Topic: Problem with titan one coin redemption - page 3. (Read 10407 times)

Theres such a thing as a bitcoin blockchain that provides proof of transactions when you purchase something from somebody. Let's see your txid with a signed message from the address you paid from. Aswell, this is a perfect and prime example of why ESCROW should be used.

Edit to add: TitanBTC has many many loaded coins worth 10s of if not 100s of thousands of dollars in the hands of collectors. Their due diligence on something like this is a little more complex than you may think, theres a lot at stake if they make a mistake.

The coin in question had a redemption hold on it because of the double funding.  OP did indeed email us and we missed it until he emailed again.  We've communicated in the past with OP via email, but in this case he was concerned and posted here which is fine.  We all need to be vigilant when ti comes to Bitcoin related companies doing unexpected stuff.

I think Gerardo (drbitcoinve) may have lost access to his forum account in the course of the phishing exploits that were perpetrated, but if he's still around he can confirm that his coin was redeemed successfully and that we've resolved his issue.

So it seems the old chestnut about the louder someone is about something the more likely they embody it still stands firm.

I guess no one else will ever know what the story is here, not that it got any clearer at any point. Still glad I don't have a coin that requires a third party.

Hi All,

There's a scam accusation thread that I responded to, but just wanted to follow up here as well.

The coin in question has been redeemed for the rightful owner.  Pichotklasa is attempting a fishing scam and trying to claim ownership of a coin that he does not have possession of.

As a refresher, Titan Bitcoins were originally offered in 2 flavors:

1. Private key - in which the BTC private key was included underneath the hologram

2. 2-Factor-Authenticated - in which user's registered ownership on Titan's website and an additional ownership is required before redemption of the coin's BTC value

The coin in question was a 2FA coin.  We discontinued offering 2FA coins after a year or two, partly because it created an incentive for scammers like Pichotklasa to try to impersonate actual coin owners.

In this case, Pichotklasa went so far as to setup a fake telegram account to chat with the coin owner and attempt to mislead the coin owner, as well as emailing the owner directly and impersonating myself and fabricating additional Titan Mint employees.

Ultimately I was able to communicate with the actual owner and verify both their identity and that they currently owned the coin in question, and the value was redeemed as intended. 

We have humans in the loop for redeeming these 2FA coins and we are careful to ensure that BTC is never transferred to malicious bad actors like Pichotklasa.  Email is best for resolving any security questions.  [email protected].

Yeah at some point someone must have added a coin its definately not "wrong balance in the blockchain"

OP says his coin shows 2BTC loaded. If the accuser can show the same pub address with 2BTC loaded we can tell if it is the same coin or not.

Side topic: dont understand the point of 2fa physical coins.  Not only do you have to lay trust in the manufacturer and his/her handling of the keys but with the 2fa version you have to rely on them not disappearing/dying to ever sweep the coin.  Not a risk I would personally take with the 2fa version.  That being said sounds like no one has access to the required email that's needed here.  So the OP was not the original owner and he got scammed, then sold it to picotklasa and scammed that user therefore just passing on the scam?  Honestly I'm confused at what is going on

I can't say this is getting any clearer. All I can tell is that Titan isn't responding to anyone. I presume you transfer across the  2FA control by responding from the original emali address registered. Sounds messy and unsafe even with escrows and stuff.

I hope you used escrow for this.

What's the story behind this then? Was it sold to you with him guaranteeing to transfer the 2FA across? Do you think he's trying to redeem it? I don't see how that's possible without the coin in his hand.

You seem like an extremely, er, scam-focused member. You literally don't post about anything else.

Provide proof with pictures (username and current date required) so we can appropriately red tag this. OP could possibly be referring to another coin if he had bought more than one. Sale looks to have been private and not done publicly on this board.

The plot thickens..... 

Good luck. I tried to figure out if I could redeem a 2fa coin that was registered to someone else but never received any reply from them, not even when I private messaged them here a day after they were active.

Thank you! Yes you are right. Counterparty risk is very important when dealing with physical bitcoins. I have made several coins by myself in my own paper wallet addresses with zero issues, and had no problem when I redeemed the PRIVATE KEY versions of the Titan Bitcoin I had. The problem is with the 2FA version which relies on them to complete the redemption.

I will follow your advice about making noise in twitter. I have about 10K subscribers in my youtube channel so I will try that too.

Thanks in advance,

Gerardo

Hmm.

This is the type of thing that would give me nightmares and why I would never deal with a coin that required some form of third party good faith.

Perhaps making noise on Twitter and r/Bitcoin might get more possibility of a response from Titian than here, though you'll come across more actual experiences in this section.  

Also maybe ask here - https://www.cryptodechange.com as the Titan guy says he was working with them so perhaps they'll have the right contact details.

Sorry to hear that bro. Did you try PM thru his profile here? https://bitcointalksearch.org/user/titanbtc-112605

I see you also sent an email...did you fill out the form here>> https://www.titanbtc.com/contact/

Hello members

I have been a collector of Physical Bitcoins since 2014. I have already redeemed several Titan BTC coins. However I am having issues with a SILVER TITAN BTC 2013. Saddly, I have sent several emails to [email protected] but have not received any reply.

When I provide all the requireds fields in the redemption page, it shows an error message saying the data is invalid. I already peeled the security hologram and have the 2FA key, the coin id and I am the original buyer/owner of the coin so it is registered and associated to my email and name.

The coin in reference has a wrong balance in the blockchain, since it is a 1 BTC coin and the correspondent addresss shows a balance of 2BTC.

I think there are other titan btc owners that have faced similar problems/issues with their coins. Since The regular contact channels are not working, Im trying this forum to try to contact the Titan BTC CEO or someone who is able to help me to fix this issue.

I would appreciate all the info and insight you provide.

Sincerely,

Gerardo Mogollon
DrBitcoinVE