Hey rentberry, would it be possible if you answered my question?
I can't verify my private key for token sale. My BTC was deposited from an exchange. The "Token Purchase Agreement" was not working and still not working on Cryptonomous so I thought Berry distribution would be handled from my Cryptonomous account. I found your Token Sales PDF later about needing the private keys.
What can be done?
Thanks.
Greetings bitliu,
We would advise to contact Cryptonomos support (
[email protected]) in this regards.
Thanks. I've done this and it appears Cryptonomos has a different Token verification policy than your team. After emailing Cryptonomos, they will allow us to use a ETH or BTC withdrawal address of our choice with no private key verification. Please correct your Terms of Token Sale by removing all mention of "verifying private key." This process has been confusing and worrisome for potential investors like myself.
https://rentberry.cryptonomos.com/downloads/Rentberry_Terms_of_Token_Sale.pdfPersonally I think this just proves my point further, we shouldn't be dealing with some little known 3rd party for investing into this company. I'm still waiting to hear back from somebody as to why they are asking for KYC information long after receiving investment funds...it makes one very uncomfortable sharing such personal information with a 3rd party who really has no need or justification for asking for stuff like this, maybe I'm still missing something here but sure feels "off" to me.
Here is my guess. They used a copy and paste token sale form and never bothered removing that KYC and private key parts. All of that makes sense if they're not using a 3rd party. But since they are, none of that info should be required. I'm trying to get clarification if that's the case.
Ya I've got an inquiry out to RentBerry myself, but please do let us know of anything you find out.
I've now got these Cryptonomos support staff asking me to supply screenshots of my fricken information! How on earth are we supposed to trust this crap if they are THAT unprotective of our private information, scary as hell with what harm can be done these days with the information required in these KYCs! Am I crazy, or is this nuts?!
Oh boy, more replies from Cryptonomos, I gotta say if this is legit and RentBerry had some reasoning for choosing to let these guys middle man their ICO...seems an offly big mistake, not liking their replies at all and not liking the apparent mishandling of people's private information! Like are we really to trust giving and 3rd party like this information such as required in a KYC.
Can anyone say for sure if this is even legal that they notify you of this requirement, that a KYC needs to be completed with a 3rd party entity....2 weeks AFTER they have taken possession of investment funds?! Is it safe and sane for a company entrusted with such information to allow their staff to ask people for screenshots of private information, such that is required in a KYC?!
Can anyone state any sane reason why these KYCs would not be handled directly with the company we are investing in? Trying hard to understand this as man this seems crazy as shit to me, and I've invested now in many an ICO!
EDIT: WTF.....ok this is getting really scary, what the hell is going on here RentBerry?! This damn company doesn't even have an address on their site, NOTHING that shows them to be a real company....and you have them collecting funds and PRIVATE INFORMATION from your customers?! An apparent Russian company nonetheless, the country that produces the most hacks, attacks and crooked online shit in the world, and has no legal responsibility in the countries most of your investors are coming from...are you fucking kidding me. This is so insane!!!
Please for the love of God, someone from RentBerry respond here....I would also like to know how I can get my investment back as I am NOT giving these guys shit!
Dear IMJim,
We understand your frustration in regards to the process of passing KYC.
KYC cannot be handled directly by Rentberry as we don't have recourses for global identity verification. Please, be informed that we are using Onfido to verify participants, it's leading identity verification provider. Also, all the personal information is not being stored by Cryptonomos during the KYC, it's being only checked by Onfido to verify the identity.
If you have any questions or additional comments on this issue, please don't hesitate to contact us by email to
[email protected]First, I have contacted support in regards to my concerns...they have not gotten back to me....so here I am taking my concerns public.
Now you're saying ANOTHER party is involved, so one entity....a VERY questionable company in Russia is taking this information and giving to another entity....DUDE there is a HUGE security issue here and an extreme trust issue. You did read that Cryptonomos has requested a fricken screenshot of this information from me right?! Now you're saying THEY don't get it, well they are sure making efforts to get it my man.
Why in the hell if this other "legitimate" company is processing these KYCs, are they not directly dealing with the investors. Do you not see an enormous problem with security here....again this silly ass company you guys have put in the middle of this is requesting information you are saying they should NOT be getting!!!
And again, no mention from you as to why after 2 weeks of holding my funds are they just now "requiring" this?! There is NOTHING on their site that disclaimed this information, this cannot be legal....to hold a persons funds for two weeks, that could have been invested elsewhere....and THEN to say this is required before you can invest....like hah, you have been holding MY money for 2 weeks!!!!
Again, I would like to know how to back out of this and get my investment back....I am NOT giving this company any of my information and they should not be in the middle of this collecting it, they have ZERO provable legitimacy and I'm sorry...Russia?! No address, nothing on their site to give them any credibility at all....this is insane.
I have requested from them to return my ETH, they replied with "you already purchased tokens"....holy cow after 6 Emails going back and forth, what a stupid ass question and reply to me asking for return of my funds....like our entire conversation was around the fact that I did already invest 2 weeks ago!!
You guys have made a serious error involving these clowns and I am sure at this point that it is of very high risk to deal with these guys, I'm not doing it and feel sorry for anyone that will.
Please tell me how to process the return of my ETH.