Topic: Rate the Exchange based on your Experience (Read 195 times)

Bittrex has a fast duration of the KYC process because I did that a long time ago and the KYC process finished in less than 2 days. But I do not know about their KYC services or support system right now as I do not have a problem. That was the same as Binance because I was already doing KYC with Binance, Bittrex, and Poloniex from a long time ago before those markets became bigger. I do not know about KuCoin because I am still at the basic members and need to upgrade to increase the withdrawal limits, which I do not need right now. I also have a HitBTC account, but I do not verify myself because I do not trade too often.

Binance will be my first choice. It has the best support system. Also if you want to do KYC at Binance exchange, It will take only 5 minutes.
Kucoin live chat support system is also very fast. A few days ago I tried to talk with support and my experience was very smooth. Kucoin is one of my favorite exchanges at all.

I am also using Bithumb, The live chat system is fine. They are very active. Not yet did KYC at Bithumb, So I have no idea how long it takes to complete KYC. But my experience with Bithumb is good.

Nothing beats Binance and Kucoin, they only list coins with good potential in the market, the support is great, Binance has everything you are looking for an exchange, these two deserve to be the leaders in the exchange industry, I have no problem trading on Kucoin, since trading there three years ago until, I can rate these two exchange with 5 star ratng and no one will and can argue.

I have been using binance for quite some time and they are the best exchange by far. Although you may face some issues in binance and could not access it, in case of high volatility but in general they have a lot of benefits and also you will never face any issue for liquidity.

i have little experience with Binance and they support system is very smart and cool, including Bithumb is another good exchange to with fast support

Im using Poloniex for a long time already and problems with it.
Also Kraken nice for me.
I' using HitBTC - i like everything here, except fees. Also no issues now or in past.

yes, im also Binance customer, but no trust to it from my side. Its like a bomb with timer, but you have no idea when it will ring the bell.

I have used binance, huobi global, bittrex and all of them are good exchanges. I have not experienced any issues with deposit and withdrawal yet.
Their liquidity is also good and most buy and sell orders get completed within seconds.
Decentralized exchanges are obviously better but the problem is most of them are not compatible with multchains.
Also their fee is high because they don't deduct from tokens.

I've used many exchanges.

- I used yobit (bad support and it was not easy to do trade)

- I used poloniex, it was very easy to make a trade, but when I contacted the support they took time to solve my problem

- I used bittrex, it was easy to use to trade, his support took time to respond and then they started to freeze people's accounts for being from restricted countries and I gave up using bittrex

- I used binance, and it is easy to use, but I must say that the last time I contacted them they took some time to solve my problem. but i like binance and so i still use binance

- use exchanges like: bilaxy.com; bitmart; crex24; digifinex; gate.io and hotbit.io

I specialize in margin trading and have tried many derivatives exchanges. Most of all, I like the interface of BitMEX, although KYC was introduced there, but trading there is also comfortable, intuitive and fast. Moreover, now they have corrected all the shortcomings of trading that were there before, namely, constant delays in placing or canceling an order when there is active trading or the inability to log into your account at rush hour, when there is a massive sale or purchases on the market.

But the most inconvenient in terms of margin trading seemed to me Binance. It is simply impossible to trade on a weak computer, everything lags rigidly, pages open with a long delay, the interface is overloaded, inconveniences with the division of accounts into spot and margin. Until you complete all these actions with borrowed money, it will take forever. Plus, Binance has inherited all those drawbacks from BitMEX. for which they used to be famous. Everything glances on binance during strong volatility, it is extremely problematic to place or cancel an order.

I don't have much complain and need to talk to support most of the time since most of the transactions that I did with different exchanges were satisfying to me. Well, I guess just like the rest, it's about Binance but talking about the platform itself.

We're all sharing the same thought of how good they are. Maybe some others have complains how slow and delay the process in some cases due to the number of customers that are being served but to me, never experienced anything bad.

1. Binance will be at number one based on liquidity and improved interface, I still have an old account on Binance and they haven't really asked me for any KYC so far. But yes for new users they are asking for KYC. They have really evolved their platform very nicely because I remember at once their platform was quite glitchy and used to stuck in times of great volatility. Only good thing is very good liquidity therefore almost zero slippage.

2. Kucoin: if you looking for a No KYC wallet then it's really the best in the market. If you are shifting from Binance you might not see a lot of changes, especially if you use their mobile app and desktop advanced version. Their app, however, is slightly glitchy and futures trading on the platform is still not that great and not that liquid too but as an exchange overall, they are exceptional. They have all good coins and but not a lot of them have good liquidity. Moreover, if you have a larger capital you can easily spot some bots tickling around some low-volume coins. Not sure if they are by Kucoin or some user bots. Even the trading bot feature that they offer is pretty good. Got a good profit from it once but cannot rate its consistency as I have traded only in bots once. For low capital which means less than 5-10k$ it's a good choice.

Relying on the experiences of others alone will lead to a lot of wrong analyzes if we take a lot of things into account, and these things will only happen by asking specific questions and waiting for specific answers.
All I can say is that Kucoin tries to imitate Binance in everything, from UI to everything, the only difference is the trading volume.

i have a bad experience with Kucoin but that doesnt make them bad.

I used Bitfinex 3-4 years ago when I highly actively was involved with crypto transfers. They did not have the $10k worth crypto deposit requirement in order to able to deposit/withdraw fiat at that time. Their live chat support worked extremely well. Trading volume was as high as binance and also kraken if I'm not mistaken has a similar trading volume. I remember people selling/buying Bitfinex accounts that were created before the 10k deposit requirement announcement. Bitfinex is still a solid exchange and I never heard or experienced anything negative about them.

And RightBTC. I did use it in 2017 due to a coin I had was tradable only there. My account is still active but I receive notifications that somehow someone gets access to it and changes my password. I restore my pass and this happens after 6-7 months again. Their security sucks.

Personal experiences in centralized exchange.

In terms of support, of course we have experienced it where the problem occurs in the exchanges that we use in trading, even I almost use the exchange to trade on something different but this is also with a good rating that I have experienced so far.

In contacting support I think the best thing is there is a livechat where we can interact there and can find trouble spots that can be resolved that is much better than having to send a support email.

I have experienced this there contacting support from Kucoin he replied 4 days later then his reply was very long and for me bad.

But the fastest KYC process is on Binance instantly.

Yes as most people here say binance is great but I have some good experience with Huobi too so far. They have quick deposit and withdrawal and high liquidity too.
I have not got any issue that needs me to contact their support so I have no experience with their customer support service.

I have installed Binance App on my smartphone and i dont experience any problems that you had mentioned.The thing i do like is on the notifications in regards with prices and those current updates
which is i do much prefer on reading up.For futures, then i dont really touch up this area ever no matter what platform is offering it.

When it comes to quick response then you are right that verifying KYC documents is just a breeze compared to other platforms which do really takes a while.

For responsiveness then Kucoin is on next on this one based on experience.For support then i dont really find to be that fast but not really a serious issue to me.

I want to talk about Binance
I highly doubt that KYC is what you are looking for but can say that Binance almost instantly verifies your KYC documents.
Never ever leave your funds without stop loss on Binance Futures Trading because sometimes their platform has some problems and you are unable to trade!
Always check fees and analyze the risks before becoming a liquidity provider.
BUSD doesn't offer you any advantage over USDT (at the moment at least).
Keeping of BNB offers you stacking, low trading fees and other benefits.
Binance sometimes has "network errors" when you use their application on your smartphone.

Regarding the KYC process Binance, Bittrex and KuCoin were fast to me. I hadn't used their support system but based on a few reviews from the forum the support system for these exchanges quite slow. It would vary depending on the volume of customer support. I believe you wouldn't satisfy with the exchange support of a centralized exchange. Because by comparing support volume they don't have enough representatives IMO. But seems Binance struggling to increase its support speed (noticed from Binance founder's tweet), but not yet improved.

In my experience, Kucoin has the best Customer Support. For every problem I faced, I contacted their Live Chat and got my problem solved within an hour. For FTX, I got help within a few hours. On the other hand, Binance has the worst support. It's hard to get serial in their live chat. The ticket system is also late. They take 1-3 days to response.

For KYC, my Binance account got verified instantly. Kucoin account took 72 hours.

based from my experience, customer support of binance and kucoin are fast. as you said, considering they have large number of customers on their trading platforms, they are still prompt in resolving your issues. i believe, this is why a lot of traders are staying on these exchanges because they really take care of their clients, whether you are a small or big trader.
but haven't experienced the kyc process on both as i don't have to submit KYC because I am staying their first level which for me is more than enough with my daily limit.