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Topic: Passed KYC from "prohibited country" on MEXC? - page 2. (Read 342 times)

staff
Activity: 2436
Merit: 2347
Welp, here's the conversation I just had with MEXC. Whats the verdict here?

https://ibb.co/4MpWvQn



Customer service has confirmed that you won't have any problems. So you can use the exchange. But I would still be careful, anything can happen. And by the way, may I ask why you went through KYC. The exchange allows you to use its services without that. Or you are not satisfied with withdrawal of 10 BTC per day? I, for example, use the exchange without going through KYC.
jr. member
Activity: 40
Merit: 2
Welp, here's the conversation I just had with MEXC. Whats the verdict here?

https://ibb.co/4MpWvQn

legendary
Activity: 4354
Merit: 9201
'The right to privacy matters'
listen to Xal0lex

you could get your funds frozen and be fucked bigly doing what you are doing.

I would know as I have a small amount of frozen funds on coinex

they used to let me put my viabtc mining there then ended it. I forgot to empty it out fully and have 50 usd worth of coins they will not give back to me.
staff
Activity: 2436
Merit: 2347
If you says that your country was on the country selection list, it is likely that the exchange has changed its policy of providing its services in your country but has not edited its list of prohibited countries in its Terms and Conditions. By the way, it says so in the Terms and Conditions that the list may change from time to time. In any case, only the support service will help to resolve your situation.
hero member
Activity: 2632
Merit: 833
So what is going on here? MEXC terms of use CLEARLY STIPULATES that it is not available in Canada and it is listed as a "Prohibited country". I just KYC'ed in Canada using my 100% legit, real, authentic KYC information, with real details and it said I passed KYC verification. Can someone shed some light on this?

And so you should be worried about it, imagine if you are trading and making good profits and suddenly you find your account got banned and freezes you money. So it's better as early as this time to clear everything with them.

No one can help you hear except Mexc, so you better be contacting their support and shed light on this. Just understand everything before you proceed. Also, might be good if you update us here as well.
jr. member
Activity: 40
Merit: 2
to the op I am USA based I went to the site it said it does not allow me to join.
look at this below.

"Log In/Sign Up
Your IP and nationality indicate that you are located in a country/region where MEXC services are restricted. According to MEXC's terms of service, MEXC does not provide services to users in the country/region where you are located. If you have any questions, kindly contact MEXC Customer Service."


I assume you got this. I suggest you contact their customer service like they ask you to.

I don't get this if I login from Canada. But Canada is on the prohibited countries list but I still passed KYC verification
legendary
Activity: 4354
Merit: 9201
'The right to privacy matters'
to the op I am USA based I went to the site it said it does not allow me to join.
look at this below.

"Log In/Sign Up
Your IP and nationality indicate that you are located in a country/region where MEXC services are restricted. According to MEXC's terms of service, MEXC does not provide services to users in the country/region where you are located. If you have any questions, kindly contact MEXC Customer Service."


I assume you got this. I suggest you contact their customer service like they ask you to.
jr. member
Activity: 40
Merit: 2
Then you'd better contact the exchange's support team and have them comment on this situation. So that later there will be no problems with using the exchange. I personally do not recommend you to make a deposit to the exchange until the support team gives you a clear explanation of the situation.

What's interesting is I have been able to trade just fine with no issues. I haven't used a VPN. Everything is fine. I decided to KYC for the hell of it. I didn't think it would be approved but it was. My thought is that someone from MEXC had to manually approve it. Other thing I notice.... is that if I connect to U.S. VPN node, and go to MEXC, it displays red writing indicating that they dont provide services to the U.S., but I don't get that red writing from Canada. But they are both on the list. Also, during the KYC verification process. When you choose country, U.S. was greyed out, Canada was selectable. Yet.... In the terms of use, they are both on the prohibited list. So I'm trying to figure out why this is happening, and why my KYC was approved.... someone at MEXC had to approve it so I don't know. It's wierd
staff
Activity: 2436
Merit: 2347
Are you a Canadian citizen?

Yes. And I KYCed with my personal Canadian documentation. And it said KYC approved

Then you'd better contact the exchange's support team and have them comment on this situation. So that later there will be no problems with using the exchange. I personally do not recommend you to make a deposit to the exchange until the support team gives you a clear explanation of the situation.
jr. member
Activity: 40
Merit: 2
Are you a Canadian citizen?

Yes. And I KYCed with my personal Canadian documentation. And it said KYC approved
staff
Activity: 2436
Merit: 2347
Are you a Canadian citizen?
jr. member
Activity: 40
Merit: 2
So what is going on here? MEXC terms of use CLEARLY STIPULATES that it is not available in Canada and it is listed as a "Prohibited country". I just KYC'ed in Canada using my 100% legit, real, authentic KYC information, with real details and it said I passed KYC verification. Can someone shed some light on this?
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