Hey all,
I've been very quiet the past few days about the recent downtime which has led to significant speculation. I'd like to discuss what happened now that the site is back up and running. I'd like to start by assuring you that your bitcoin balance is 100% safe and we have already cashed out every user who requested their balance thus far.
Roughly five days ago an intruder gained access to our hosts control panel through the use of SE and used the panel to connect internally. Unfortunately, some funds were lost as a result of the breach. Luckily, we noticed this early on before major damage could be done and were able to take down primedice quickly.
I have of course, without even a second thought, decided to swallow the loss and pay out all balances which I've been doing the past few days. It is indeed possible that passwords were compromised, however the passwords used on our site are all auto-generated so this is not a threat to any user. We've spent the past few days rebuilding several aspects of our site and have privately purchased more secure servers.
We've elected to start the site over fresh; you will be prompted upon loading the page to make a new account. Unfortunately you will not be able to log onto your older accounts. I can't apologize enough for the delay in getting the site back up, our developer was traveling these past few days and had difficulty getting everything done on time. Many of you will probably be disappointed that I decided to only share this information with a few users until service was restored, but please understand I did this to avoid causing unnecessary panic among our users and this community. I've always tried to be as transparent as possible with this community and if I've disappointed you in this regard I fully understand, and can assure you it won't happen again.
Balances and accounts were reset as a precautionary measure. If you are missing a balance I have a copy of all balances at time of shut-down. Many of you have already claimed your balances, and I've personally contacted users with significant balances. Please email
[email protected] if we haven't already gotten in touch and I'd be happy to sort that out for you, sorry for inconvenience.
We've begun development and design of Primedice 3 which should be ready in 1-2 months. If you choose to stick with us, I sincerely thank you for your support and promise we'll make it up to you within the next few months. I suppose we can begin this by doing a few promotions, stay tuned.
Stunna
EDIT: I'm aware that certain aspects of the site are not working such as the faucet, this will possibly not get fixed until friday when our server admin returns from vacation. Until then we will be giving away coins in a variety of ways to make up for it.
Other fixes that will be made soon:
-Typos on error messages
-SSL error for some users
-autobet/highroller not refreshing for all users.
