I haven't thoroughly read other reviews so I apologize if I am giving any suggestions that have already been mentioned. The following review is paid, but my honest feedback -
User experience: The interface of the site is extremely professional, neatly organized, and designed with functionality in mind. I am not having to hunt for information and details about the service is clearly laid out and easy to access. There are no issues with responsiveness with the website. All buttons are functional and lead to correct pages and I see no issues with the front end of the site. FAQ section lays out in detail all corners of the transaction and gives clear instructions on how to initiate a transaction while also mentioning more nuanced details including confirmation number requirements, minimum/maximum deposits and withdrawals, as well as offering reassurance by laying out security features systematically built in site including a letter of guarantee.
Functionality: I elected to choose the instant withdrawal with no delay. Bitcoins sent to the deposit address were promptly confirmed within seconds and once the coins were confirmed, the outgoing transaction was registered almost immediately and coins were sent to the withdrawal address within seconds. The total time, including Bitcoin transaction confirmation took approximately 7-8 minutes so the site was quickly responsive and the service was fast. The bitcoin output was different than the input and I received different coins so the coins were adequately mixed.
Overall thoughts: Very promising mixer and I would give it a shot. Max output is only around one BTC but nonetheless as the service grows I imagine the cap transaction will increase. This was mentioned before but with combined miner fees and service fees, the service is a bit pricey for a newly established mixer. Nonetheless, you do get what you pay for.
A few suggestions I have for you as well as some grammar corrections for the site to give more professional look.
One suggestion is that the Letter of Guarantee does not clearly outline how to restore the session if you exit out of the tab after initiating a coin mixing session. I would recommend putting clearer instructions on how to restore a session and adding a tab or link stating "Restore Session" on the home page with directions on how to do so. A simple mechanism of inputting the order ID and getting back to the session I think would be efficient in case someone exits out of the tab.
Another minor suggestion I have is once a mix is initiated, having a "?" symbol beside the "status" of the transaction indicating that one confirmation is needed to verify the transaction. I understand that your FAQ section has it listed out, but nonetheless it's easy to miss so I'd recommend making it clear that one confirmation is needed right there on the page. Here's a screenshot of where you might think about adding it -
A few grammar errors I noticed on your FAQ's as well as some phrases that can be reworded. I think there are entire sections that needed to be looked at to sound more professional but nonetheless I still went ahead and included the grammar corrections so that you have an idea on how you can improve. Your layout is top notch but I would recommend implementing some of the changes I have posted below because incorrect grammar on crypto businesses, for me, tend to make them less trustworthy; Corrections are put in parenthesis -
When there are KYC (Know Your Customer) procedures, anonymity ends. Unfortunately, almost all exchanges require users to verify their identity for security and anti money (anti-money) laundering purposes. This means, (get rid of comma) that your exchange address is directly connected to all your personal information. Tracing incoming transactions back, (get rid of comma) can lead to your wallets, holdings, other accounts and transactions.
Instead (of) sending (a) specific amount of crypto to (a) destination address, you send them to us. Our service „mixes” ("mixes") all the transactions between users, making funds impossible to trace and connect with (the) original owner. In the end, your destination address will receive (the) transaction from one or more addresses, (get rid of comma) that (which) can’t be related with any of your wallets or exchange accounts.
Our mixer (mixer's) main mission is to protect anonymity of cryptocurrencies users . You can be sure that no logs or any other personal information are (is) stored in our databases longer, (get rid of comma) than the time needed to fully process mixing transactions. 24 hours after successful mixing, all logs are automatically and permanently deleted from our databases. (24 hours upon successful completion of the mixing transaction, all logs are automatically and permanently deleted from our databases.)
Unlike some mixers, (add comma after "mixers) we don’t even track our transactions (transaction) statistics which could lead to deanonymization (de-anonymization.)
One of the main doubts when using cryptocurrency mixers regularly, is the possibility of receiving coins, (get rid of comma) that were previously yours, (get rid of comma) and „have your fingerprints” ("have your fingerprints") on them. To avoid situations like that (this) we designed a mechanism which provides untraceability by fully eliminating risk of getting previously owned coins.
While MyCryptoCode associates your inputs together, we use one way hash function bcrypt, industry standard for hashing passwords, to store the connection. Once a new order is created, we compare (the) provided MyCryptoCode against all stored hashes to determine which inputs can be used. What this means, is (This means) that we can only determine the connection knowing the MyCryptoCode in the first place. (I'd recommend rewording this last sentence because it necessarily clear)
For technical reasons we had to use reasonably low cost parameter for bcrypt function, (get rid of comma, add period then capitalized "it") it is still very unlikely someone would be able to brute force enough of the associated codes to make any connections in sensible time with current technology.
The minimum mixing fee starts at 0.5% and ends at 5%. Irregular fee (fees) makes it harder to correlate (the) coins your receive with coins you input. The fee also allows us our service to operate and pays the fee for getting fresh coins.
Please also note that like with any other on-chain transaction, miners fee is also subtracted. This is a flat fee of 0.25 mBTC per each destination address, which we will periodically update the fee to roughly reflect actual miners' fees.
Please check our max deposit amount beforehand as we not always hold enough coins for bigger mixes. If you do not trust us you can always split your order into multiple smaller mixes, (get rid of comma, add period and capitalize "Remember") remember to use your MyCryptoCode to avoid getting the same coins back!
If you have already sent coins your order will be executed normally, (get rid of comma, add period and capitalize "You") you can also get back on the page by using the order id from your Letter of Guarantee. Your mixing page is valid for up to 24 hours.
"How long does the deposit address stays actual (stay active)?