Online Casinos lack slot clubs; comps, is it hard to achieve? - page 3.

aioc

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Quote from: Accardo on February 28, 2023, 11:47:36 AM

I've noticed the loyalty programs of online casinos ranging from withdrawal limits to bonuses, but they're not as enticing as the local casino's slot clubs in places like Las Vegas Casino and Caesar's casino in Atlantic city for instance, that offer comps to active players; free hotel rooms, food, shows and events etc. We play online and how can such a club be useful or achievable?

Do you think online casinos should step up and offer items to consistent low rollers in their platform?

That's interesting but how can you offer that to online players who live on the other side of the globe, will you send money to hotels or travel tours to do that on behalf of the casino, that's quite complicated and not all casinos will go to the extent of doing that.
Offline casinos are very much different from online casinos, offline casinos can offer free dining and free room in one of the rooms where the casino is located, many casinos are located in first-class hotels and it's easy for them to do because they have the players physically present, online casinos will need to hire the service of agency to do that.

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House edge is biggest factor why casinos make so much money, some casinos offer highest reward to high level Vips. Bc.game offers exclusive Vip benefits on 5 star hotel suits with reimbursing travel fees. Svip accounts have this opportunity but I think concrete cash rewards are better than offline offers.

^Definitely right that the house edge is a significant factor that contributes to the profits of casinos.
It is good for the casinos that are constantly looking for ways to enhance their players' experiences and incentivize their high rollers to keep coming back. Whether it is through a lower house edge or exclusive VIP benefits, casinos understand the importance of providing value to their customers. Because if I am a gambler, luxurious accommodations, and travel reimbursements can provide a level of convenience and comfort that may be more valuable to some players than a simple cash reward.

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Quote from: madnessteat on March 02, 2023, 01:28:39 PM

Quote from: FatFork on March 02, 2023, 12:21:41 PM

^

In my opinion, the best incentive for gamblers at online casinos is a higher percentage of payout, honesty of the owner and a low threshold of withdrawal because it increases the probability of winning, but most of them come to the casino because of the winnings. And it doesn't matter what it will be, as even a small win makes our body produce dopamine, which is what attracts us to gambling.

The house will never gave up their percentage especially if they are already making profit out of it, they’d rather give more promotions that to lower the threshold which might affect their business later on. The site should value their players regardless of its money, because everyone is contributing to their business though most of the site gives more value to their VIPs and I think its fine as long as they also have other promotions.

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Quote from: uneng on March 02, 2023, 03:12:21 PM

Quote from: Accardo on February 28, 2023, 11:47:36 AM

Do you think online casinos should step up and offer items to consistent low rollers in their platform?

I don't think so, because being realistic, it's not going to be profitable for casinos doing this. Imagine if they offered expressive rewards to every low rollers of the platforms. The amount lost by those gamblers while betting wouldn't be enough to pay back the expenses casinos would have rewarding them.

Physical casinos do wealthy promotions, because they are directed to wealthy rollers, that is the target audience. They would never give access to free hotels' rooms, food, and drinks if their expenses were higher than the income being generated by gamblers for casinos.

If casinos will always allow their players to win, they could have losses and won't be able to have enough funds to sustain their business. Gambling is a huge business and casinos won't focus on the winning result of their VIPs because their focus is to earn as well. They earn a lot from their VIPs so they will value them the way they can but will not spend everything on them with expensive and luxurous rewards.

uneng

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Quote from: Accardo on February 28, 2023, 11:47:36 AM

Do you think online casinos should step up and offer items to consistent low rollers in their platform?

I don't think so, because being realistic, it's not going to be profitable for casinos doing this. Imagine if they offered expressive rewards to every low rollers of the platforms. The amount lost by those gamblers while betting wouldn't be enough to pay back the expenses casinos would have rewarding them.

Physical casinos do wealthy promotions, because they are directed to wealthy rollers, that is the target audience. They would never give access to free hotels' rooms, food and drinks if their expenses were higher than the income being generated by gamblers for casinos.

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Quote from: FatFork on March 02, 2023, 12:21:41 PM

^

In my opinion, the best incentive for gamblers at online casinos is a higher percentage of payout, honesty of the owner and a low threshold of withdrawal because it increases the probability of winning, but most of them come to the casino because of the winnings. And it doesn't matter what it will be, as even a small win makes our body produce dopamine, which is what attracts us to gambling.

FatFork

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It's true that online casinos can't offer the same physical rewards as brick-and-mortar casinos, but they compensate for it by offering site-wide bonuses and promotions. As others have pointed out, these bonuses usually come with tiered structures and some online casinos even give out physical rewards like gift cards, watches, trips and even cars.

Overall, it's up to each individual casino to come up with their own unique retention strategies that work for their customers. While high rollers may bring in a significant amount of revenue, there are many more small-time players or low rollers who also contribute to the casino's profits. Therefore, it makes sense for online casinos to offer some kind of compensation or incentive to these players as well, to keep them engaged and coming back to play. As long as the site offers good bonuses and promotions that exceed expectations, it will likely keep its customers happy and coming back for more.

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Quote from: Accardo on February 28, 2023, 11:47:36 AM

Do you think online casinos should step up and offer items to consistent low rollers in their platform?

As far as I know, casinos are detected with gambling activities by means of a system that rarely discloses their financial activities publicly, organizations and clubs, most people who visit online or offline casinos see the greatness of the gambling products they offer to customers/visitors with different motives.

In fact, every online or offline casino business has basic principles, not to form groups, clubs and so on, the basic principles that are currently being implemented in the casino business are: users who bet on losing are made even more curious and conversely winning users are made even more addicted to betting again.

Forming a club is more towards the nature of socialism and humanity, the gambling business does not have that nature, gambling is more towards the nature of being used such as bonuses, drugs, sex and so on, it is on the basis of that principle that no gambling business implements a club, gambling prefers to make visitors curious and addicted.

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Quote from: coin-investor on March 02, 2023, 09:36:53 AM

Offline casinos' customers are associated with travel, hotels, and other material luxuries, this is not the case in online casinos, especially in Cryptocurrency based online, offline Casino knows their customers or patrons are those who love to travel and go to fine dining they have their identity and their status, compared to online casinos where their customers are hiding behind a username and you need to do KYC to know their status.
But things are changing Stake and other top casinos are now giving luxury items to their high rollers but I don't think other casinos can keep up with that.

This is an accurate answer. Players of physical casino has different preferences on players of offline casino. And sending the benefits of offline casino to online casino players might be useless since they choose online game because they want to go outside and play. Also Rakeback and Cashback is already enough to compensate with the rewards of the offline casino since high roller often gets huge amount of money on this kind of bonuses which is already sufficient to purchased travel tickets, hotel booking and luxury restaurants.

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Quote from: Accardo on February 28, 2023, 11:47:36 AM

Do you think online casinos should step up and offer items to consistent low rollers in their platform?

That should be done, but the casino when carrying out promotions does not only aim for whales but for all players, only taking part in promotions with attractive prizes is often a fear for small players because they have thought how much funds must be spent to be able to pursue these prizes, and so far Online casinos often offer attractive prizes and some time ago there was an online casino that also offered holidays to Dubai but because they don't have an announcement thread here, only their sister site, so it doesn't get much publicity here.
I have always been a fan of playing at online casinos and the land based casinos never considered going there and playing.

coin-investor

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Offline casinos' customers are associated with travel, hotels, and other material luxuries, this is not the case in online casinos, especially in Cryptocurrency based online, offline Casino knows their customers or patrons are those who love to travel and go to fine dining they have their identity and their status, compared to online casinos where their customers are hiding behind a username and you need to do KYC to know their status.
But things are changing Stake and other top casinos are now giving luxury items to their high rollers but I don't think other casinos can keep up with that.

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Quote from: Accardo on February 28, 2023, 02:03:34 PM

-snip

But, it seems such VIP programs would take a high roller to get to such level on the club. However it's impressive.

it's the same with offline casinos. when offline casinos get free drinks, meals and hotels they surely also need big moves to get all of that.
I mean when an offline casino provides facilities like you said, of course what is given is the rich people who gamble there. so offline casinos have marketing giving all of that for free to make these rich people feel at home there and continue to gamble in that location.
just like online casinos, when you want to get VIP facilities, at least gamblers must have big steps or big capital to reach the VIP level.

so for me online casinos and offline casinos have their own way of doing promotions with all the proper facilities for their customers.

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Slot clubs and comps did already exist in online casinos. You just need to pick the most rewarding ones. Usually, they are the big one or casinos which are currently at the top because they won't achieved that level if they are overall poor. If you still can't be satisfied and thinks that what you saw on the two local places that you mention are still much better than them then why can't you just stick on them?

I think I also saw an online casinos which has a physical items on them as one of their rewards. Items like iPhone, car, and watch. There are also online casinos who offer a trip to some countries but I think these all are only accessible to those who wager hard.

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I think the topic shouldn't be subject to comparison because of an obvious difference between physical casinos and online casinos in terms of anything related to bonuses, perks, rewards, etc. Just because we see physical rewards being offered in land-based casinos, online casinos should also consider it. Not unless those land-based casinos do have their own online casino version, maybe the same perks being offered on their physical casinos can also be the same as their online casino version.

Just be fortunate and glad that there are online gambling sites that offer physical rewards, especially if that's a crypto-gambling platform. For example, freebitco.in is giving a chance to its users to win a Rolex and Lambo although honestly, I don't know the authenticity of it as never I saw a winner lurking here in the forum but no big deal for me as they are really legit and paying as an online casino.

But in general, don't expect that kind of reward in online casinos. As long as the site is offering good bonuses and promotions that are above anyone's expectation, I think that's enough and physical rewards will just be a big bonus.

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I'm not part of any slot club or any gambling club. The only community that I'm currently part and does discussions is through here and in my real life, I don't discuss much related to gambling because I know what people might think of me, those that surrounds me and even I think of them are real friends, there could be some new impression that I may not like if it's from them. With regards to the gamblers in a casino that don't gamble much, they wouldn't think of them IMHO. But they'll do offers that are attractive whether you're small or big time gambler and from there, they'll reconsider what might be a popular promo for everybody.

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I don't think you will be needing that much perks in online casinos like you do in land-based casinos anyway, and clubs that you speak of are already translated into site-wide bonuses that online casinos are giving (rakeback, cashback, free spins, etc.). There are also tiered structures for these bonuses, so in a way it acts like a 'club' that only certain people can be a part of when they hit a certain threshold for money wagered on their account. Not really the best there is, but online casinos also reward their loyal patrons with something albeit not as lucrative or crazy as the casinos you mentioned (which, most of the time is only reserved for the high rollers anyway).

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Quote from: Accardo on February 28, 2023, 11:47:36 AM

I've noticed the loyalty programs of online casinos ranging from withdrawal limits to bonuses, but they're not as enticing as the local casino's slot clubs in places like Las Vegas Casino and Caesar's casino in Atlantic city for instance, that offer comps to active players; free hotel rooms, food, shows and events etc. We play online and how can such a club be useful or achievable? shipping comps to players for time spent and money lost playing online isn't it a strong marketing technique for an online casino that wish to boost its customer base and attract more players? Was wondering and even researched to see online casino slot clubs, but didn't find any. Do you belong to a slot club offline or online? Maybe the free playing bonus represents that for online casino, yet players complain how difficult it is to win playing with bonus.

Do you think online casinos should step up and offer items to consistent low rollers in their platform?

I belong to online as what you described,free food,drinks and hotel rooms are not enticing to me in the sense that my privacy is traded when I go there a lot of other people see me and recognize me as a gambler which is the last thing on earth that I want for myself.

When online no ones knows you except when you KYC when you want to withdraw a big amount and only the verification team at the casino knows your identity no one else,sure the bonuses may be less than offline ones but as long as they also give you bonuses every week and month I think I should be happy with that.The fact that every bet is taken into consideration in online casinos and that they give you different tiers of bonuses make it appealing even for new players.

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Quote from: Accardo on March 01, 2023, 09:07:36 AM

Quote from: traderethereum on March 01, 2023, 06:13:36 AM

Casinos could offer those things on their platforms but I don't know. I just don't know how.

E-commerce shipping is a simple means of sending gifts or items to people around the globe, they can reach out to companies that has gift cards like Amazon and colloborate with them to enable a giftcard package or better offer gift cards to members of their slot clubs to enable them buy whatever they need on such platforms. No need for free hotel nights as someone pointed out, if not I would have also recommended some hotel like Marriot that enable worldwide bookings.

Well, they're no comparisons, its just like comparing the bank to bitcoin in terms of existence and money made from people. Yet the online casino is not as strong as the offline casino regarding age and government connections. Though nobody knows if the market would change in future, nothing beats giving back, no matter how little, to players these are practices that can boost the online casino's audience.

But I guess those who play gambling in online casinos may not need such things.
Alternatively, online casinos can provide something different from offline casinos, such as giving bonuses or free spins to loyal customers.
And I think so far, online casinos have really tried to satisfy their customers with various attractive offers, which of course, have attracted many gamblers to follow them and try to get them.
Each casino, whether online or offline, has its own way of satisfying its customers and will apply it in many events.
And I'm sure online casinos can also develop well even though they don't implement things like offline casinos.

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Quote from: Accardo on February 28, 2023, 11:47:36 AM

Do you think online casinos should step up and offer items to consistent low rollers in their platform?

It will depend on their demand, if they've got more low rollers then they'll do something to increase those bettors to have more bets. Yeah, like a wagering contest and whatnot.

But AFAIK, they don't care that much with low rollers and they only care and give more VIP option to their big players but that doesn't mean that they don't give importance to them. It is that there's more incentive to the bigger ones than the lowers.

They might conduct a survey and study about that if there's really a demand that pushes them in doing so.

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Quote from: AmoreJaz on March 01, 2023, 06:10:29 PM

Quote from: redsun114 on March 01, 2023, 04:22:29 PM

Both, land-based casinos and online casinos, use different marketing and customer retention techniques. While land-based casinos offer free food, event tickets, or rooms to stay for a night, online casinos offer VIP privileges like extra bonuses, higher deposit bonuses, more chances to hit a jackpot, etc.

It's difficult for an online casino to offer more than this to its customers. And about small rollers, I agree that they should also get at least a little bit of compensation for their time and consistency towards the casino. If an online casino starts to offer something like that to its regular small rollers, it will probably get more traffic, as we all know that there are more small rollers out there than high rollers. So retention of small rollers should be a part of their marketing strategies.

for small rollers, online casinos can offer contest like what i've seen in betfury, the $150 free-to-play funfury battle. you can get certain amount of funfury token and use it to bet, and you don't need to spend real money to join. you can test how good you are in betting to get high profits also. so casinos can think of similar concept to small rollers just to engage them in being active on the site. this idea is not hard to implement, if they have dedicated individuals to take care of this feature. they don't need high amount to launch. and look at how many players will join the event.

Similar to this bitsler have provided access for its users to claim bitsler tokens regularly. These tokens can be used to play on the platform. There is regular wagering race separately for bitsler tokens and for the other cryptocurrencies. Winner of the bitsler tokens wager winner also paid in bitcoin.

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