Poloniex Verification issues - page 3.

BillRizer90

full member

Activity: 130

Merit: 110

Quote from: iqronik on May 27, 2018, 01:47:58 PM

Quote from: iqronik on May 27, 2018, 12:39:08 PM

Same shit here - verified in like 5 mins and still have this red frozen message ((
They sent an email your account has been verified but left it frozen, stupid as hell

Hehe, got account unfrozen and verified in 1 hour after submitting a ticket
(no reply to ticket, but account is ok now

)

Just wait a few hours after verifying, and if its still frozen - write a ticket to support

My account is okay aswell now.

iqronik

newbie

Activity: 17

Merit: 0

Quote from: iqronik on May 27, 2018, 12:39:08 PM

Same shit here - verified in like 5 mins and still have this red frozen message ((
They sent an email your account has been verified but left it frozen, stupid as hell

Hehe, got account unfrozen and verified in 1 hour after submitting a ticket
(no reply to ticket, but account is ok now

)

Just wait a few hours after verifying, and if its still frozen - write a ticket to support

andresnrg

newbie

Activity: 2

Merit: 0

I hope they fix this soon, there are a lot of users affected.
I need to withdraw asap

iqronik

newbie

Activity: 17

Merit: 0

Same shit here - verified in like 5 mins and still have this red frozen message ((
They sent an email your account has been verified but left it frozen, stupid as hell

andresnrg

newbie

Activity: 2

Merit: 0

Hello everyone.

I have the same problem , i have verified my account , it is verified at this moment but still frozen and cannot trade.
Ticket is raised for more than 4 hours but no response.
If anyone finds out anything please let us know .

ap1

newbie

Activity: 41

Merit: 0

Same here. Verified but still frozen, opened tickets and no response for hours as expected... Embarrassed

sheenaedago

member

Activity: 262

Merit: 10

Quote from: BillRizer90 on May 27, 2018, 05:37:55 AM

My verification went through aswell but my account is frozen too.

If I were into that circumstances, I will be disappointed with the exchange site's support administrators. Because they hamper the busy people's expectations to gain profit for purchasing coins for their trading plans. With regards to the frozen account, I think you need to wait until such time the support admins will attend your concerns.

Clavulanic

sr. member

Activity: 714

Merit: 250

Quote from: kabit9 on May 27, 2018, 01:39:39 AM

Today my Poloniex a/c was frozen telling me to complete verification. I have a good amount of BTC there. Tried the verification a few times but it doesn't go through... any tips?

I've also experienced that with yobit last year, but it has been verified after 7 to 8 hours of waiting. The tips that I can provide you is, you should wait and be patient, because there were times that your transaction is not that fast to confirm as expected due to miner issues. Probably there's a problem with their exchange site that's why those frozen verification occurs, so you better contract their support group for this issues and I am confident that you will be attended immediately.

tf315

member

Activity: 71

Merit: 10

Have had a ticket open for 150 days regarding their BS verification process with zero response. Had hopes the Circle acquisition might help but it hasn’t made any difference.

Real assholes for locking all these accounts on a Sunday over a holiday weekend.

BillRizer90

full member

Activity: 130

Merit: 110

My verification went through aswell but my account is frozen too.

European Central Bank

legendary

Activity: 1288

Merit: 1087

https://twitter.com/WhalePanda/status/1000639053279178753

looks like they're having the final cull of old accounts. considering their toxic attitude to 'legacy' accounts if i had one i would've closed it anyway.

i guess the frozen will have to wait until the backlog is cleared. poloniex have no excuse to freeze you after verifying, looks like they did it anyway.

but it also sounds like long verified accounts are getting frozen too. despite their big bucks poloniex aren't doing much about the welfare of their customers.

painmaker

member

Activity: 71

Merit: 10

This is insane! Also got my legacy-account locked. I had tried to get verified in the past but after a while the verification process was simply aborted without notice so i finally accepted my non-verified status as the way to go with polo.

Polo won't even let me place orders within their ecosystem effectively confiscating all i got there... strange policy, i would at least have expected to get a notification for such measures... Angry

Do they think there are not other exchanges now that they got adopted by circle?

update: The forced verification went through (profile-page says i'm verified) in minutes for me but sadly, the account remains frozen even afterwards.

update2: finally de-frozen after several hours Roll Eyes

ultimanz

newbie

Activity: 1

Merit: 0

Got the same thing. I verified but funds are frozen. Frustrating.

Lisander

member

Activity: 136

Merit: 11

My legacy account also frozen. Verification didn't help.

sheenshane

legendary

Activity: 2492

Merit: 1232

Don't put any amount of bitcoin or even tokens and altcoins in exchange that you will never have done yet the verifications it may causes a problem soon if you are going to withdraw your fund on that said exchange site.

OP, all you have to do is just wait or just contact there support team regarding that matter but it takes more time to wait.

Poloniex is one of the trusted exchange they have many clients to fix a daily problem I think you should wait.
But personally I tell you, I never used this site.

squallw

full member

Activity: 504

Merit: 122

My account just got FROZEN some minutes ago too with no reason Cry

I verified my account and it was very quick, took like 5 minutes to get verified, but my account still FROZEN.

I opened a ticket but many people said that they won't answer or took months to solve Cry

kabit9

full member

Activity: 853

Merit: 114

Today my Poloniex a/c was frozen telling me to complete verification. I have a good amount of BTC there. Tried the verification a few times but it doesn't go through... any tips?

Topic: Poloniex Verification issues - page 3. (Read 5799 times)