I would like to send a word of warning to people, last night I purchased a Tricoin M10 pack, I opted to pay with Darkcoin, with CoinPayments.
After the transaction confirmed "942366396aa4b4324c1657e92fac4ebfe0c1676aca61837026050e6b0fb7fd07" the order wouldn't leave my cart at LTC Gear, it just stayed there.
I also had other things to purchase, this time with Bitcoin, so I removed the Tricoin M10 pack from my cart and carried on purchasing some LTC Asics with BTC.
Those transactions went through fine.
After everything had confirmed, I noticed my original Tricoin M10 pack wasn't on my account, even though I had paid for it with CoinPayments.
I emailed LTC Gear with the CoinPayments payment ID, asking where my order had gone, this was the response I got:
Hi,
Excuse me, but it did not seem that you bought any. Your both orders were placed on shares.
Best Regards,
Chris
So right now, I'm in Limbo. I have paid for a Tricoin M10 pack however there is no acknowledgement from LTC Gear that the order took place.
I asked CoinPayments for the details and I got this as follows:
Transaction ID: 942366396aa4b4324c1657e92fac4ebfe0c1676aca61837026050e6b0fb7fd07
Payment Address: XpmhdLPT124JaLMMk1bsmnCoe2C9qtPqKm (addr_4104)
Transaction Status: Complete
Amount Expected: 600.47300500 DRK
Amount Received: 600.47300500 DRK with 5 confirms
Time Created: October 13, 2014 10:29:06am
Time Expires: October 13, 2014 12:29:06pm
Time Completed: October 13, 2014 11:16:19am
I also asked CoinPayments for the actual LTCGear order number, because right now LTCGear have no record of this order.
I'm a little worried to be honest, I'll keep you informed.
Keep us posted. did you get a comfirmation email from ltcgear when you placed the order?
I did for the LTC ASIC shares I purchased with BTC directly from the site, for the Tricoin M10 pack I elected to pay with CoinPayments and I got the following:
Hello,
Thank you for using CoinPayments.net! To complete your checkout, send 600.47300500 DRK to XpmhdLPT124JaLMMk1bsmnCoe2C9qtPqKm within 2 hours (make sure you leave enough time to get 5 confirms before the time limit!).
Note: Some of the Qt-based wallets only let you enter 6 digits past the decimal point; if the last 2 digits of your total aren't 00 you will need to round up to the 6th decimal place.
You can view the status of this payment or leave feedback for the seller for the next 30 days at https://gocps.net/14yfeqqrcqyl03p2ru7x35aw4c/
If you were logged in to your account, you will also be able to view the status at https://gocps.net/2tszannv22ckc19bri6e2zwzuj/
For your reference your transaction ID is 942366396aa4b4324c1657e92fac4ebfe0c1676aca61837026050e6b0fb7fd07.
Thank you,
CoinPayments.net
Support is available at: https://coinpay.freshdesk.com
No order confirmation from LTCGear however.
I asked CoinPayments for the LTCGear order number, however they said the following:
Hi,
We do not collect that data, only our transactions using the coins. That info is all you should need to prove your order, or at least proof of payment. Don't see why they can't just give you a refund if you have all the info needed?
Ticket: https://coinpay.freshdesk.com/helpdesk/tickets/709
- Thomas A. Anderson
- CoinPayments Support TeamI've sent all this info to Chris @ LTCGear, he should have control of the DRK address I used so if I've missed out on the TriCoin M10 pack because of some disconnect during the checkout process, then at least he could honour that order or provide me a refund.
I'll keep you guys fully posted.