I think those forum members desperate enough through difficult situations in domestic life would possibly be tempted along with the sock-puppets and paid shills. I can understand the reasons why some would like to join this campaign and to a degree sympathise with them.
If the complaints against 1xbit drop to near zero and they openly try to clear backlogs of complaints they would be heading in the right direction but for a long time that has not been the case.
It's better to have a campaign and you have a good reputation here a two-month-long campaign cost is enough to settle at least 2 or 3 cases they have a long way because of too many scams accusations but if they are going to go with this one by one and settle those with small amounts they are on the way to regain the trust of the community, but they should end up zero complaints, they never know if one of the complaints will backfire and the authorities close their platform.