I just received response from them - Here it is -
Hello,
Thank you for contacting Coinbase. As Coinbase experiments with expanding into more markets, there will be varying levels of support provided. Initially, Coinbase will only offer self-help customer support in your region.
For more information on what support is provided by region, please visit the following help pages:
International Support for Coinbase
International Support for Coinbase Pro
Thanks,
Coinbase Support
Can anyone tell me what should I do next?
Topic: Please Help! - page 2. (Read 431 times)
I think the money you have can't be returned because when you make a mistake when sending assets to others then it will never be able to return again unless you know who the owner of the wallet is and is willing to return it to the sender's address, only in that way and nothing another way.
Hello everyone, I really need help of experts here.
Please answer it only if you are 100% sure.
I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?
If you send in a wrong address. If that address does not belong to anyone or has not been created till date. Then after 30 days your Coinbase account will be returned. This incident also happened to me. Please answer it only if you are 100% sure.
I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?
I think that there will be no way for you to get your money back. You've made a mistake that many newcomers make, and there's no way you can fix that mistake because the nature of blockchain is irreversible. But you should send a support ticket to coinbase, and wait for the results from them. But I think it will not be too feasible
Contact them via support.Maybe they will refund you within 30days.I did something same in 2018. And contacted them and they told me that they will refund me after 30days,and this is auto Process.
So in any case there is a chance that when you send on another different blockchain they can still manage to recover it? But Im sure unlike bitcoin and from eth situation the case is different cause this one might still be can since bitcoin cash is a fork of bitcoin right? So if you send an eth to a bitcoin the process will be confirm but the tokens will not be credited? Or the process will be void but the tokens already gone? Kinda confusing.
Hello everyone, I really need help of experts here.
Please answer it only if you are 100% sure.
I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?
Please answer it only if you are 100% sure.
I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?
You actually made a huge mistake and need to be careful about your transfer subsequently. If it was an exchange, the amount could have be forfeited, because I know some exchange are very strict on retrieving funds sent in error. You only need to open a support ticket and hopefully. You'll get the issue rectified. Best of luck.
There's no way to retrieve your coin other than sending ticket to coinbase and the support due to the irreversible nature of decentralized blockchain. There are also fair amount of thread created in reddit regarding mistakes like this and honestly, so many similar cases there left unsolved but each cases may differ and seeing from your explanation you're literally just sending it from a coinbase account to another. But, I'd suggest to hope for the best but expect the worse. There are chances you might need to go through lengthy negotiation with coinbase though.
Hello everyone, I really need help of experts here.
Please answer it only if you are 100% sure.
I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?
Because something like this is absolutely an unintentional mistake, try to contact the coinbase and tell this incident to them, who knows they can help you with something like this.Please answer it only if you are 100% sure.
I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?
Hello everyone, I really need help of experts here.
Please answer it only if you are 100% sure.
I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?
Because something like this is absolutely an unintentional mistake, try to contact the coinbase and tell this incident to them, who knows they can help you with something like this. Please answer it only if you are 100% sure.
I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?
You are just going to receive the same answer over and over again.
Thankfully you are using an exchange with good services.
So I bet they will just be looking for proofs from you and then they could create a report about it.
You might really get it back since you sent it to a different blockchain.
Yes, the process will be a success but still it will be stuck in the exchange. Good for you.
Thankfully you are using an exchange with good services.
So I bet they will just be looking for proofs from you and then they could create a report about it.
You might really get it back since you sent it to a different blockchain.
Yes, the process will be a success but still it will be stuck in the exchange. Good for you.
If you write down the wrong address, it is non-refundable and there is no guarantee for it after the transaction is confirmed. if indeed the address you write is owned by someone, try to contact that person to prove that he received from you and tell him to return it to you and give him a reward for it. but if the error does not go to anyone, chances are your assets cannot be returned.
You should be careful in sending assets in Coinbase
and check the correct wallet address after sending it, maybe this has already been sent to someone else's Coinbase wallet so the first way is to send support to Coinbase so that it can be helped faster, if this problem cannot be resolved through ticket support then You have to erase it because it's your fault.
and check the correct wallet address after sending it, maybe this has already been sent to someone else's Coinbase wallet so the first way is to send support to Coinbase so that it can be helped faster, if this problem cannot be resolved through ticket support then You have to erase it because it's your fault.
Ideally, you should contact support and create a support ticket, They will help you solve the problem as quickly as possible. I used to make the same mistake as you but I contacted binance and everything was solved within 3 days, hopefully you will solve this problem quickly and be more careful in the future
Contact them via support.Maybe they will refund you within 30days.I did something same in 2018. And contacted them and they told me that they will refund me after 30days,and this is auto Process.
Hello everyone, I really need help of experts here.
Please answer it only if you are 100% sure.
I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?
I've never make this mistake before just be more careful in the future, support team are the only one who can help you here, might take some time to get reply but your coin is never lost so do not worry yourself, find coinbase channels online, telegram and others or support email Please answer it only if you are 100% sure.
I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?
Hello everyone, I really need help of experts here.
Please answer it only if you are 100% sure.
I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?
you can contact support they are the one who can answer your questions.Please answer it only if you are 100% sure.
I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?
Since coinbase own that wallet they are the one who can give it back to you and the only option is to ask.
Hello everyone, I really need help of experts here.
Please answer it only if you are 100% sure.
I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?
Please answer it only if you are 100% sure.
I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?
Contact the Coinbase support and provide all the details that you have sent Bitcoin Cash to Bitcoin Address by mistake. Provide your history or provide a screenshot so you can easily fix your problem as no other have the control over Coinbase, only the team behind it so that will be your wise move in order to reclaim your money in any possible solution that the Coinbase support will provide you.
Quote
What happens if I send Bitcoin Cash to a Bitcoin address?
At this time, Coinbase has already credited accounts who received any BCH at their existing BTC addresses. Going forward, we cannot guarantee that funds will be properly credited when one asset is sent to the address of a different asset. Please make sure that you only send funds to the specific deposit address displayed in your Coinbase account for the asset you are sending. You can view a list of these addresses, or create a new one, by visiting this page.
If you have sent BCH to an external address that was used only for BTC, you will need to obtain the private keys for that address and import them into a BCH wallet in order to access the funds stored there. Coinbase does not support the importing of private keys.
Source: Coinbase FAQs
How can I find my Bitcoin cash that I accidentally sent to a Bitcoin address through Coinbase? The transaction shows completed, but it never got there.At this time, Coinbase has already credited accounts who received any BCH at their existing BTC addresses. Going forward, we cannot guarantee that funds will be properly credited when one asset is sent to the address of a different asset. Please make sure that you only send funds to the specific deposit address displayed in your Coinbase account for the asset you are sending. You can view a list of these addresses, or create a new one, by visiting this page.
If you have sent BCH to an external address that was used only for BTC, you will need to obtain the private keys for that address and import them into a BCH wallet in order to access the funds stored there. Coinbase does not support the importing of private keys.
Source: Coinbase FAQs
I am sorry, but it is almost impossible to get the fund back because the wallet belongs to exchange. AFAIK, it will be possible to send back coins through private keys, but it is impossible for you to reach the private key.
It turns out that my bch is still not there as long as I have the bitcoin private key wallet.
Quote
What happens if I send Bitcoin Cash to a Bitcoin address?
At this time, Coinbase has already credited accounts who received any BCH at their existing BTC addresses. Going forward, we cannot guarantee that funds will be properly credited when one asset is sent to the address of a different asset. Please make sure that you only send funds to the specific deposit address displayed in your Coinbase account for the asset you are sending. You can view a list of these addresses, or create a new one, by visiting this page.
If you have sent BCH to an external address that was used only for BTC, you will need to obtain the private keys for that address and import them into a BCH wallet in order to access the funds stored there. Coinbase does not support the importing of private keys.
Source: Coinbase FAQs
How can I find my Bitcoin cash that I accidentally sent to a Bitcoin address through Coinbase? The transaction shows completed, but it never got there.At this time, Coinbase has already credited accounts who received any BCH at their existing BTC addresses. Going forward, we cannot guarantee that funds will be properly credited when one asset is sent to the address of a different asset. Please make sure that you only send funds to the specific deposit address displayed in your Coinbase account for the asset you are sending. You can view a list of these addresses, or create a new one, by visiting this page.
If you have sent BCH to an external address that was used only for BTC, you will need to obtain the private keys for that address and import them into a BCH wallet in order to access the funds stored there. Coinbase does not support the importing of private keys.
Source: Coinbase FAQs
I am sorry, but it is almost impossible to get the fund back because the wallet belongs to exchange. AFAIK, it will be possible to send back coins through private keys, but it is impossible for you to reach the private key.
In what wallet you have sent those? if it is an exchange, you may contact them through ticket support and tell them what you have done. Is that bitcoin address yours or it is owned by another person?
Some exchanges will help you to reclaim it but I've read that there are others that don't.
Some exchanges will help you to reclaim it but I've read that there are others that don't.
I am using Coinbase and the person who sent me the Bitcoin address too is using Coinbase. It's owned by another person but it is known to me and he obviously hasn't received the payment.
As I have told you, contact them thru support ticket and ask them politely to retrieve those coins.
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