Here's a summary: I deposited 13 Bitcoin to prove to all the people telling me I'm faking it in the gambling section that I'm not. Okay, great. 6 confirmations later (mind you, I've checked the logs around 20 times in this time for withdrawals and tips and there is nothing) I contact the support. They message me in a few minutes saying someone did a withdrawal. I checked, and boom! It's magically there. Someone did a withdrawal.
Now, here's the strange part.
Brute force: Not possible, account gets locked out after a few incorrect passwords.
Malware: Nope, I was using an iPad and that only.
Bot: I never use bots, only manual betting.
Password: I used a secure password, that was not in any DB matching the username because the username I used on PRIMEDICE was 100% unique and never before used.
I hope PRIMEDICE can help.
Hey,
I cant know how you got your account compromised. Its not possible.
What i know is that your balance was cashed out by different IP which means that he probably had your login info. If you ran script it would be your ip since it would be done from your PC/ipad..
As i told you before there is no way that we can refund that.
Anybody can just use VPN and do a cashout then claim that he got his money stolen.
I am not saying you are trying to do that but many people will.
You need to keep your account secure there is rely not much we can do to protect you, other than suggesting not to use scripts, bots and fake software that will hack pd... Also set strong password, change it from time to time and always enable 2fA.
But even that wont protect you from malicious scripts since you run them on pc where you are already logged in.
I don't have a PC to use for scripts! I refuse to believe that you can't refund that because it was not my fault at all! I deposited believing that PRIMEDICE was a safe website to deposit on, I wouldn't trust anything else with 13 BTC. Never used a script in my life on PRIMEDICE, nor any software. My password was secure and not in any DB. Please man, that was all my money and I didn't even get it in my balance to something is wrong!