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Topic: [RESOLVED] Another Dwolla-> BTC-E transfer failure on BitInstant - page 2. (Read 4857 times)

newbie
Activity: 1
Merit: 0
Having the same problem with Dwolla.  Sending you a PM now.

Thanks.

No problem, post your Order ID here.

Same exact issue too. Sent customer support email. Awaiting reply! Thanks for your help..
order ID: 205e7bbe-97c4-4476-b466-625b6f6babf6
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
I had the same problem yesterday, 12/01/12.  Emailed [email protected], but haven't heard back.   Any tips on how to resolve?

Quote ID    31e6846a-9bd5-41fe-9bf7-8af4c40c1af9
Event ID    7c5893a0-0de3-40ce-94c0-a47b10e827f2

Yup, I am processing it now and closing the ticket. If support responds, just let them know it was resolved.
newbie
Activity: 1
Merit: 0
I had the same problem yesterday, 12/01/12.  Emailed [email protected], but haven't heard back.   Any tips on how to resolve?

Quote ID    31e6846a-9bd5-41fe-9bf7-8af4c40c1af9
Event ID    7c5893a0-0de3-40ce-94c0-a47b10e827f2

Update 12/3/12 - All fixed - thanks!
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
Update on the Issue:

We've noticed that 1 out of every 30 orders or so are failing and we've been struggling to figure out why, based on our code everything seems fine.

This morning, we have found a bug in Dwolla's code. I'm happy to say that Dwolla's devs are working on it right now as we just got off a chat with them about it:

Quote
On Tue, Nov 27, 2012 at 9:55 PM, REDACTED wrote:

So - like I said. I'll get back to you ASAP. Worst case - tomorrow AM around 10am EST.

Thanks,

--
REDACTED
Lead Developer
Dwolla Corporation
newbie
Activity: 29
Merit: 0
Having the same problem.

I just sent you a PM, I'll come back and edit this post when it's resolved.

Order ID:
0e12d796-7936-4098-8f3f-df2012e9dfbf

Thanks a bunch.

Processed, no need to send the PM!

-Charlie

Two minute turn around time! Thanks again, and good luck getting the bug fixed!
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
Having the same problem.

I just sent you a PM, I'll come back and edit this post when it's resolved.

Order ID:
0e12d796-7936-4098-8f3f-df2012e9dfbf

Thanks a bunch.

Processed, no need to send the PM!

-Charlie
newbie
Activity: 29
Merit: 0
Having the same problem.

I just sent you a PM, I'll come back and edit this post when it's resolved. Thank you for the help!

Order ID:
0e12d796-7936-4098-8f3f-df2012e9dfbf

Thanks a bunch.
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
Having the same problem with Dwolla.  Sending you a PM now.

Thanks.

No problem, post your Order ID here.


Hey I am having the same problem today with the dwolla verification as everyone else is having just wondering if you can help me fix my problem Cheesy
Heres my info

Order ID    a92b443b-f7ec-4bc9-8e0b-d4e6884c7771
Quote ID    7bd7ffbc-d670-47a6-b9c6-c8af05000246
Event ID    7e0e8da5-c772-4ddb-90af-caa1fb598e8f

Thanks again

Hey, I just checked and looks like Rachel took care of this.

Thanks
newbie
Activity: 2
Merit: 0
Having the same problem with Dwolla.  Sending you a PM now.

Thanks.

No problem, post your Order ID here.


Hey I am having the same problem today with the dwolla verification as everyone else is having just wondering if you can help me fix my problem Cheesy
Heres my info

Order ID    a92b443b-f7ec-4bc9-8e0b-d4e6884c7771
Quote ID    7bd7ffbc-d670-47a6-b9c6-c8af05000246
Event ID    7e0e8da5-c772-4ddb-90af-caa1fb598e8f

Thanks again
newbie
Activity: 7
Merit: 0
Having the same problem with Dwolla.  Sending you a PM now.

Thanks.

No problem, post your Order ID here.

Fixed it quickly!  Thank you.
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
Having the same problem with Dwolla.  Sending you a PM now.

Thanks.

No problem, post your Order ID here.
newbie
Activity: 7
Merit: 0
...Actually, it wont let me send you a PM. 

Sigh...
newbie
Activity: 7
Merit: 0
Having the same problem with Dwolla.  Sending you a PM now.

Thanks.
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
I am having the exact same problem with dwolla verification failed but cannot pm you right now. Is there anything you can do?

Yup, responded and processed.

The inherit issue will be fixed this weekend hopefully, problem should not happen anymore

-Charlie
legendary
Activity: 2506
Merit: 1010
I am having the exact same problem with dwolla verification failed but cannot pm you right now. Is there anything you can do?

Now that you have your "1 post" you can send a PM.  Try again.
newbie
Activity: 3
Merit: 0
I am having the exact same problem with dwolla verification failed but cannot pm you right now. Is there anything you can do?
newbie
Activity: 2
Merit: 0
fixed. got my bitcoins. thanks
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
happened to me too. This needs to be fixed.  Angry

Ya, it sucks I know

Every time Dwolla changes their API, statement page, or even 1 pixel on their website it causes the orders to fail because they dont tell us about it.

We actually contributed to Dwolla's API because when we built this, we had to use Paypal's docs since their API's are so similar but Dwolla's docs suck.

Good news is, we're switching over to Dwolla's SCI since they (finally) gave us permission to use it

ANY ISSUES- PM me RIGHT AWAY and I will personally resolve it

Charlie
newbie
Activity: 2
Merit: 0
happened to me too. This needs to be fixed.  Angry
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
Hi. I just created a transaction with BitInstant. Specifically Dwolla to BitInstant and am seeing the same message. It eventually failed. Currently awaiting response from [email protected]. Is there anything I can do in the meantime?

Hey,

It will be taken care of in the morning, sorry for the issue

You can also PM me your order info, Ill be awake for a few more hours

-Charlie
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