Poloniex down | Bitcointalksearch.org

Hypocritus

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Activity: 106

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Quote from: mike4001 on August 03, 2017, 02:56:11 AM

Quote from: jmigdlc99 on August 02, 2017, 08:17:30 PM

Poloniex is down again at the time of this writing. So sad this is happening. I wonder where they spend all the trading fees they take from us.

#getoutofpoloniex

How much trading fees do you need to prevent from being DDoS'ed ...

You cannot really prepare for that. Even way bigger sites go down from DDoS attacks.

It doesn't matter if you go down. It matters if you will not or cannot

1) communicate to your customer
2) service their problems
3) support your service
4) and if your customer service turn-around time continues to lengthen

I am at over 1 month for the time it takes Poloniex to address my tickets. In the financial world, that is very, very risky. Red flags all over the place. With Bittrex, the longest I have waited was 6 days. Bittrex' average for me is 2 days (to hear from a real person).

Every other exchange and their mother is being attacked, but Poloniex has a Golden Ticket to be allowed to fail?

No. Theirs is a recipe for disaster. Unless there are big changes soon, I do not doubt to be hearing about them disappearing or being hacked bigger than they ever have been. How long before "you" find out that "your" funds were hacked?

Not worth the risk.

mike4001

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Activity: 443

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Quote from: jmigdlc99 on August 02, 2017, 08:17:30 PM

Poloniex is down again at the time of this writing. So sad this is happening. I wonder where they spend all the trading fees they take from us.

#getoutofpoloniex

How much trading fees do you need to prevent from being DDoS'ed ...

You cannot really prepare for that. Even way bigger sites go down from DDoS attacks.

Hypocritus

member

Activity: 106

Merit: 14

Quote from: bitcoinbox on August 02, 2017, 09:51:25 PM

I was able to withdraw most of my coins (stratis) a few minutes ago.
I did it in 3 different withdrawals. The first and the second one took about 30 min. (in between pending and complete) and the third one took less than 3 min.
I feel much safer to be out of Polo, at least at the moment.
They need to solve lots of issues and improve their communication to customers before I come back.

Congratulations bitcoinbox Cheesy

If I get my FLDC, I hope this is the last time I am "stupid" enough allow myself to use their site before a stable history of addressing customers and problems.

bitcoinbox

sr. member

Activity: 675

Merit: 254

So far so good

I was able to withdraw most of my coins (stratis) a few minutes ago.
I did it in 3 different withdrawals. The first and the second one took about 30 min. (in between pending and complete) and the third one took less than 3 min.
I feel much safer to be out of Polo, at least at the moment.
They need to solve lots of issues and radically improve their communication to customers before I plan to go back.

Hypocritus

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Activity: 106

Merit: 14

It would help me if any of you would take the Token-Trader's Test/Survey. It is one question, multiple choice.

It starts:

"If you are as big as Poloniex, you can afford to..."

Test/Survey found here:
https://bitcointalksearch.org/topic/token-traders-testsurvey-if-you-are-poloniex-you-can-afford-multchoice-2061807

(We have to send a message to Polo, and to others. One that will reach them.)

Hypocritus

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Activity: 106

Merit: 14

Quote from: FriendlyAlliance on August 02, 2017, 09:10:39 PM

Quote from: Hypocritus on August 02, 2017, 09:02:21 PM

Quote from: STOPBEINGREEDY on August 02, 2017, 06:27:41 PM

1)
Is anyone able to construct a reliable timeline for how long they have been down?

2)
Can those in the immediate poloniex geographical location post when power is backup?

I live in Washington DC, 2 hours away from their Delaware Headquarters.

If I haven't received my FLDC deposit by tomorrow morning. I will be driving up there, and finding out more

If you end up doing that, which I think would be amazing, please refrain from being negative/emotional or you might not get past the first gatekeepers and waste the drive.

Good advice.

But if they do not address my issue, I "will" be calling the police right then and there. Wouldn't that be fine for them? (Pissed...) What will I tell the police? This:

"Poloniex has my Foldingcoin, and they won't give it back."

They with be the subject of (at least) one Police Report.

If I have to, I will call the local news. If I have to, I will drive to the local News. If "any" of their staff knows "anything" about Bitcoin and cryptocurrency, I will ignite in them more caution than they hitherto have had.

What is making bigger and bigger news? Cryptocurrencies. I will make a news story if I have to.

I will make US National News if I have to.

I will make World News if I have to.

FriendlyAlliance

newbie

Activity: 28

Merit: 7

Quote from: Hypocritus on August 02, 2017, 09:02:21 PM

Quote from: STOPBEINGREEDY on August 02, 2017, 06:27:41 PM

1)
Is anyone able to construct a reliable timeline for how long they have been down?

2)
Can those in the immediate poloniex geographical location post when power is backup?

I live in Washington DC, 2 hours away from their Delaware Headquarters.

If I haven't received my FLDC deposit by tomorrow morning. I will be driving up there, and finding out more

If you end up doing that, which I think would be amazing, please refrain from being negative/emotional or you might not get past the first gatekeepers and waste the drive.

Hypocritus

member

Activity: 106

Merit: 14

Quote from: jmigdlc99 on August 02, 2017, 08:17:30 PM

Poloniex is down again at the time of this writing. So sad this is happening. I wonder where they spend all the trading fees they take from us.

#getoutofpoloniex

"S P O T O N"

Hypocritus

member

Activity: 106

Merit: 14

Quote from: FriendlyAlliance on August 02, 2017, 08:58:33 PM

Online for me right now...

Keep calm and reduce risk if you have too much.

Everything else is counterproductive.

Possible power outages + Aug 1 withdrawal/deposit boom + existing problems...
Going Gox isn't the most Occamian thought in my opinion given it's also regulated.

Hypocritus' point of staying away until they get their game up to expected standard is sound argument, though.

Thank you FriendlyAlliance.

Hypocritus

member

Activity: 106

Merit: 14

Quote from: STOPBEINGREEDY on August 02, 2017, 06:27:41 PM

1)
Is anyone able to construct a reliable timeline for how long they have been down?

2)
Can those in the immediate poloniex geographical location post when power is backup?

I live in Washington DC, 2 hours away from their Delaware Headquarters.

If I haven't received my FLDC deposit by tomorrow morning. I will be driving up there, and finding out more

FriendlyAlliance

newbie

Activity: 28

Merit: 7

Online for me right now...

Keep calm and reduce risk if you have too much.

Everything else is counterproductive.

Possible power outages + Aug 1 withdrawal/deposit boom + existing problems...
Going Gox isn't the most Occamian thought in my opinion given it's also regulated.

Hypocritus' point of staying away until they get their game up to expected standard is sound argument, though.

Hypocritus

member

Activity: 106

Merit: 14

Quote from: Amevalentine on August 02, 2017, 07:32:02 PM

Quote from: adhitthana on August 02, 2017, 06:41:05 PM

Site is up now

It still down when i checked just now.
Twitter status said it is Connectivity Issues
Since many people using polo and millions money deposit there
there is no reason polo got critical server problems, they should have team who able managing this kind, incredible

To all those who have not had my experiences with aPolo, I am happy for you, and wish you the best.

I hope that miraculously, aPolo decides to change its god-like mind, and start to actually address it's customers' problems before one month has passed.

"but we're busy. (*smoke*)"

KUFFING right you're busy! 30,000 people trading on the site at any given time!

With ALL THOSE PROFITS, you need to take a small loss and involve professional Public Relations and/or Customer Service right now.

"but we're being attacked... (*smoke*)"

KUFFING RIGHT YOU'RE BEING ATTACKED!!? ARE YOU SAYING NONE OF THE OTHER EXCHANGES AREN'T Huh

SPEND A LITTLE, JUST A LITTLE OF THOSE COMMISIONS, AND GET PROFESSIONAL HELP, NOW.

POLOX, MT. GOX and CRYPTSY have 4 things in common.

1) Cryptocurrency Exchanges in a new era of (un)regulation.
2) Increasing problems.
3) decreasing availablity
4) no public visibility. Remote "everything's ok" and "we're workin' on it, man (*smoke*)" messages.

Which brings me to number 5
5) (...smoke...)... where are they?... where is Poloniex ... Where's my stuff? ...

As a personal recipient to their weed-smoking-like caring attitude towards the largest Foldingcoin producer, time and time again, I'd advise you to get your stuff out, and wait until Mt. aPolo(x) gets a long track record of stability.

I really hope nobody ever fully experiences number 5 (...smoke... where's my stuff...?...) Huh

crackhawk

newbie

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some of miner have trouble with etehreum deposit, i think now time to move on bittrex

jmigdlc99

sr. member

Activity: 784

Merit: 282

Poloniex is down again at the time of this writing. So sad this is happening. I wonder where they spend all the trading fees they take from us.

#getoutofpoloniex

Hypocritus

member

Activity: 106

Merit: 14

They seem to be up right now, but you might have to try a few times.

Get your stuff out now.

Hypocritus

member

Activity: 106

Merit: 14

Quote from: Cart on August 02, 2017, 03:46:40 PM

Oh god, do you think they might go permanently offline? I still have a lot of coins on this exchange!!

Think no more "coins"

Think now "coffins".

If you get into Polo again, I recommend moving from there and not looking back. I have been "stupid" enough to go back again and again.

My recommendation is to get your coins out now and don't look back until Poloniex has demonstrated a long history of customer satisfaction. This is advice from the largest monthly FLDC producer, me.

I cannot write the way I have felt being at their mercy for days and days, until, by the grace of the god APolo, they address my problem.

Amevalentine

sr. member

Activity: 826

Merit: 250

Quote from: adhitthana on August 02, 2017, 06:41:05 PM

Site is up now

It still down when i checked just now.
Twitter status said it is Connectivity Issues
Since many people using polo and millions money deposit there
there is no reason polo got critical server problems, they should have team who able managing this kind, incredible

sinner

hero member

Activity: 615

Merit: 500

down again.. this is lookin bad.. how does polo still have so much volume?

adhitthana

legendary

Activity: 1190

Merit: 1000

Site seems busy, but I just did a withdrawal.

FriendlyAlliance

newbie

Activity: 28

Merit: 7

Quote from: STOPBEINGREEDY on August 02, 2017, 06:38:35 PM

Quote from: FriendlyAlliance on August 02, 2017, 06:34:50 PM

Quote from: Hypocritus on August 02, 2017, 06:17:39 PM

Quote from: STOPBEINGREEDY on August 02, 2017, 06:10:28 PM

Quote from: yonton on August 02, 2017, 06:06:06 PM

Power outage

I don't understand why polo can't at least post that on some media. So everyone knows.

You are right (beyond to-the-cubed power) to wonder.

Polo has a HUGE problem, and I am a personal witness to that.

https://bitcointalksearch.org/topic/warning-poloniex-wont-answer-largest-monthly-fldc-producerrecipient-2061605

BTM team hasn't had contact either to get their network issues flag status removed from Poloniex if I've understood correctly...

I think the "good scenario" is that they are just flooded with tickers that they haven't been through the stack to even read yours.

I know it's not a good thing at all, but on the other hand, can anyone even imagine how many support tickers they've accumulated during last few months? Himalayas.

Yes...you make a valid point...but even that is something they should be posting on all available media themselves.

I completely agree with you there.
Poloniex used to be very upfront with their issues, which was imo big reason why people loved it so much.

But isn't that how all small David's eventually evolve into Goliath's in business... Well, almost all.

It would be great to have a more "vulnerable" response from them for a change.
But again, I still give them the Himalayas pass. Can't imagine the stress.

Personally I'm not a fan of entertaining hostile opinions based on unknowns until proven otherwise.
Observing the comments on twitter I consider to be in proud minority Grin

Certainly an opportunity to diversify either way to many of us including myself.
I'll give the benefit of the doubt, but it doesn't mean one has to be fool at the same time.

Good luck to everyone!

Topic: Poloniex down (Read 2684 times)