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Topic: Received more cryptocurrencies than I should (Read 504 times)

sr. member
Activity: 910
Merit: 284
August 04, 2019, 10:33:21 AM
#25
Hello, I received cryptocurrencies that do not belongs me.

First of all, I send a transaction to an exchange wallet, but it didn´t come, than I wrote on support and it takes around 10 days to solve it. But I received 10 times more than the original amount was. Since I passed KYC on this exchange I do not have many options what can I do, only report that case and return money.? But could I claim some % for kind behavior, or not? What should I do? If I do not report it, it is a criminal activity?

Just asking, I really do not know what is the best thing what I can do now.



If that happens to other community for sure majority of them they will keep silent, which is nothing's happen just a normal things.
But of course, once the conscience take action on you you won't be comfortable and don't have peace of mind due to what happens. So, return it  and inform the support team of the exchange, but I am pretty sure they won't give any % for your kind behavior, except for the words would say to you which is " Thank you for the honesty " something like that only nothing else. 
Seems like OP already said that he returned all the extra money to the corresponding exchange.So nothing here to discuss here anymore but I appreciate the honesty as well.
sr. member
Activity: 777
Merit: 251
Hello, I received cryptocurrencies that do not belongs me.

First of all, I send a transaction to an exchange wallet, but it didn´t come, than I wrote on support and it takes around 10 days to solve it. But I received 10 times more than the original amount was. Since I passed KYC on this exchange I do not have many options what can I do, only report that case and return money.? But could I claim some % for kind behavior, or not? What should I do? If I do not report it, it is a criminal activity?

Just asking, I really do not know what is the best thing what I can do now.



If that happens to other community for sure majority of them they will keep silent, which is nothing's happen just a normal things.
But of course, once the conscience take action on you you won't be comfortable and don't have peace of mind due to what happens. So, return it  and inform the support team of the exchange, but I am pretty sure they won't give any % for your kind behavior, except for the words would say to you which is " Thank you for the honesty " something like that only nothing else. 
member
Activity: 153
Merit: 23
Hello, I received cryptocurrencies that do not belongs me.

First of all, I send a transaction to an exchange wallet, but it didn´t come, than I wrote on support and it takes around 10 days to solve it. But I received 10 times more than the original amount was. Since I passed KYC on this exchange I do not have many options what can I do, only report that case and return money.? But could I claim some % for kind behavior, or not? What should I do? If I do not report it, it is a criminal activity?

Just asking, I really do not know what is the best thing what I can do now.
Yes you should report the case even if you dont give your KYC.
Its better to be honest with this type of situation because 1) karma and 2) if something were to negatively happen with your account you want to make sure the exchange trusts you.
member
Activity: 98
Merit: 49
Will update if I get back my funds.

So, I received my funds back. The exchange took a 15 USD fee for the recovery of funds, which I think is fair. My holding has already taken a hit of close to 40% because of the massive fall in XLM prices from USD 0.13 to USD 0.08. But it feels good to have my amount back. Thanks a lot to the WazirX team which refunded me the XLM's back.
sr. member
Activity: 966
Merit: 254
I returned all the money since they finally found out the issue. But they want to send more.. because again, they do quick decisions and can´t calculate.

Now I am thinking about telling it to the world, what happened, since they made a lot of mistakes and a bug bounty that should motivate me was 120 USD.

Before I do something, I need your help:
I am legit to tell about that? I am afraid of being prosecuted (I returned the money when they realize that, but not before they asked... concealment is a criminal activity.. but from the day of deposit to return took only 3 days..)
I tried to withdraw the money (crypto) but if I do not that, then I will not have any evidence that I can manage funds that doesn´t belong me.


I think it would be huge news, posted in every crypto portal because the sum of money was around $k200-300


member
Activity: 224
Merit: 62
I just tried to withdraw and no problem, almost instantly, 1/3 of the coins are now in my hardware wallet. Can´t withdraw more because there is a daily limit  Grin.
Now they should definetely recognize it, or?

You should not withdraw it. You are stealing another users funds, think about that. Would you like that done to you? Inform the exchange, give the funds back if you have any balls. I hope you become the people you stole from if you do keep it. (I know you did not steal it, it was put in your account, but you are stealing it now)
Read the thread carefully,exchange knows that they gave more money which is for the incovenience caused to the user.

So its not stealing the money its the extra reward for the extra patience.

oh, sorry missed that, yah use the money brother! they fucked up I guess (I never see that)
I wish my exchange poloniex gave me some extra for holding my coins for 6 months, they gave me fuck all.

I would get off that exchange tho in the future, that is a really really bad sign. Any exchange where you cannot hold your own coins. AVOID!
member
Activity: 546
Merit: 32
I just tried to withdraw and no problem, almost instantly, 1/3 of the coins are now in my hardware wallet. Can´t withdraw more because there is a daily limit  Grin.
Now they should definetely recognize it, or?

You should not withdraw it. You are stealing another users funds, think about that. Would you like that done to you? Inform the exchange, give the funds back if you have any balls. I hope you become the people you stole from if you do keep it. (I know you did not steal it, it was put in your account, but you are stealing it now)
Read the thread carefully,exchange knows that they gave more money which is for the incovenience caused to the user.

So its not stealing the money its the extra reward for the extra patience.
member
Activity: 224
Merit: 62
I just tried to withdraw and no problem, almost instantly, 1/3 of the coins are now in my hardware wallet. Can´t withdraw more because there is a daily limit  Grin.
Now they should definetely recognize it, or?

You should not withdraw it. You are stealing another users funds, think about that. Would you like that done to you? Inform the exchange, give the funds back if you have any balls. I hope you become the people you stole from if you do keep it. (I know you did not steal it, it was put in your account, but you are stealing it now)
member
Activity: 546
Merit: 32
I just tried to withdraw and no problem, almost instantly, 1/3 of the coins are now in my hardware wallet. Can´t withdraw more because there is a daily limit  Grin.
Now they should definetely recognize it, or?
How much funds remaining on your wallet? Try to withdraw all the funds and yes they recognize the withdrawal as well.
sr. member
Activity: 966
Merit: 254
I just tried to withdraw and no problem, almost instantly, 1/3 of the coins are now in my hardware wallet. Can´t withdraw more because there is a daily limit  Grin.
Now they should definetely recognize it, or?
member
Activity: 546
Merit: 32

My suspicion is that it is a scam, and they credited your account with too much because they are hoping that you will deposit more.

Different point of view but there are possibilities for this as well,so OP try to withdraw all your money from that exchange and let us know what is the situation.

If you can able to withdraw they are legit or they are trying for more scam attempts.
legendary
Activity: 4466
Merit: 3391
I still don't know if I should return the money, it is lot of money, could change my life, but live in the depression that one day they will find out what really happened.  Roll Eyes
I know that they told that everything is okay and I can use these funds, but is this person from the support is really responsible for company´s money?


I would withdraw your money immediately if you can!

The exchange has demonstrated a lack of trustworthiness three times. The first time was when they didn't credit your account. The second time was when they credited your account incorrectly. The third time is when they told you that you can keep the money.

My suspicion is that it is a scam, and they credited your account with too much because they are hoping that you will deposit more.

legendary
Activity: 2590
Merit: 2156
Welcome to the SaltySpitoon, how Tough are ya?
Thank you guys for your very valuable responds. Maybe I am spamming, but I have to tell someone and get feedback.
I still don't know if I should return the money, it is lot of money, could change my life, but live in the depression that one day they will find out what really happened.  Roll Eyes
I know that they told that everything is okay and I can use these funds, but is this person from the support is really responsible for company´s money?

You can continue to attempt to return it if you'd like, at the end of the day its up to you. If its going to keep you awake at night, you can try harder to return it. Their customer service is an agent for the company, they have authority granted by the company to act on its behalf. If the agent gave you bad advice, the company can fire the customer service rep, but I can't imagine they can get mad at you considering you made a good faith effort to return the money and fix their mistake.

But again, at the end of the day, if its morally bothering you, continue on with your attempt to fix it. Thousands of BTC aren't worth your peace of mind. If its a large sum, consult a lawyer if you are worried about legal repercussions and not moral ones.
sr. member
Activity: 966
Merit: 254
Thank you guys for your very valuable responds. Maybe I am spamming, but I have to tell someone and get feedback.
I still don't know if I should return the money, it is lot of money, could change my life, but live in the depression that one day they will find out what really happened.  Roll Eyes
I know that they told that everything is okay and I can use these funds, but is this person from the support is really responsible for company´s money?
jr. member
Activity: 85
Merit: 5
Today, I received a message from the support, that they apologize for the delay and if the sum is correct... I wrote them, that they should check it once again, if the crypto belongs me and I am free to use it.
The answer:



Summarize, they have to check it atleast 3 times. It takes 11 days from the day what I sent to receive it.. I am completely out of energy to handle with the support that is completely incompetent.



So now it is clear that they have knowingly gave you this amount of cryptocurrency and you are free to use it, so now i think this topic is closed.
legendary
Activity: 2590
Merit: 2156
Welcome to the SaltySpitoon, how Tough are ya?
Today, I received a message from the support, that they apologize for the delay and if the sum is correct... I wrote them, that they should check it once again, if the crypto belongs me and I am free to use it.
The answer:



Summarize, they have to check it atleast 3 times. It takes 11 days from the day what I sent to receive it.. I am completely out of energy to handle with the support that is completely incompetent.


That is why they gave you compensation of ten times of your money so enjoy it.

If you still feel that its not your money then send it to the exchange back or to charity which might be used for helpful things.

Agreed, you did the morally right thing in attempting to return the money. If they decide they don't want it back, you have no further obligation to return it.

incredibly relevant: http://www.youtube.com/watch?v=qzmnUf36wzA&t=0m15s
member
Activity: 546
Merit: 32
Today, I received a message from the support, that they apologize for the delay and if the sum is correct... I wrote them, that they should check it once again, if the crypto belongs me and I am free to use it.
The answer:



Summarize, they have to check it atleast 3 times. It takes 11 days from the day what I sent to receive it.. I am completely out of energy to handle with the support that is completely incompetent.


That is why they gave you compensation of ten times of your money so enjoy it.

If you still feel that its not your money then send it to the exchange back or to charity which might be used for helpful things.
sr. member
Activity: 966
Merit: 254
Today, I received a message from the support, that they apologize for the delay and if the sum is correct... I wrote them, that they should check it once again, if the crypto belongs me and I am free to use it.
The answer:



Summarize, they have to check it atleast 3 times. It takes 11 days from the day what I sent to receive it.. I am completely out of energy to handle with the support that is completely incompetent.

member
Activity: 98
Merit: 49
I have committed a similar mistake while making my XLM transfer from wallet to exchange. I entered the Wallet address correctly but the Memo ID was wrong. The last digit was supposed to be 4 but somehow I entered 1. On some basic research I found that for Stellar Network, the exchange has a single wallet address but different Memo ID for different customers. So my XLM fund which is quite substantial is currently lying with someone else using the same exchange. I contacted the exchange and they have assured me that they will "attempt" a manual recovery in 6 weeks. Will update if I get back my funds. But coming to the main story, I think it would be highly unfair to the person who committed that mistake. You are not legally bounded to return the amount but we all have our consciousness to answer to at the end of the day. You never know the situation that person is in or the amount of effort he has put in to earn the money. You can enjoy life with the money you have received but it will never bring you fulfilment the way you would get if you return him the money.

You never know. He might give you something out of gratitude along with his blessings. And that will definitely last longer that the extra money you have received.
full member
Activity: 708
Merit: 103
Empowering crypto w/ sustainable energy
And what about to keep it on the exchange? If you do not nothing, than they will have access to the funds cause you do not have private keys. You didn´t steal anything until they have access to it, right?
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