Topic: REVOLUT - SCAM - STAY AWAY - THEY WANT TO STEAL YOUR MONEY AND DOCUMENTS! (Read 657 times)

Literally same thing happened to me. 4 months in customer support chat until the closed my account and I can't do anything about it anymore. STAY AWAY!

While they do nice changes here and there, I'd prefer them improve first their AI that closes now and then accounts for unclear reasons and also improve the way they offer support to their customers.
Also I don't really understand why you advertise them in a "Revolut is scam" topic (of course, OP was exaggerating, still the topic name remains...)

Revolut has announced a reduction to zero of the amount of commissions for users of the application from the US on transactions with digital currencies in the amount of up to $ 200,000 per month..
Previously, this threshold was $200.

Zero commissions are also set:

for withdrawals from ATMs in the amount of up to $1200 monthly;
for the first ten international money transfers;
for opening up to five accounts for children.

source: https://www.prnewswire.com/news-releases/revolut-increases-its-fair-usage-caps-offering-us-consumers-financial-freedom-301403333.html

Revolut raised $800 million in the framework of the next investment round, which was led by SoftBank (through Vision Fund 2) and Tiger Global Management. As a result of the transaction, the capitalization of the online bank was estimated at $33 billion, which made it the most valuable fintech company in the UK and the second by market value in Europe. https://news.sky.com/story/revolut-becomes-24bn-tech-giant-as-digital-bank-strikes-softbank-and-tiger-deal-12356172

British finance minister Rishi Sunak writes about this on twitter:

What a sad ordeal you went through 

They way they handled things and then even blocked you on twitter for just inquiring about the progress of the investigations on your account is clearly unprofessional and shady. Many of these scammers hide behind the KYC/Account investigation line.

I had never heard of this service probably because it's unpopular. However, am a little curious, What made you opt for it amongst other much more established trustworthy services available?

I was using Revolut from autumn 2018. From October 2019 I have a Metal plan (Premium user). I used my Metal card for several payments in the the store and small cash withdrawals (less than 300 euro), and my Revolut account for several SEPA transfers within EU (under 200 euros). I also used Revolut trading platform for stocks trading.
In January 2020 I have received a 7000 USD transfer from the US company who owed me this money. When I have tried to withdraw this amount I have received a push-notification in Revolut app saying that my account is temporally limited for some security review and I need to provide some additional information to Revolut. An access to account was blocked. The only option I had was to contact Revolut support team via their in-app chat. After four hours of waiting one of the team member contacted me asking to verify my identity. Then they asked me questions about my source of funds and the nature of the recent transfer. I have provided all the necessary information including pdf-documents required. The communication process was very slow and lasted for the whole day long. I was told that Revolut needs to check my account and when this check is completed they will notify me.
No time frames, no specification of the reason for this blocking, no access to funds and to trading platform! They just blocked my account with the balance of about 10 000 USD. It happened at the beginning of February.
I wrote them again several times via their support chat several times but received no answer. The chat does not connect me to any live agent. No reaction, no response, total ignoring.
I have found them on Twitter. After sending a message asking about my issue I received a templated reply saying practically nothing new: account is under review and they can’t give me any other information. After that they just blocked me on Twitter so I can’t write them anymore.
After 2 months of waiting I have sent them an official email complaint and in 3 days received the same standard reply with no specific information about time frame and reasons.
It seems like they just don’t care about their clients, no matter if you are premium or standard user. No phone numbers to call. No respect. It's unacceptable!
After 10 weeks of silence I have sent another official email complaint to UK Financial Ombudsman Service and is now waiting for their reply.
Keep this information in mind and be careful with Revolut. They can do whatever they want whenever they want with your money, and you might have many problems getting them back. If you are a Revolut client try to find other alternative before they block you with no prior notification.

Checkout this reddit postreddit.com/r/Bitcoin/comments/9rkm68/psa_do_not_use_revolut_if_youre_dealing_with/

1) I made purchases with Ebay and Apple.

2) Yes, my phone is "always on vpn" and used the same USA IP for the 2 weeks the account was open.

3) I am a EU citizen.


Oh, as a 11 Year member with Entropay how I dearly miss them. Please come back Entropay.

Next time don't transact with random inactive traders. Problem solved, don't blame Revolut for govt./big bank policies.

I've written to them, but they haven't been online ever since, they rarely buy on Localbitcoins.

If the user that you've dealt with is honest, they will send you the money to another bank. Talk to them.

That's what they tell the laymen. The reality is much much different. 

Localbitcoins has only one user name and the real name.

In Hungary, a financial service provider or bank may only have a public authority order for client money (Police, Public Prosecutor's Office, Administrative Authority, Tax Office)
They cannot reach out to customers' money by themselves!

If they comply with KYC, AML and other laws touching fiat they can do whatever they are required to do. People seem to forget that Revolut works like a bank, and sending back money without notice is known practice. If you deal with something that someone with power doesn't like, then they can't do anything about it. There were many cases of both exchanges and banks doing this or something similar to this.

---

How exactly do you not have any contact information on localbitcoin?

Original Source: Localbitcoins Buyers (No Contact Info)

It is excluded that Relovut Limited can transfer customer deposits freely without the customer's consent.

You did something that you weren't allowed to. Contact the original source.

Here's the end of the story, I lost 1050 EUR.

OP is an idiot.

Stop doing shady shit and you won't be frozen. Read the terms and conditions when you use services @which your money is not your money but an IOU.

Do you have any proof I haven't experience using revolut but I heard that this is only works if you are actually living on EU if you are not living in EU or if they detect that you are not living in EU your account can be blocked. This is just what I heard for some user who still using revolut for marketing in BHW.

Another thing is this one https://www.trustpilot.com/review/www.revolut.com shows more green reviews compared red reviews.
However, there are many user's too are telling that their account are blocked including this one
https://www.reddit.com/r/Revolut/comments/arpjdf/blocked_account_and_money_without_reason_revolut/

You should contact the support first before treating them a scam if what is the real reason behind.

I just registered here on the forum to let everyone know that they are TOTAL SCUMBAG SCAMMERS.

I was using them for 2 weeks and made normal purchases with apple and 2 other places then locked me out of my account, I lost $400 USD that I deposited and here is their response.

"I can see your account has temporarily been locked. I promise that we’ll do our best to get this fixed as soon as possible. This is just a security review whereby we simply need to check a few things about your account. It’s worth mentioning that we cannot provide you with a specific time frame when we’ll finalize the review, but rest assured that we’ll do our best to finish this as quickly as we can. Thanks for bearing with us! "

And it has been 3 weeks and they just hold my money and no information or update! They should be jailed! I am considering making a YoutTube video to bring awareness to everyone.

The suspension took place 10 days ago, did not ask for any documents, did not explain the reason for the suspension.