Hi,
I am currently in Poland, but I live in Lithuania and I am Lithuanian. I asked representatives of 500.casino to join discussion, as they have an identical license, have paid me over $400k in winnings, and operate one of the most popular crypto casinos. Their opinion is important to me and I think to others. Because you, as representatives of an identical business, can comment on their refusal to pay out my winnings and its legitimacy more objectively.
And one more thing: why did they allow me to register, deposit 2k usdt, withdraw 10k usdt, then deposit another ~4.5k usdt (in several transfers, not at the same time) and after winning 65k usdt refuse to pay out winnings.
It's unfair.
https://replay.nolimitcity.com/show/kukobabuzedudanogoseyonerohenodidi - my winnings are legal and included in the No limits city game "The Crypt" top winnings
P.s Their Instagram page was still active yesterday evening. And today it has already been deleted.Looks like they are doing an "exit scam"
I will register domain puntscam.com and put all this information there to protect at least a few people from these scammers
FOR PUNT OWNER (I still know you will read it)
I agree to settle for at least part of the winnings. A MAX win player may only win once during his entire career. It would be unfair to take such a win away.
From the TOS, only NetEnt Casino Games are unavailable to Lithuanian users, so they are still able to enjoy the other games on 500. No such restriction applies to
No Limits City as well.
Are there any countries you cannot deliver to?
Our current delivery offering is limited to the countries within the EU, to Canada and to Japan. Unfortunately, we can not deliver to any other country than listed.
While having a license is definitely a positive step, the casino (PUNT) is still able to exercise decisions at its own discretion, such as your case. Unfortunately, only the
official PUNT account user or a representative is able to shed light on this matter since they are fully aware of this.
On 500, as long as one's account is properly verified, has no bad records, not from a restricted country, and the wins are legit, he/ she is entitled to the full winnings.
EDIT: Were you aware of this when checking out their
TOS?JURISDICTIONS. Persons located in or reside in Australia, Belarus, Cote D’Ivoire (Ivory Coast), Cuba, Curacao, Czech Republic, Democratic Republic of Congo, France, Iran, Iraq, Liberia, Lithuania, Netherlands, North Korea, Portugal, Serbia, Slovakia, Spain, Sudan, Syria, United Kingdom, United States or Zimbabwe (the "Prohibited Jurisdictions") are not permitted make use of the Service.
As this was already present, technically every user has agreed to the above clause the moment he/ she signs up for an account:
Punt reserves the right to update or modify this Agreement or any part thereof at any time or otherwise change the Service without notice and you will be bound by such amended Agreement upon posting.
Ultimately, the ball is in the casino's court on whether it is willing to honor the last payout before restricting further access, or simply denying it altogether.