Problem with UMISOO hosting - page 3.

sjc1490

hero member

Activity: 546

Merit: 500

Quote from: superbull on March 23, 2015, 05:13:15 PM

Bitmain had to take the blame, they introduced UMISOO to their customers, they included UMISOO in the order forms. Bitmain has the liability to tell us who exactly fucking UMISOO is and what is going on there.

I did reach out to Bitmain and they advised they would check and they did get back with me, but the answer she got from them was a vague as what I did.

Janet Zhao via bitmaintech.com

11:17 AM (4 hours ago)

to me, Bitmain
Dear Joey,

Just got a reply from umisoo, they will do their best to make miners working again and send out the compensation credit asap.

Please wait for their notice patiently, they are following up.

Feel free to contact me with any concern.

I have emailed back to get clarification on the "they will do their best to make miners working again". I have worked in DC's and down for 5+ days you would had to suffer a catastrophic failure off some sorts just short of a meteor striking the place and leaving a big ole crater. I have also emailed Umisoo again advising if they don't foresee being up in the next day or so just send me my miners. Anyone who hasn't contacted start emailing them at [email protected] they do still answer at least.

superbull

member

Activity: 96

Merit: 10

Bitmain had to take the blame, they introduced UMISOO to their customers, they included UMISOO in the order forms. Bitmain has the liability to tell us who exactly fucking UMISOO is and what is going on there.

sjc1490

hero member

Activity: 546

Merit: 500

If we can't get a straight answer in the next day or so we need to start email campaign as the Chinese Govt. does frown on scammers:

Shenzhen Bureau of Trade & Industry
Address: 3/F, Block C, Civic Center
Tel.: (86 755) 8210 7117, 82107434
Fax: (86 755) 8200 1360
Website: http://www.szbti.gov.cn
[email protected]

sjc1490

hero member

Activity: 546

Merit: 500

Mine have been down now for 5 days, you can still log in but you have to use the Umisoo log in the Bitmain no longer works.

SFMiner

member

Activity: 170

Merit: 10

This looks bad for all my S4s that have been down for 3 days now.

Looking for a response from Umisoo to determine what the issue is. Their service has been pretty solid up until now, so hopefully they're able to get things back online soon.

eightcylinders

sr. member

Activity: 434

Merit: 254

I received the same BS response from Umisoo. Still nothing, still down. Still cannot even access their web site beyond the login page. Looks very bad.

Also, before this week long outtage, Umisoo was losing hashrate for my hosted S4 miners all throughout March:

https://www.dropbox.com/s/q4yg6kqowwgv459/2015-03-20%2015_20_59-AntPool.png?dl=0
https://www.dropbox.com/s/vhsqbqoyjzxb6g9/2015-03-20%2015_31_18-GHash.IO%20-%20Bitcoin%20mining%20pool%20umisoo5.png?dl=0
https://www.dropbox.com/s/hh7321b8u8yk9c6/2015-03-20%2015_30_36-GHash.IO%20-%20Bitcoin%20mining%20pool%20umisoo2.png?dl=0
https://www.dropbox.com/s/vxhday4tos7zj0m/2015-03-20%2015_29_51-GHash.IO%20-%20Bitcoin%20mining%20pool%20umisoo4.png?dl=0
https://www.dropbox.com/s/bwmj5fd99i66nhp/2015-03-20%2015_25_53-GHash.IO%20-%20Bitcoin%20mining%20pool%20umisoo3.png?dl=0
https://www.dropbox.com/s/3klorsx1gbysijw/2015-03-20%2015_24_27-GHash.IO%20-%20Bitcoin%20mining%20pool%20umisoo1.png?dl=0

I think Umisoo might be going the way of Friedcat. Hopefully they will at least pack and send the miners back to us.

sjc1490

hero member

Activity: 546

Merit: 500

Quote from: superbull on March 21, 2015, 10:36:14 PM

48 hours still got nothing, except this shit. Likely something is happening...

QUOTE

Hello, I'm really sorry! Summer to come, need to re-deploy mines to facilitate mining machine of heat, which can increase the life of the mining machine operators and improve strength. We also carry out mining machine maintenance cleaning. In the end, we will give you appropriate compensation, I hope you can understand.

UNQUOTE

I got the same BS email.

superbull

member

Activity: 96

Merit: 10

Would that be Roasted Cat part 2? Someone hijacking something?
Satoshi Nakamoto you don't know you have created a devil.

Tamerz

full member

Activity: 148

Merit: 102

Still nothing. Makes me think something is very wrong. They should at least have an ETA if they have a clue what is going on.

superbull

member

Activity: 96

Merit: 10

48 hours still got nothing, except this shit. Likely something is happening...

QUOTE

Hello, I'm really sorry! Summer to come, need to re-deploy mines to facilitate mining machine of heat, which can increase the life of the mining machine operators and improve strength. We also carry out mining machine maintenance cleaning. In the end, we will give you appropriate compensation, I hope you can understand.

UNQUOTE

sjc1490

hero member

Activity: 546

Merit: 500

Over 48 now, I emailed them and they said they were going to compensate.

superbull

member

Activity: 96

Merit: 10

28 hours now, I hope they are not packing up and ready to run. This is the longest outage I've ever seen since the day I joined last Dec
Leased some hashrate @ 0.0099 from WH to continue my mining.

sjc1490

hero member

Activity: 546

Merit: 500

Quote from: superbull on March 20, 2015, 07:30:12 PM

All my rigs went offline since 04:00 UTC yesterday, anyone has same issue?

Yes, over 24 hours now. Notice on their page advises a temporary blackout. They obviously have a different idea of the meaning of temporary.

superbull

member

Activity: 96

Merit: 10

All my rigs went offline since 04:00 UTC yesterday, anyone has same issue?

Topic: Problem with UMISOO hosting - page 3. (Read 3007 times)