Online Casinos lack slot clubs; comps, is it hard to achieve? - page 4.

AmoreJaz

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Quote from: redsun114 on March 01, 2023, 04:22:29 PM

Both, land-based casinos and online casinos, use different marketing and customer retention techniques. While land-based casinos offer free food, event tickets, or rooms to stay for a night, online casinos offer VIP privileges like extra bonuses, higher deposit bonuses, more chances to hit a jackpot, etc.

It's difficult for an online casino to offer more than this to its customers. And about small rollers, I agree that they should also get at least a little bit of compensation for their time and consistency towards the casino. If an online casino starts to offer something like that to its regular small rollers, it will probably get more traffic, as we all know that there are more small rollers out there than high rollers. So retention of small rollers should be a part of their marketing strategies.

for small rollers, online casinos can offer contest like what i've seen in betfury, the $150 free-to-play funfury battle. you can get certain amount of funfury token and use it to bet, and you don't need to spend real money to join. you can test how good you are in betting to get high profits also. so casinos can think of similar concept to small rollers just to engage them in being active on the site. this idea is not hard to implement, if they have dedicated individuals to take care of this feature. they don't need high amount to launch. and look at how many players will join the event.

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Quote from: redsun114 on March 01, 2023, 04:22:29 PM

Both, land-based casinos and online casinos, use different marketing and customer retention techniques. While land-based casinos offer free food, event tickets, or rooms to stay for a night, online casinos offer VIP privileges like extra bonuses, higher deposit bonuses, more chances to hit a jackpot, etc.

It's difficult for an online casino to offer more than this to its customers. And about small rollers, I agree that they should also get at least a little bit of compensation for their time and consistency towards the casino. If an online casino starts to offer something like that to its regular small rollers, it will probably get more traffic, as we all know that there are more small rollers out there than high rollers. So retention of small rollers should be a part of their marketing strategies.

Not all casinos would really be that mindful about those shrimp players on which they would really be focusing into those bigger ones considering on how these fellas do contribute big when it comes to revenue but its

true that there's should be at least some balance if we do speak about benefits and perks which those VIP's arent the ones who would be able to experience but also those small time gamblers which it would really be
giving that kind of boost.In speaking about application of bonuses and perks then it would be understandable that there are things which cant really be applied on online like free food or drinks
which is understandable and thats why they do really have those differences.

redsun114

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Both, land-based casinos and online casinos, use different marketing and customer retention techniques. While land-based casinos offer free food, event tickets, or rooms to stay for a night, online casinos offer VIP privileges like extra bonuses, higher deposit bonuses, more chances to hit a jackpot, etc.

It's difficult for an online casino to offer more than this to its customers. And about small rollers, I agree that they should also get at least a little bit of compensation for their time and consistency towards the casino. If an online casino starts to offer something like that to its regular small rollers, it will probably get more traffic, as we all know that there are more small rollers out there than high rollers. So retention of small rollers should be a part of their marketing strategies.

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Quote from: Accardo on February 28, 2023, 11:47:36 AM

I've noticed the loyalty programs of online casinos ranging from withdrawal limits to bonuses, but they're not as enticing as the local casino's slot clubs in places like Las Vegas Casino and Caesar's casino in Atlantic city for instance, that offer comps to active players; free hotel rooms, food, shows and events etc. We play online and how can such a club be useful or achievable? shipping comps to players for time spent and money lost playing online isn't it a strong marketing technique for an online casino that wish to boost its customer base and attract more players? Was wondering and even researched to see online casino slot clubs, but didn't find any. Do you belong to a slot club offline or online? Maybe the free playing bonus represents that for online casino, yet players complain how difficult it is to win playing with bonus.

Do you think online casinos should step up and offer items to consistent low rollers in their platform?

Online casinos got their own thing going on with VIP programs, free bonuses, and a lot more. I see a lot of online casinos offer stuff that aren't really loyalty programs per se, but almost always acts like one if you'll ask me. For instance, VIP programs on some online casinos offer the same benefits as one would receive had they been added to a live casino's loyalty program. So as of now I do think there's no need for casinos to include some loyalty programs, although soon as the market calls for it, because as we all know, seasons change especially in the gambling industry, I'm pretty sure they'd keep up with it and would include said feature wholeheartedly, but as it stands today, they don't see the need to do so, and would not do it as a result.

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Quote from: Accardo on February 28, 2023, 11:47:36 AM

I've noticed the loyalty programs of online casinos ranging from withdrawal limits to bonuses, but they're not as enticing as the local casino's slot clubs in places like Las Vegas Casino and Caesar's casino in Atlantic city for instance, that offer comps to active players; free hotel rooms, food, shows and events etc. We play online and how can such a club be useful or achievable? shipping comps to players for time spent and money lost playing online isn't it a strong marketing technique for an online casino that wish to boost its customer base and attract more players? Was wondering and even researched to see online casino slot clubs, but didn't find any. Do you belong to a slot club offline or online? Maybe the free playing bonus represents that for online casino, yet players complain how difficult it is to win playing with bonus.

Do you think online casinos should step up and offer items to consistent low rollers in their platform?

How are online casinos meant to offer comps, like free hotel rooms or food? They could be run from a single small office on the opposite side of the world. Somebody is paying for all those freebies and it's almost always the player that has lost a substantial amount of money, enough to cover all these supposedly complimentary things. If you lose $200 and they can throw a $100 hotel room your way to let you lose another $500, that makes good business sense. Online casinos and sportbooks offer all sorts of better value promotions, plus you are more in control of your spending, if you choose to be. You have the odds presented to you in a much clearer way as well, allowing you to gauge how badly you're being screwed on certain games.

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There is no guarantee they can squeeze money from low rollers after they become a member. But it should be worth a try as long as the low rollers are spending BTC on the platform. So ye step up and be as inclusive as possible even just becoming Rank 2 in the casino is worth trying.

They can make separate giveaways or be more personal about giving bonuses. Anything that makes a user stay longer is worth trying for a casino that wants to thrive.

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Quote from: madnessteat on February 28, 2023, 02:09:44 PM

Quote from: Accardo on February 28, 2023, 11:47:36 AM

~snip~

I think it's about time the casino realized that it offers various incentives like free hotel rooms, food, drinks, etc. only to those players who are willing to spend their money in this casino.

If you're not willing to lose enough money at the casino to cover hotel room rentals, food and drinks, then there's no point in the casino holding you back. It's a marketing ploy to retain a wealthy customer and nothing more.

And I must add that the casinos which offer those comps experience almost no cost to themselves by doing so, food and drinks can be very expensive at a casino but they can offer them for free to high rollers as those costs are easily recovered from the sales they make to other customers, and when it comes to hotel rooms there is almost no cost for themselves either as the room is there already without anyone occupying it, so while those comps look good on the surface they are nothing for a physical casino, while it will be way more expensive for an online casino to try to give the same kind of bonuses due to the differences between the two.

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In my opinion, it makes sense that online casinos mostly reward wager level over consistency. In the end, casinos keep themselves in business thanks to the high wager people can accumulate, and thus it is good to reward high rollers.

Besides, one cannot ignore that there are differences, between an online casino and a resort casino, some resort could easily afford to offer some low wager gamblers a free meal or a room for a night (specially out of holidays seasons, when vacancy is high), since the price of the reward to the resort is very small.

On the other hand, for an online casino, those physical resources are not so accessible and it would require them to actually invest some money in logistics, deliveries and related expenses.

I am not against the idea of some small rewards, though, but the profitability of the business cannot be ignored, after all, who would not like an online casino to send you an burger to your home as reward for your activity? Wink

Accardo

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Quote from: traderethereum on March 01, 2023, 06:13:36 AM

Casinos could offer those things on their platforms but I don't know. I just don't know how.

E-commerce shipping is a simple means of sending gifts or items to people around the globe, they can reach out to companies that has gift cards like Amazon and colloborate with them to enable a giftcard package or better offer gift cards to members of their slot clubs to enable them buy whatever they need on such platforms. No need for free hotel nights as someone pointed out, if not I would have also recommended some hotel like Marriot that enable worldwide bookings.

Well, they're no comparisons, its just like comparing the bank to bitcoin in terms of existence and money made from people. Yet the online casino is not as strong as the offline casino regarding age and government connections. Though nobody knows if the market would change in future, nothing beats giving back, no matter how little, to players these are practices that can boost the online casino's audience.

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It's simply the difference between online and brick-and-mortar casinos. Besides, said bonuses are actually planned out, with the casino themselves receiving partnerships of sorts with said hotels, restaurants, shows, you name it. So they profit in both ways, online, I doubt people would be willing to redeem said bonuses even if they were made available simply because that's just how "online" casinos work. And even if said bonuses were described as "hard to win", well, that's just how slots go. I doubt they'd add a modifier that lets people win more with bonuses.

As for adding more, I fully agree with how they need more variety of sorts. But unless one casino steps up to do so, I doubt anyone would actually follow suit.

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Quote from: Accardo on February 28, 2023, 11:47:36 AM

...
Do you think online casinos should step up and offer items to consistent low rollers in their platform?

Of course not... I think that free rooms and food, tickets for various events are given to those who are members of the club and wager a lot of money. In the end, it's all about the wagering.

And in some crypto casinos, top VIP levels get tickets for cruises, hotels, various trips, and events. But we need to wager millions to get there... maybe that's why it's good to stick to one casino, over time we can get high even with some smaller bankrolls and some decent bankroll management skills.

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I am a gambling player who plays gambling at online casinos and I never compare services between online casinos and offline casinos.
I feel that online and offline casinos are different and will provide services based on the situation in each casino.
And so far, online casinos have tried to provide the best service for their customers by giving bonuses or rewards to loyal players who play at their place.
And as a gambler who doesn't gamble at online casinos too often, I never complain if I haven't gotten a bonus or something like the players who often gamble at the casino.
Casinos could offer those things on their platforms but I don't know. I just don't know how.

Accardo

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Quote from: madnessteat on February 28, 2023, 02:09:44 PM

Quote from: Accardo on February 28, 2023, 11:47:36 AM

~snip~

I think it's about time the casino realized that it offers various incentives like free hotel rooms, food, drinks, etc. only to those players who are willing to spend their money in this casino.

If you're not willing to lose enough money at the casino to cover hotel room rentals, food and drinks, then there's no point in the casino holding you back. It's a marketing ploy to retain a wealthy customer and nothing more.

Its certain slot clubs are for marketing purposes, but it wasn't made for only high rollers. Low rollers also make it to the point where they're allowed to sleep 2 nights free and eat good foods. It depends on consistency and how many hits the player makes in 24hours. Even some casinos offer lots of coupons to people that rarely visit the casino, but belong to their slot club. The slot club card work in different ways to keep players in the casino and to attract them to visit again in future. In a nutshell, a low roller can get comps too, the problem casinos owners face sometimes with low rollers is that they may not play games after being given free nights, free show tickets, and food, which is a bad practice. Though some players claim that they won't play if the casino replaced their machines with low payback machines.

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Quote from: Accardo on February 28, 2023, 11:47:36 AM

Do you think online casinos should step up and offer items to consistent low rollers in their platform?

Yes, they have to step up if they want to keep their players because eventually there would be other online casinos that are willing to take that risk first if it means gaining more players.

It might just be my preference but I honestly think the bonus money that some online casinos are offering is the way to go for the low rollers because it gives flexibility on what they could get than receiving a specific item or prize. I don't mind if they provide a different prize because you might as well take it when other casinos barely give out any rewards regardless if you play regularly or not.

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Quote from: Accardo on February 28, 2023, 11:47:36 AM

Do you think online casinos should step up and offer items to consistent low rollers in their platform?

I think this is a marketing and return strategy.
Why would they invest money in a game player eventually? Most likely it will not give the return that the casino deserves.

I support the fact that they need to recognize the players who really invest their money and time in the casino, in order to keep the already loyal players always interested in staying on the site, because if there are no such rewards, then it is very likely that it will to another website.

As for occasional players, I believe that even if he receives some reward, he will still be an occasional player, who has low activity and will hardly generate a return to the casino.

danherbias07

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It's online, it's difficult to give physical bonuses to gamblers especially if they are playing from faraway lands.
The big perk that we have is easy access to gambling. When it comes to offers and events, I think they are trying so hard that it's difficult to find a new offer for their players.
Stake.com have a nonstop event for their players in either casino games or sports gambling. Events like "first to hit a multiplied amount" for slots, and double winnings for sports gambling as long it's under the terms and conditions.

Let's give them more time, perhaps they are also thinking about what else they can offer their loyal players. For now, I am satisfied with whatever bonuses I can receive.

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Quote from: Accardo on February 28, 2023, 11:47:36 AM

....
Do you think online casinos should step up and offer items to consistent low rollers in their platform?

I think online gambling casinos should somehow incentivize its users in consistently playing on their platform. But remember that this is one of the features that online players suffer when playing on this kind of platform. They suffer the consequences of NOT experiencing the complementaries being offered if you visit a physical casino, but the drawback is the convenience of playing anytime online.

I think I remembered someone posting on a Reddit Watch board where the gambling company sent him one (1) credit where he would be able choose a watch for free (e.g. Rolex, IWC, Omega, and other luxury brands) as a way of saying gratitude. Though he did disclose that he spent like $100,000 on a monthly basis.

Personally, I do think that online casinos should at least give more on this kinds of offers, not just withdrawal bonuses and deposits.

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Its one of the main differences when you do deal whether on an online or offline casinos on which even if these online casino owners do like to offer something that we could see the same into those
physical places but how they would be doing it? Sending out some comps? It is really truly opposing anonymity and privacy considering that people here on crypto space doesnt
really want for their identity to be exposed which means that it would really be just that be on this way on where people do just simply accept it out.
If ever there would be new promotions and bonuses then it is good but applying out with those offline-like compensations then it isnt something that
could be easily integrated.

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Accommodation? well that's more likely for big land based casinos to provide and is seeming to be impossible for online platforms to also do so. Being on online platform is their way to promote convenience for the players. Also, they are already paying for the overall maintenance of their gambling platform alrwady as well as offering discounts and bonuses in order to retain and attract new players in this industry. They cannot give that much such as hotel room accommodation as an additional, because it would be loss on their end to happen. There are many gambling sites which do exist at the present and their edge over one another are bonuses unlike with landbased which are battling over compensating their big players thru services. So maybe, since online and landbased casinos are two different platform, there is a different market competition as well.

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Quote from: Accardo on February 28, 2023, 11:47:36 AM

~snip~

I think it's about time the casino realized that it offers various incentives like free hotel rooms, food, drinks, etc. only to those players who are willing to spend their money in this casino.

If you're not willing to lose enough money at the casino to cover hotel room rentals, food and drinks, then there's no point in the casino holding you back. It's a marketing ploy to retain a wealthy customer and nothing more.

Topic: Online Casinos lack slot clubs; comps, is it hard to achieve? - page 4. (Read 502 times)