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Topic: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading - page 214. (Read 723903 times)

jr. member
Activity: 47
Merit: 10
My withdraw is not paid today. It seems it is not on the pipeline of today payment which support said yesterday. Which make me very upset and annoying.
You have a reason of delaying payment. OK, but please don't lie to me.

Nobody is lying, the payment was made today and will probably reach your account tomorrow.
Next time if you are in a hurry please choose the express option (next day guaranteed).

Have a good day

Giancarlo
Bitfinex Team


My withdraw is HongKong domestic, If you made it today, it already reached my account. Domestic withdraw arrive within 2 hour.
How to explain that?

It's your terms says payment will be within 3 working days. Yes, I'm in a hurry, I need my payment in 3 working days not within 24 hours. Why should I choose express option. 
I understand your situation. But when you said you will pay me tomorrow. Please do that. Thanks.
jr. member
Activity: 47
Merit: 10
My withdraw is not paid today. It seems it is not on the pipeline of today payment which support said yesterday. Which make me very upset and annoying.
You have a reason of delaying payment. OK, but please don't lie to me.

Nobody is lying, the payment was made today and will probably reach your account tomorrow.
Next time if you are in a hurry please choose the express option (next day guaranteed).

Have a good day

Giancarlo
Bitfinex Team


My withdraw is HongKong domestic, If you made it today, it already reached my account. Domestic withdraw arrive within 2 hour.
How to explain that?
sr. member
Activity: 446
Merit: 250
CAT.EX Exchange
My withdraw is not paid today. It seems it is not on the pipeline of today payment which support said yesterday. Which make me very upset and annoying.
You have a reason of delaying payment. OK, but please don't lie to me.

Nobody is lying, the payment was made today and will probably reach your account tomorrow.
Next time if you are in a hurry please choose the express option (next day guaranteed).

Have a good day

Giancarlo
Bitfinex Team
jr. member
Activity: 47
Merit: 10
My withdraw is not paid today. It seems it is not on the pipeline of today payment which support said yesterday. Which make me very upset and annoying.
You have a reason of delaying payment. OK, but please don't lie to me.
jr. member
Activity: 47
Merit: 10
Do you payout in Hongkong hours?

My payout now is over 3 working days. Do you pay large withdraw slower? My case is a little over 6 figure USD.

It's on the pipeline for tomorrow.

Thanks a lot and have a good day

Giancarlo
Bitfinex Team


You told me my payment is on the pipeline for today, But it is still not paid and it is soon end of working time.  Is it will be paid today? My amount is 107600,  It is the 4th working day. Now bitfinex is slower then bitstamp.
newbie
Activity: 19
Merit: 0
Sorry to suggest this, but I think to be fair, if there are no quota left, users who have not withdraw recently should have priority over users who withdraw recently.
i think this is the case happened right now. my friends' account withdraw 20k in only 3 days, and mine have been waited for 4 days, with a sign "processing".
hero member
Activity: 756
Merit: 500
Sorry to suggest this, but I think to be fair, if there are no quota left, users who have not withdraw recently should have priority over users who withdraw recently.
newbie
Activity: 3
Merit: 0
Hi
Is it possible larger withdraw paid slower? This is the first time my withdraw over 100k and it exceed 3 working days. My previous smaller withdraw are all within 3 working days. If it is possible, may be I will split my payment next time.

No, it's not due to that.
It's just that in this moment every chinese and his brother is trying to arb between local (CNY) and international (USD) platform.
We have a daily quota of usd that we can send out and there might be a couple of days of delay in moments like this.

We apologize for the inconvenient but it's not due to us, it's the daily withdrawal limit with HK banks (10 mio HK$).

Thank you for your comprehension and have a good day

Giancarlo
Bitfinex Team

I think it is fair to say we have to find a solution to work around this.  10 million HK$ = 1.2 US$, it would take weeks if everyone were to withdraw.

We are already working on it.
In the next weeks we'll have 3 new banks (currently going thru their AML/KYC).

Have a good day

Giancarlo
Bitfinex Team
I choose the "Express" wire withdrawal method.
Will it be delayed more than 24 hours?
copper member
Activity: 301
Merit: 10
simply getting the job done
Hi
Is it possible larger withdraw paid slower? This is the first time my withdraw over 100k and it exceed 3 working days. My previous smaller withdraw are all within 3 working days. If it is possible, may be I will split my payment next time.

No, it's not due to that.
It's just that in this moment every chinese and his brother is trying to arb between local (CNY) and international (USD) platform.
We have a daily quota of usd that we can send out and there might be a couple of days of delay in moments like this.

We apologize for the inconvenient but it's not due to us, it's the daily withdrawal limit with HK banks (10 mio HK$).

Thank you for your comprehension and have a good day

Giancarlo
Bitfinex Team

Sorry for keep you busy (and also generating income to Bitfinex), I am one of them who arb between CNY and USD ...


I guess Bitfinex is trying to use online banking to transfer fund for wire withdrawal request. And there is daily withdrawal limit on online banking to protecting customer funds (which is an requirement from Hong Kong Monetary Authority)


If they do the fund transfer in person in branch, there is no transfer limit. I guess this would be the one of the solution if many of us need to do a wire withdrawal.



full member
Activity: 144
Merit: 100
... My previous smaller withdraw are all within 3 working days. If it is possible, may be I will split my payment next time.
Splitting is probably a good idea, to not put too much "pressure" on the system.
hero member
Activity: 756
Merit: 500
Hi
Is it possible larger withdraw paid slower? This is the first time my withdraw over 100k and it exceed 3 working days. My previous smaller withdraw are all within 3 working days. If it is possible, may be I will split my payment next time.

No, it's not due to that.
It's just that in this moment every chinese and his brother is trying to arb between local (CNY) and international (USD) platform.
We have a daily quota of usd that we can send out and there might be a couple of days of delay in moments like this.

We apologize for the inconvenient but it's not due to us, it's the daily withdrawal limit with HK banks (10 mio HK$).

Thank you for your comprehension and have a good day

Giancarlo
Bitfinex Team

I think it is fair to say we have to find a solution to work around this.  10 million HK$ = 1.2 US$, it would take weeks if everyone were to withdraw.

We are already working on it.
In the next weeks we'll have 3 new banks (currently going thru their AML/KYC).

Have a good day

Giancarlo
Bitfinex Team

Although I don't agree with all the recent changes, I've to say BFX team in general is on the ball and run a decent service along with good vision (choosing HK, avoiding Mt GOX, making people whole on flash crash on Apr 2013, etc.)  Have been a happy 1 year with BFX.
sr. member
Activity: 446
Merit: 250
CAT.EX Exchange
Hi
Is it possible larger withdraw paid slower? This is the first time my withdraw over 100k and it exceed 3 working days. My previous smaller withdraw are all within 3 working days. If it is possible, may be I will split my payment next time.

No, it's not due to that.
It's just that in this moment every chinese and his brother is trying to arb between local (CNY) and international (USD) platform.
We have a daily quota of usd that we can send out and there might be a couple of days of delay in moments like this.

We apologize for the inconvenient but it's not due to us, it's the daily withdrawal limit with HK banks (10 mio HK$).

Thank you for your comprehension and have a good day

Giancarlo
Bitfinex Team

I think it is fair to say we have to find a solution to work around this.  10 million HK$ = 1.2 US$, it would take weeks if everyone were to withdraw.

We are already working on it.
In the next weeks we'll have 3 new banks (currently going thru their AML/KYC).

Have a good day

Giancarlo
Bitfinex Team
hero member
Activity: 756
Merit: 500
Hi
Is it possible larger withdraw paid slower? This is the first time my withdraw over 100k and it exceed 3 working days. My previous smaller withdraw are all within 3 working days. If it is possible, may be I will split my payment next time.

No, it's not due to that.
It's just that in this moment every chinese and his brother is trying to arb between local (CNY) and international (USD) platform.
We have a daily quota of usd that we can send out and there might be a couple of days of delay in moments like this.

We apologize for the inconvenient but it's not due to us, it's the daily withdrawal limit with HK banks (10 mio HK$).

Thank you for your comprehension and have a good day

Giancarlo
Bitfinex Team

I think it is fair to say we have to find a solution to work around this.  10 million HK$ = 1.2 US$, it would take weeks if everyone were to withdraw.
sr. member
Activity: 446
Merit: 250
CAT.EX Exchange
Hi
Is it possible larger withdraw paid slower? This is the first time my withdraw over 100k and it exceed 3 working days. My previous smaller withdraw are all within 3 working days. If it is possible, may be I will split my payment next time.

No, it's not due to that.
It's just that in this moment every chinese and his brother is trying to arb between local (CNY) and international (USD) platform.
We have a daily quota of usd that we can send out and there might be a couple of days of delay in moments like this.

We apologize for the inconvenient but it's not due to us, it's the daily withdrawal limit with HK banks (10 mio HK$).

Thank you for your comprehension and have a good day

Giancarlo
Bitfinex Team
jr. member
Activity: 47
Merit: 10
Hi
Is it possible larger withdraw paid slower? This is the first time my withdraw over 100k and it exceed 3 working days. My previous smaller withdraw are all within 3 working days. If it is possible, may be I will split my payment next time.
sr. member
Activity: 446
Merit: 250
CAT.EX Exchange
Do you payout in Hongkong hours?

My payout now is over 3 working days. Do you pay large withdraw slower? My case is a little over 6 figure USD.

It's on the pipeline for tomorrow.

Thanks a lot and have a good day

Giancarlo
Bitfinex Team
jr. member
Activity: 47
Merit: 10
Do you payout in Hongkong hours?

My payout now is over 3 working days. Do you pay large withdraw slower? My case is a little over 6 figure USD.
newbie
Activity: 17
Merit: 0
...

I guess that could happen
the way support explained it,
basically a gap, like when
the market closes and open
back up on the nyse / nasdaq
after after-hours trading.

but they also referred to big
orders, was you order a big order ?

Scary though,
thanks for the heads up.

Good Luck,
with it.

P.S.: You can also try using Qt-Trader Rules to exercise your stops from client-side
        i always thought having one's stop server-side at BitFinex was safer than client-side,
       apparently not.


No.. my order was 30 BTC as you can see in the picture..They are refering as a big order coz another order hits the MKT, make the execution price rise above 510 but meanwhile new order arrived so that the minimum ask never were above 507..

I don't wanna client side stops....if your ISP has a problem..hmm...if connection is slow....
member
Activity: 112
Merit: 10
can somebody here confirm that stops sometimes would not executed? i had same experience two times in the last couple of days....i assume if the stop price is triggered a market order should be created..today i waited ca 1 minute after stop price was triggered but no execution was done...so i slipped 8 points into negative....have i missunderstand something?



Stops not executing,
that is something new,
I've never had that problem,
and would not want to.

Are you sure you are placing
your stops correctly ?

Not to talk down on you,
but if buying then a sell stop is chosen from the the sell side.
if selling then a buy stop is chosen from the buy side.



here you see a sacreenshot from last friday..even its a crap resolution you can see following: time upper left CET. Stop 507, 3 hours old..look at bitcoin wisdom and you'll see that in these 3 hours the price moved over the stop...490 to 510 22:39-22:42 CET...price was not long above 507.. that's why i thought that the stop doesn't trigger a MKT order....am i wrong?

ok..here's what i got from the support...

Stop orders are executed based on ticker price value. Sometimes, for big
orders, the execution price moves much higher or lower than the ticker
price, because by the time the order is executed new asks or bids are
posted.

In the case of this quick spike to 510 (assuming we are talking about
the same one), that is what happened.


I guess that could happen
the way support explained it,
basically a gap, like when
the market closes and open
back up on the nyse / nasdaq
after after-hours trading.

but they also referred to big
orders, was you order a big order ?

Scary though,
thanks for the heads up.

Good Luck,
with it.

P.S.: You can also try using Qt-Trader Rules to exercise your stops from client-side
        i always thought having one's stop server-side at BitFinex was safer than client-side,
       apparently not.
newbie
Activity: 17
Merit: 0
can somebody here confirm that stops sometimes would not executed? i had same experience two times in the last couple of days....i assume if the stop price is triggered a market order should be created..today i waited ca 1 minute after stop price was triggered but no execution was done...so i slipped 8 points into negative....have i missunderstand something?



Stops not executing,
that is something new,
I've never had that problem,
and would not want to.

Are you sure you are placing
your stops correctly ?

Not to talk down on you,
but if buying then a sell stop is chosen from the the sell side.
if selling then a buy stop is chosen from the buy side.



http://s7.directupload.net/images/140331/temp/8vfnb3yt.png here you see a sacreenshot from last friday..even its a crap resolution you can see following: time upper left CET. Stop 507, 3 hours old..look at bitcoin wisdom and you'll see that in these 3 hours the price moved over the stop...490 to 510 22:39-22:42 CET...price was not long above 507.. that's why i thought that the stop doesn't trigger a MKT order....am i wrong?

ok..here's what i got from the support...

Stop orders are executed based on ticker price value. Sometimes, for big
orders, the execution price moves much higher or lower than the ticker
price, because by the time the order is executed new asks or bids are
posted.

In the case of this quick spike to 510 (assuming we are talking about
the same one), that is what happened.
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