I’m not sure about this but probably the catch is the potential donation for those who will be helped by this service or some purchasable materials that gives more detailed approach to solving the addiction problem.
Donations aren't a bad thing, I do think that if we want this kind of charity to keep serving more people and help more people recover from their gambling addiction, I do think that donations shouldn't be a thing that we should be too penny pinching about because that's the only way they can keep their service going and it's not like most of them are subsidized or helped by the government. To be fair to the donators though, it's important that any charity should have a transparent auditing of all the donations that goes through their organization so people will be more encouraged in donating to whatever cause they're trying to act upon.I hope that I will NOT use this someday but it’s really nice to have this kind of service available on gambling board of the forum since I’m almost become like this on my previous gambling activity. 
I'll hope with you too that me and you won't have to use this to solve our gambling addiction but I think it's not a good thing for us to say that it's not for us, these kinds of organization are the kind that looks like you don't need but when you need them the most, you'll be looking for them. Kindd of like paper clips or any other small negligible stuff in your office or home, you see it everyday but you won't see one when you finally need them. 
