Topic: Please be CAREFULLY using trading polish platform Bitbay.net (OWN me 3000Eur) - page 2. (Read 813 times)

The first question is why have Bitbay verified this account if the ID was not authentic? OP shouldn't be verified in the first place.

Tell me please how is it possible that only after deposit Bitbay found out that documents are not good or even not authentic.

This case should be ended on verification if there was any sign of counterfeit documents.

One more time, why you let this person believe that everything is good and let him deposit if there was a problem with documents?

I understand fully this member and my negative trust stays until this case will be resolved or proper explanation provided.

Ok guys,
Its a waist of time with these people fro bitbay.net talking further.

Today i got a new email with another excuse.They think my id is false and im not the real person.After there ecxuse of " financing terrorism, or hacked account whatever ...."
I get this information AFTER i was verfied.Next think pay in into my account is Ok ,this works easily but payout that wasnt work.Make your own opinion of this.Dont forget there scam warning reviews on facebooks if they are legit.




Under this exuse they dont want send the money back.WHO give them the right of not send the money back to the bankowner where the money does come from?They have no right.
Here i copy what they have written.Today is the 35 day and they give a shit about what they even write,these liars.


"In the case of adding funds to the Account using the bank transfer made from a bank account not belonging to the User, the funds shall be returned within 30 days returned, at the sender's cost and risk, into the bank account from which they were initially transferred. If the sender cannot be identified, the funds shall be returned into the account of Poczta Polska S.A. or another operator via which they were transferred. The amount corresponding to the costs of performing the transfer by the bank of BitBay shall be deducted from the returned amounts. If the amount to be returned is lower than the amount mentioned at paragraph 9 above, it will be deducted as handling costs. "

Did they hold there word from this text,?? NOOOOO
U send the case to law enforcment,give me contact details for further investigation ,they need also my contact information.


Now to my other questions,u never answered me them directly. (seem like lies have no substance )
. DID U CALL MY LOCAL POLICE I SEND YOU INFORMATION?
                                        

 DID U CALL MY FUCKING BANK I SEND YOU AND ASKED IF MONEY WAS LEGIT OR BELONG TO ME?               ---------> ( they didnt so what they are investigating,?? )

                                        
 WHO IS RESPONSIBLE FOR THIS?THERE CUSTOMER SUPPORT HOTLINE NOWBODY CAN HELP BECAUSE THEY ARE NO RESPONIBLE FOR THIS.



I know that they work with my money its there new buissnes model seems like there biz doesnt work anymore.we see at court.






TO ALL PEOPLE FROM HERE DONT AND NEVER DEAL WITH THESE SCAMMERS.

We have just sent you another email with details.

----------------------------------

Information for Bitcointalk community to sum up this thread - because we would like to be as much transparent as possible:

When we have justified suspicions that any user's activities may constitute a violation of regulations or even a crime, the case is analyzed by us more precisely. If the doubts cannot be explained to the benefit of the user, in accordance with our terms of use (and above all - The European Union’s Fourth Anti-Money Laundering Directive) the specific account has to be blocked and the case is always referred to the competent law enforcement authorities. We wait for authorities' decision on what can be done with the funds.

Moreover, as any other platform that is obliged to follow indications in The European Union’s Fourth Anti-Money Laundering Directive we ask BitBay Users to submit only authentic documents during the KYC procedure.

Unfortunately, such threads may influence your opinion on the entire service, however, there are many Users that fully understand that compliance with the law is crucial for cryptocurrency exchanges to be safe for Users and necessary for cryptocurrency business area to develop.
We believe that it would be best to see for yourself if after the acceptance of legit KYC procedure any problems with funds withdrawal happen. Therefore we ask also for your understanding.

after 31 days this is the actual situation.
Nothing.Just bullshit
https://gyazo.com/b80dc6ef6d69206565762b6bbcf149ca

After my few detailed questions no answer anymore.
These  stupid people are pure scam.Penalty will come.You have done a few crimes...
All cost at court with laywer,driving the way to poland ect. will go to your back!

Any update yet? I see the user (https://bitcointalksearch.org/user/bitbay-252173) is active but no response since his last and only one post here. Seems like he does not care about the accusation at all.

Theses scammers dont reply me via email for an ending about my detailed asked Qs.


In there chat on there website i will get always told to wait.They dont even hold on there agreements they have written me,still today no Email after i send them a couple time an complain on there website.

Police is involved in this.I will not find a solution with them from theire side except from local government help.

i will keep u up to date.

i hope they will investigate about this company or shut them up

so still now BEWARE OF THIS COMPANY IN POLAND.

It was easy to write a few words about security reasons to hold the money but when members asked detailed questions and raised confirmed concerns there is no reply from the BitBay team.

This story doesn't look good and we all know that they are holding people money using self-made rules.

OP send money from his legal bank account and verified fully before deposit. If there are any concerns about security reasons or any other then the bank should be informed and money sends back. Period.

There is not much to talk about especially if there are plenty of other reviews from scammed in the same way people.

Good to know I will never use this exchange and hope OP and all other victims got their money back.

Shame on you BitBay!!!

BITBAY
what is now?Not answering my detailed Qs i send you.What are u doing in this time?
I wait now 3 weeks.Why u cant send the fucking money not back to the bankowner?
Are u playing with me?I cant contact you on your website chatfunktions isnt working.

ANSWER ME NOW WITH AN ENDING MAIL.

You answer me the last time last week with your standart text u send always.

I hope so much to warn as much users as possible using your website !

If they keep money spend on his own,all duo to there "security excuses,"

I will drive with family members to your  home location and you will see me in real live.
  (It cant be more real than behin a computer )
We will  meet you not on the friendly way as u can imagine and we will get the fucking money back,nothing will stop this SCAMMER!!


 PS : Your chat funktion isnt working and your Email funktion on your webiste TOO.

      You not answer me via email,after waitings of days u send me the exat same copy text as bevor.
      Your reference here on BTCtalk.org are also negative.


Hope someone will shut there service down.

Quoted for reference.

What does that means for the user?
What happens with the fund that was transferred?
Does that mean that you can keep the fund?

This does not sound good. Please update status.

 @ Bitbay.net


Whats the situation now,will your supervisor unlock my account in 30 days?
Or do you will send the money bac in 30 days,or what u mean exactly with your last words?Why u cant give me now  not further informations. ?
Im waiting weeks now after I send you my last correct selfie... How can someone thats unqualified and incompetent to calling itself a serious legal  company ?!

Exactly the same i was thinking bevor.

These people are just a bunch of modern scammers.So many neg feedbags about the same problem you can get in facebook or check my screenshot  prooves.

I dont understant what they are doing behind there office door in investigating to this case ,still cant contact my offical bank and police department.Still dont even have 1 legit proof with proovable excuses!

Lawsuit is running.Penalty to you who is responisble in this  will come. I really hope they will investigate in your own company about your working methods.Your trading lizence have to got deletet.Seems of taking customers funds is a new earning mash from yourside :_)


Your reputation will get broke ,trust me.



merve

What kind of security are you talking about ? Freeze customer fund ?  Are you following your own rules ?


So why are you not returning this user fund ? How you had completed diposite of this user if he wasn't verified? And during withdrawal time you are suspecting about thay money laundering and financing of terrorism. What the fuck ? He had sent money from bank, not from unknown source. Why return into source account if you have suspicion. You have no right to freeze money only by your suspicion.

I made this thread also for new user to warn about your habits about your trading website,especially if u want invest some more.

1 .After my verfication everthink went fine and easy.You blocked immediatly my account after my first funds got
   transfered to your account.After my account got blocked from you( I could not get made payouts),
   my other payments received,so pay in is oK ,pay out not--> strange right?

2. On your Facebook Review are plenty scam reports about you.ALL of them got " security problems about the money"
    Strange right?Could it be possible that this is a mash from you holding customers money away ....?
    Prooves speaks more than words and this sound very skeptical and your feedbags TO !

3.
  To be on the save side i verified Me to you more than enough.I send ever proove from myself and
   bankaccountinformation i could make ....I have done everthink correctly like u have  written.
  Which other  ecuses u have against me to hold money from me NOW ?Of "terror" reasons,srsly?
   If u think money is not legal,like account is hacked ect,THAN CALL MY BANK.CALL IT!!!!Dont talk and waist time with waiting,do it. !
  
   Your behavour are exactly like an thief,only a " frindly" one.Keep in mind this will do have also penalty.
    SHOW me now legit proofs from yourside which do have an serious exuse.U wont even have one.
   I DONT want buy ect on your website.I want that u ONLY pay the money back to my german LEGAL bank acocunt.
  
 
DID U UNDERSTAND ?DO YOU HAVE THE LEGAL POWER OF AN COURT OR HIGHER  LAW ENFORCMENT GOVERNMENT TO CONTROL AND COMMAND LIKE THIS?You havnt for a company.!!!!!

 
  Payments are traceable,you are responsible for this.But u still denied it, strange right  ...?

4. I also contactet local police and law enforcment to have some offical papers against you.I will NOT DETERMIE
    from a little co worker from your company what will be happend about my LEGAL  earn  & transfered money.


5.  Because of your plenty of scam review on your facebook,there are plenty law suits running against you .Im in contact with some of the victims
  This says all about you.I really hope the a higher government will delet your trading license.!!!


6 You " unblock" the chat contact for me today.But this still looks happend only after i made this report here.

I will keep everyone update in this!


Merve

During the verification course BitBay’s specialist identified a suspected infringement regarding the actual state of the user’s registration on our platform, and thus we have doubts as to the source of the funds. Therefore, the procedures specified in the regulations on counteracting money laundering and financing of terrorism were implemented.

In accordance with AML directive and current law each of exchanges have to follow the same procedures.
We assure you that all our activities are dictated by experience in counteracting fraud and are only meant to ensure the security of our community. We realize that this may cause inconvenience, but ensuring security is our main goal.

@merve arslan today we have sent you again message by email concerning this case.

After check we can also confirm that contact via chat is available and of course if need help do not hesitate to contact us, but you can contact our security department only via email message.
We apologize for the inconvenience and thank you for understanding.

which more transaction details you need? I thought i have show them all mostly.

Do you wanna see payments information from online banking i made to them? I can make please contact me via PM i will send it to you

merve

Some proofs from facebook,should i say something more?Im done

https://gyazo.com/a9ffb3a38c19d8d889755e9337640719

https://gyazo.com/a5c987627a2b788a1f574246cea1ea28

https://gyazo.com/6ede11a2213fc3a1ae6b7b32ca01d4a4


https://gyazo.com/993e0a321f4290cc4e66b69f148ba59f


https://gyazo.com/35c8bf25966d751e820139f93db156f6

( All these people,if u translate got scammed and there acc got locked.strange right ..... )

Looks like from the ceo he hasnt much money for his lifestyle anymore in dubai spending money from customers away ....

Hope bitcointalk admin look much more carefull about there seedy working methods and making still advertising here.

Thanks

Seems BitBay* is handling promotion on Bitcointalk. Archived his post history for reference. I am little bit confuse about tag due to weak evidence. OP please try to provide more evidence. I have tagged them temporary to reply on this thread. Lets wait for his reply... OP please provide your transaction details.

No need, you can post here just hide your details. I have sent negative feedback to them, now they might be come here, lets see what is their excuse.

They completly blocked me.

They dont help me.I dont want use there service ect,I just want that they send the money back to the legal owner from which they got the money trasnfer.Every bank transfer is clearly traceable.

But they dont want this because of " savety reasons,im not the owener ect" -> Do you understand the mistake ?They writing this to for weeks.

It makes no sense because only one who belongs the money is the owner from which the money came.Its everthink just an excuse to hold funds back to there own.

I hope this will give an WARNING and down force there reputation, that you can see there real working methods which are not serious for a legal operating working company

Police is involed this,i contact them.Otherwise im helpless.

Thanks .

OP  you feel it necessary to make everyone careful about Bitbay.net for that thanks from my side. Its showing there your account has been locked for safety reason. After that i will suggest you to keep contact with them about your issue. Try to provide the info they want to release your fund. 

If finally you got no necessary help from them than you can update your thread again to make everyone Careful about Bitbay.net

You can not upload the pictures because you rank is not enough to upload a picture. You can post the image links here and someone else who (me or anyone) can quote those links for visibilities.

Edit:
I see the links. But this links are not in proper format. Next time please use imgure.


proof of accountholder/balance:


proof of conversation  


proof of block for " safety reasons " :


proof of other customers feedbags found in google search  :



I hope this helps. By the way, did you pay using BTC. In this case you can post the tx IDs. This will help to prove the payments.