Topic: ᴥᵜᴥ Oshi Bitcoin Casino .ᴥᵜᴥ. oshi.io .ᴥᵜᴥ. Un-LasVegas ᴥᵜᴥ (Read 5749 times)

There is no info about losing points so you shouldn't loose them.
I can provide any info about other players' winnings but yes, it's possible and probable.

It is started already and still no answers for my questions above? Just checked the terms again but still the same as yesterday. And now the first player has gained 4000+ points already, not really sure how he got it. Did he win big amount with small bet as what stated on the example?

Great questions! I am sure that many people ask the same and you will get your answer as soon as the tournaments begin and we publish the whole T&C and rules for them. Everything will clearly stated there, because when we asked players what they want to be the part of the "ideal tournament", many of them answered that the clear rules are the most important for them.

Just read about your tournament and I have few questions :
1. The point(s) system is not clearly stated. It is only stated that point based on win rate with an example but not clear how much is the point from the example. Could you tell more details.
2. Free spins prize has wagering requirement, but not really clear how much is the wagering requirement.
3. Since the points based on win rate, how about losing bets? Is it counted towards leaderboard? Lets say at first I win 100mbtc with 1mbtc bet (get some points), then I lose it all in the next bets. Will my points get reduced because of losing bets?

Thanks.

Have you heard about Oshi news?
Tournaments are about to begin tommowrow and there new currencies accepted - namely
Canadian dollars (CAD)
Swedish Krones (SEK)
Norwegian Krones (NOK)
Chinese Yuans (CNY)
Isn't it awesome?

It's nice to hear a casino manager gives a priority to withdrawals. I'm currently playing at another casino, But if they don't speed up their withdrawals I might move over to Oshi

joksim299: I can confirm that this issue has been sorted out after contacting casino manager and he said that verification check request was sent by mistake.
Nick: I'm glad that's all settled.

joksim299: Yes I know how the bonuses work when I said 'Tier 3' bonus I was referring to the bonus name under my account which was added automatically,
Nick: Ah! got it...

joksim299: Problem is that we rely on luck even if we win to get our cashout in reasonable time-frame and further complications and fear of casino using predatory/unethical rules to delay/confiscate payment.
Nick: yes, I agree and it's personal thing of mine to make sure that cashouts are dealt with promptly. I see cashouts as a huge test of trust both for you as a customer, making sure you get your money promptly and in a sense for us as an operator hoping you will come back.

Hi Ewox!
Thanks for your kind words! It's always nice to read a feedback like this and we are glad you like Oshi. Also thanks for your suggestion - we are constantly trying to set all limits and other things right so everyone is happy. We will consider this as well as any other feedback we get.
For now I just wish you all the best with your BTC betting!
Cheers,
OshiHugo

I got curious on why this old thread was UP, so I signed up on your gambling site. I had to say you have a great website, I've played your roulette too and seems like I'm lucky to win the free trials. I might play more with my BTC to see if it's the same luck I had when playing it for free. Anyways, is there any chance that you can lower down your withdrawal rate, seems pretty high though. Anyways, it's just a suggestion from a player. Cheers!

I can confirm that this issue has been sorted out after contacting casino manager and he said that verification check request was sent by mistake.
Yes I know how the bonuses work when I said 'Tier 3' bonus I was referring to the bonus name under my account which was added automatically, and verification check on bonus win was my assumption because I do not see another reason while they requested it and cashout amount can be considered as micro.
Problem is that we rely on luck even if we win to get our cashout in reasonable time-frame and further complications and fear of casino using predatory/unethical rules to delay/confiscate payment.

Hi Joksim299. This may sound strange, but  I'm not very clear on what you mean by a Tier 3 bonus. Also, verification only gets done if there is either suspicious play or a cash out above a certain amount. Because I got the information about you second-hand from my team about this case, I can't be 100% sure about all the details. The main thing I'm happy about is that we've done our best to amicably sort this issue out.

For other people watching this thread, just so you understand how bonuses work and why we would not close an account because you win bonus money/complete a cycle of bonus play...

We see them as a cost of sales. I.e. for us to attract and keep customers we've got to give out bonuses.

However all bonuses have wager requirements. These as you know are essentially the number of times you have to bet your winnings in order to be able to cash them out. Wager requirements for a typical bonus are 40 times, which are in line with the vast majority of casinos like ours. Some go up to even 60 times wager requirements and others down to 35 times.

On average the return to player is 97%. In other words you bet 100 mBTC and you get on average 97 back. (Sorry if I'm being a bit basic on this illustration)
When operators do a typical 40 times wager requirement on bonus winnings, we can assume that a customer will probably see those bonus winnings erode to zero. Sometimes they get lucky and they can work their way through the wager requirement and cashout.

Of course, you may be thinking why don't they just give us money for free? Obviously if casinos made a loss constantly, there would be no casinos.

Back to my main thread… As you can see, the no reason for us to block an account because they win whilst using a bonus, because in probability the house will win overall when you add up all the hundreds of players doing what you are doing.
Whether it's you or us, both sides are gambling, just one has the odds are slightly more in their favour.

Thanks for the repsonse, customer support processed my cashout after contacting casino manager.
*First I never accessed the site using US or any other forbidden IP
*Cashout request was 0.03BTC + 0.01BTC which I believe can not trigger money laundering software warning

I think only reason for verification was that I completed your free 'Tier 3' bonus.

Nick Garner, founder and CEO of Oshi here... I want to go through a few different points to hopefully clear up any misunderstandings.

For context
we are technically a white label casino on the SoftSwiss network. SoftSwiss specialises in Bitcoin transactions and when I founded Oshi, I figured Bitcoin was a good place to go and so I and my team set up Oshi on the SoftSwiss platform.
We've separated our 'front end' i.e. game search, the general website experience to make the site work better for customers. We also get deeply involved in customer services and we take sole control of the marketing.
But, as a white label casino, the transactional engines, licensing, game integration is all shared with at least 30 other casinos.

Oshi as an anonymous casino
We all share the same Curaçao licence so were all bound by the same laws and constraints as all other SoftSwiss casinos. So taking another SoftSwiss casino; https://www.bitcoinpenguin.com/ as an example, they pitch on anonymity, but in fact they are as anonymous as we are.

US and other players from regulated jurisdictions
no SoftSwiss casino will knowingly accept customers from jurisdictions such as United States and the UK. This is because governments of these countries, Curaçao the licence provider, the games providers and finally the payment providers would all take legal action or suspend service and that would obviously be catastrophic to SoftSwiss and all the casinos on the network. That's why all of us are equally sensitive about accepting customers from jurisdictions like the UK and US.

Money laundering
because of all of this global anti terrorism legislation, brands like us take anti-money-laundering very seriously. As a result we want to verify any substantial cashouts by doing an identity check.
Bitcoin being pseudo-anonymous and sitting outside of the normal FIAT ecosystem, means that a Bitcoin casino cannot practically do identity verification for every single customer. Casinos like Oshi also make an assumption that if you have Bitcoin, you have obtained it by going through a Bitcoin exchange, where they will have verified your identity.
So as long as the transactions (money in/money out) are below a certain threshold, then it stays outside of what you could call a 'money-laundering risk'

The tightrope we walk on
we work on the premise that the 'feds' know what were all doing. Therefore we do our very best to make sure we don't accept customers from jurisdictions like the United States, or the UK. We take anti-money-laundering very seriously and do our best to be vigilant. However, because Bitcoin is pseudo-anonymous and by its nature neither we or any other SoftSwiss casino never be 100% sure that a given customer is, or is not from a banned jurisdiction. And the widespread usage of VPNs only compounds the problem.

The customers/previous posters case
I can't be 100% certain it's the same customer that had posted here, but...
I've asked for an investigation to be done into this case and it turns out that there was a combination of two events:
- this customer had United States IP address (i.e. coming from an unlicensed jurisdiction)
- wanted to make a reasonably large cashout

Customer services sensibly asked for an identity verification. This customer got upset and posted here (I believe) . However, in the background hopefully we've made an amicable settlement with the customer.
 
and if you got this far in the thread, you'll now know a little bit more about licensed jurisdictions/money-laundering and the balance we have to keep, in order to stay in business.  :-)

I wonder why does the site required you to submit your personal ID for such a low amount of withdrawal just because of the bonus credited? the withdrawal amount is not even 0.5 BTC? I think it would be better to wait for the admin of the site to explain what is the reason for doing that?

Did you win it from deposit bonus? If so, then it does not make sense for them to ask you for ID verification. ID verification just for small amount of withdrawal? Thats a big joke..

Hey, I just want to inform everybody that Oshi is not anonymous bitcoin casino anymore.
I played on regular basis at Oshi casino and withdrawals were always processed automatic and now I completed bonus wagering requirement and requested small cashout and received this email:

'Dear Player!
Please, upload a photo of your ID in your personal account, section "Bonuses" for us to be able to verify it and process your cashout.
Thank you for understanding!'

Bonus in this case was only 0.005mBTC and withdraw request was under 0.15BTC.


If you want to play at Bitcoin casino and do not want to get such request avoid Oshi and any other SoftSwiss casino they will request you to send ID whenever you request withdraw.

This is gift for being loyal player.

Disclosure: I'm founder and CEO of Oshi
Hi there, just to save you some trouble, here is a screenshot of the email in question https://i.imgur.com/ruvUO2T.jpg

Why am I talking about this? three reasons:
- because I have nothing to hide
- we have been straight down the line and reasonable (in my opinion - it's for you to judge of course)
- and I'm writing this right now because a customer has tried to blackmail me...I had a Skype conversation with him. He asked me for some freespins, I gave them to him, he asked for more, I gave him more and in the end I gave in something like 300 freespins and once I grew tired of giving, he said that he would take our conversations about the reviews, put them on the forums and generally try and cause trouble. In casino management we call these people 'beggars' and in this case it seems like it's a 'blackmailing beggar'.

Anyhow just an explainer on this reviews email.

https://i.imgur.com/ruvUO2T.jpg

As you'll see from the screen grab we ask if people
- could give us a review
- we hope they'll be nice to us
- but they don't have to be nice to us
- and for their trouble we will give them 15 free spins on one of three games
- maximum five reviews / 75 freespins

As seasoned casino players know, 15 free spins are nice, and 75 free spins is also nice but probably not worth spending an hour writing up a bunch of reviews. They're not worth much, so it's just a very small gesture.

The important part: people can review us however they like. All we ask is for honesty. To quote the email "We just want honest, fair reviews." Therefore people can write whatever they like. The only qualifier is they are actually cashed out customers of Oshi, because those people will have genuine experience of Oshi.

Another important point:

We have put a huge amount of effort into our customer services, the website, the offers we give and generally we've noticed people seem to like us. So as a result I thought it was time to set up a selective triggered email that goes out once to people who have cashed out. The point is, we are being very gentle with this email and were very sensitive about making it clear you can say good or bad things about us.

What have I learned from this so far?

- There are a lot of haters out there. And they are generally the most noisy. In casino, the operator is seen as the adversary and is fair game to a lot of people.
- Most people happily play on a casino they like, don't usually say much.

So I sent an email and I was honestly really surprised by how many people responded and how good the overall feedback was. Saying that, I know there are haters and they would probably cause trouble, which is why the copywriter and I went to great lengths to make make encouraging, but clear; you can write what you like about us.

They run their own email/newsletter campaign.
I'll try to find screenshot.

40X? I don't think it is competitive, other casinos have 35X, if you have 40X, you don't afraid other casinos take more market shares?