It's really very stressful to play gambling that depend on luck but there's nothing you can do to change that result, in a few days it's possible that people get luckier and manage to hit a big multiplier, but even when the person when this person hits a large multiplier, when looking at the statistic, you will see that he had many losses and few victories, but as this person was lucky enough to hit a large multiplier, then this person is in profit, for example if in your case with these statistics you had hit a big multiplier
you wouldn't be irritated with these statistics, you would be celebrating at that moment, so if you keep playing solts that are things that depend on luck, you shouldn't be complaining with these numbers and you shouldn't look at the game as a source of income or profit, because you can already see that the chances of hitting a big multiplier are very small, out of 370 games you only had 38 hits, so it's a very small number of hits and a big sign for you not to see the game as something profitable because it's not profitable, if you had continued to play you would not have changed this losing trend
It appears theres a bit of a misunderstanding about the concept of "provably fair." The phrase doesn't necessarily imply you're guaranteed a win, it refers to the transparency of the gambling process. Each roll, deal, or spin you're making is demonstrably random and not manipulated by the house.
Certainly, the odds in most casino games favor the house - its called the house edge. This is how casinos make money. It's not a secret or an evil scheme; it's the business model. For players, the fun comes from the chance, however small, of beating the odds.
Please note that gambling should be viewed primarily as a form of entertainment, not a reliable source of income. Winning is a bonus, and losing is the norm. Always play responsibly, betting only what you can afford to lose. Gambling, when viewed this way, can be an enjoyable activity without leading to the frustration you've expressed.