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Topic: [REsolved] 1xBit.com suspended account without a reason - No replies - 4.3 BTC - page 3. (Read 5482 times)

member
Activity: 143
Merit: 40
H4ns, Lauda, sorry for it but we should spend some more time for investigating this issue to respond objectively. I'll reply daily here.

Thanks for replying (after 15 days). I hope you can bring light into the darkness.
newbie
Activity: 57
Merit: 0
I just spoke with the owner on skype and informed him of this situation. Hes supposed to get back with me in a few hours. From my understanding hes not support, he has agents hired for that job.

Hes looking into the situation and ill have him post here with a response. Not sure how quickly he will respond but ill stay on him.

Thanks for informing us.

H4ns, Lauda, sorry for it but we should spend some more time for investigating this issue to respond objectively. I'll reply daily here.
legendary
Activity: 2674
Merit: 2965
Terminated.
I just spoke with the owner on skype and informed him of this situation. Hes supposed to get back with me in a few hours. From my understanding hes not support, he has agents hired for that job.
This makes my rating even more justified since it was properly written. Either they are refusing to return this money for whatever reason or they have an extremely incompetent support staff that needs to be fired ASAP.
member
Activity: 143
Merit: 40
Thank you for your support. Still no answers from security department on my e-mails.
legendary
Activity: 3766
Merit: 4554
Contact @yahoo62278 on telegram for marketing
I just spoke with the owner on skype and informed him of this situation. Hes supposed to get back with me in a few hours. From my understanding hes not support, he has agents hired for that job.

Hes looking into the situation and ill have him post here with a response. Not sure how quickly he will respond but ill stay on him.
member
Activity: 143
Merit: 40
Another useless chat session: http://i.imgur.com/2shhrD1.png

Those chats don't lead to anything but wasting time.
member
Activity: 143
Merit: 40
Just visited the chat to see if there is some new development in that case. Here is the chat history: http://i.imgur.com/6SLSiJb.png

So I sent an e-mail to support. Here is what they answered: http://i.imgur.com/41xGzoO.png

It reminds me a bit of "The Twelve Tasks Of Asterix" where Asterix & Obelix have to get the Permit A38: https://youtu.be/GI5kwSap9Ug?t=1m59s
legendary
Activity: 2254
Merit: 1043
I have red flagged him but he hasnt been online since the 25th Jan.
member
Activity: 143
Merit: 40
It is all newbie accounts making all the scam accusations. Where did they all come from? It is possible that this came from only one group of people who do nothing but to discredit a service here in the forum.

Actually not worth to respond to it but as this accusations against newbies in the 1xbit.com thread came up again and again I would like to let you know that I'm a well-established member at wettforum.info, the biggest German-speaking betting forum in the web, since 2011. My alias is "Lonnie Earl". I edited the signature to prove that it's me:

http://i.imgur.com/x3XqcPZ.png

https://www.wettforum.info/forum/bookie-section/buchmachertests/4587167-1xbit-feedback-thread/page5#post4606583

I never got a ban or any other kind of a penalty there. You can ask Flo, the founder and chief admin, if you want to: https://www.wettforum.info/member/3-flo

The reason why I registered at bitcointalk was that a wettforum member advised us to stick to BCT if we have problems with 1xbit: https://www.wettforum.info/forum/bookie-section/buchmachertests/4587167-1xbit-feedback-thread/page3#post4588733

I never had been in touch with the whole Bitcoin issue before betting. I only bought my first Bitcoins to get ready for betting at 1xbit and other Bitcoin bookies. So this is my first experience with Bitcoin. I got those problems with 1xbit and therefore I registered at BCT.

That's all. No troll. No campaign. No conspiracy.
legendary
Activity: 2674
Merit: 2965
Terminated.
Here is the upload: http://i.imgur.com/79BRMaV.png

/ here's a better one with date and time of reply: http://i.imgur.com/UUT4yGe.png
That will do. I have contacted another DT member to review this case. I think this is ripe for a negative rating, but please be patient for a while longer. Hopefully this will be resolved.

Thanks.
member
Activity: 143
Merit: 40
Could you please post answers to the decoy mails? I will also ping more DT members to check this out.

Here is the upload: http://i.imgur.com/79BRMaV.png

/ here's a better one with date and time of reply: http://i.imgur.com/UUT4yGe.png
member
Activity: 143
Merit: 40
They asked me for my account number (stupid answer btw as I told them that I'm not a customer yet).

I am not at my desktop PC right now so I can not provide you with a screenshot. I will make an upload later.
legendary
Activity: 2674
Merit: 2965
Terminated.
Of course I am sure. I only got answers from the Support but not from Security. Support is not able to do anything in this case and Security is ignoring me since Jan 22 whilst they're answering my decoy e-mails.

So feel free to rate them. I appreciate any support in this case.
Could you please post answers to the decoy mails? I will also ping more DT members to check this out.
member
Activity: 143
Merit: 40
Of course I am sure. I only got answers from the Support but not from Security. Support is not able to do anything in this case and Security is ignoring me since Jan 22 whilst they're answering my decoy e-mails.

So feel free to rate them. I appreciate any support in this case.
legendary
Activity: 2674
Merit: 2965
Terminated.
So exactly how long has it been since you've messaged them? You messaged them right away on 'January 21st'? Are you 100% certain that they have not given you any answers? If this is the case, then it might be time for me to leave a negative rating to them.
member
Activity: 70
Merit: 10
This whole thing in this forum with people using signature campaigns is disgusting.
Basically people get paid to spam nonsense.

Say something dumb, then answer 4 times in an attempt to explain it...
legendary
Activity: 1190
Merit: 1002
I still don't understand what you are talking about. Maybe it is because I'm not a native English speaker, so I have to excuse for that.

The theory that I have been hacked is so weird that I ask myself if you try to throw some smoke grenades to distract attention from the hard facts.

Given that you are part of 1xbit's signature campaign doesn't even strengthen your credibility.

Look up backdoor trojan, remote admin virus, ratloader, coinstealer, they are all remote control viruses that control your computer while you use it, everything you see, do and type is available to them.

If you downloaded any new coins wallets they are probably the culprits as many have been infected in the past few months !

Smoke grenades my ass seems like you know how to speak English considering your Arguments.....

I think Mr.Belligerent is replying which is not relevant to the topic of the OP , OP is telling about the account getting suspended after he won 3 btc bet on sports and what you are telling about hacking virus stealing account details.

First understand for what reason OP has opened this thread, OP is telling of 1xbit suspended his account without giving any reason after he won 3 btc bet, His accusation is that even after giving all details , and sending PM they are not replying him.
member
Activity: 143
Merit: 40
it's up to 1xbit.com team to explain, regardless of the reason, I think they should've already presented their case - regardless of it being bonus abuse, abnormal ip activity

Good that you mention that because I have forgotten to mention it by myself in the opening post:

- bonus abuse: I didn't take the bonus. I do never take a bonus at any sportsbook. At 1xbit I cancelled it right after the registration and it was successfully removed from my account.

- abnormal ip activity: I did not use a VPN/VPS/Proxy or something else to hide my IP at any time. I always used my own real IP from Deutsche Telekom.
newbie
Activity: 57
Merit: 0
if it's about being hacked then support and security team should have explained it, Also OP account seems to have the same balance -well, until the account was closed-

it's up to 1xbit.com team to explain, regardless of the reason, I think they should've already presented their case - regardless of it being bonus abuse, abnormal ip activity, abuse of games vulnerability etc etc... -- Not making any argument is very bad for the public image IMO.
legendary
Activity: 1218
Merit: 1001
I still don't understand what you are talking about. Maybe it is because I'm not a native English speaker, so I have to excuse for that.

The theory that I have been hacked is so weird that I ask myself if you try to throw some smoke grenades to distract attention from the hard facts.

Given that you are part of 1xbit's signature campaign doesn't even strengthen your credibility.

Look up backdoor trojan, remote admin virus, ratloader, coinstealer, they are all remote control viruses that control your computer while you use it, everything you see, do and type is available to them.

If you downloaded any new coins wallets they are probably the culprits as many have been infected in the past few months !

Smoke grenades my ass seems like you know how to speak English considering your Arguments.....
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