ) . I am not even defending them.

Please show an example of any A1 product running at 0.5J/GH regardless of clock speed.

Congratualtions! I hope it all goes well for you.

ill buy you a beer biomech. i too have a daughter coming very soon - next Thursday. we can discuss the joy of daughters.

Damn, that woulda been about a day's drive from where I was in PA If I was still there I might come by and buy you a beer. That would be cool, except it would mean I was still in Penisylvania.

no, getting pissed does not get me miner quickly and neither does your obvious shilling. let me see if i understood you correctly? you want to come and slap me "like a little bitch"? I actively encourage you to come and do so - Huntersville NC kiddo. Let me see if I can make your wish come true. In the meanwhile take their dick out of your mouth because it's not going to get you your miner any faster.

It wasn't aimed at you, Puppet. To me at least, you are not annoying.

I've been on internet fora since the beginning of the web, and on BBS's long before that. I didn't mean this thread, I meant this forum. I like it here, but it is an extremely paranoid, provocative, and often brutal place. Most of my life I've been the crazy one. The reason I like it here is that I look sane by comparison to a LOT of the people who post here.

As I've said before, AMT was good to me, personally. I do not think they have handled their company well, which bothers me. I thought the "say good things and get a discount" thing was, from a marketing standpoint, pretty much like shooting their own dick. For my own reasons, not just that they gave me a nice machine, I'd like them to succeed. But to do so, they need to step up on the front of the house. Big time. So does their business partner in Switzerland.

Asiabtc just announced a 1TH bitcoin miner for sale now. Not later. They're already shipping the five chip Gridseed hybrids.

Antminers will be shipping again in just a few days.

C'mon guys, Philly boys are supposed to get things done! In my time in PA, I was under the impression that it was only the west side where everybody surrendered their soul at birth. The few guys I met from Philly still had some life and fight in them. The people, using the term loosely, in the Monongahela valley were born to lose and proud of it. Wake up. Show 'em that SOMEBODY in PA still remembers what it means to be an American, vs. being a Subject of the Commonwealth, vassal republic of the United States of America, INC.

I've largely kept this to myself. But from 2005 until last June I lived in Monessen and Charleroi, two of the worst hell holes this side of perdition. Nearby to them is Uniontown, founded July 4th, 1776 upon news of the Declaration of Independence from the King of England. It's a town that is the site of one of the first battles between British and American forces. It's a place I wanted to visit for almost my whole fucking life. I get there, and the people who fucking LIVE THERE do not know the history that surrounds their town. All over the West side of the Commonwealth, I find people who are better off dead, because dead is all they are ever gonna be. It is the only state I have ever been in where the welfare recipient openly MOCKS me for working. A place where teenage girls dream of getting pregnant so they can get on welfare. No, I'm not kidding. I heard that so many times that it made my head spin.

My fortunes have waned and waxed all through my life. I've made more mistakes than most men survive. I have had to take the welfare dole to support my family. I am ashamed of that and WILL rise above it. But there will NEVER be a day when I will be PROUD of being a loser. That's what Western PA is about. Proud to lose, unless it's the Steelers. I see a company trying to do something cool in PA, and I want it to happen. I don't want to believe that there is no one with cojones, vision, and drive in that benighted state. THAT is why I was hoping from the very beginning that AMT would deliver. Because it's a blow to the horrible wrong that is modern Pennsylvania.

Why they chose me to test their unit, I still don't know. I'm glad they did. But they REALLY need to follow through. For the above reasons, and more importantly, because it's simply the honorable and right thing to do.