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Topic: REVOLUT - SCAM - STAY AWAY - THEY WANT TO STEAL YOUR MONEY AND DOCUMENTS! - page 3. (Read 657 times)

legendary
Activity: 2842
Merit: 3518
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Revolut is not a scam. Perhaps you would be wise to do the most basic due diligence with any service you intend to send money to: background research on Revolut is very easy.

They're a so-called neo bank based in the UK (meaning they don't require a full banking licence but are recognised and regulated by the British because of cooperation with an existing licenced bank, or in Revolut's case, with GPS), and is already in the process of getting a banking licence in the EU.

In fact, if you're dealing with a service that is anywhere close to being legitimate, you bet your ass you'll be expected to provide documentation for verification. Neo banks are actually known to be more transparent with their clients - there's no private account manager to help you forge docs or hide activities.

Also, ID verification in Europe is commonly outsourced to third parties - I didn't run into any problems with auto verification, just like on any other service I currently use - besides, what's wrong with Slavic representatives?

Disclaimer: I'm a Revolut user and I'm not saying they're top dogs or whatever.
sr. member
Activity: 462
Merit: 254
I researched a bit and a legit company seems to be registrant of the webpage.
https://www.whois.com/whois/revolut.com
I looked into their faq and they warn their customers to deposit money before ID process, because they would do it on their own risk.
https://www.revolut.com/de/faq#how-can-i-verify-my-debit-card
They need ID verification because of Kyc regulations.
But nevertheless should they provide a proper ID verification procedure.
Try to contact them again and ask them to help you through ID verification.If nothing helps, contact them through their social channels.
jr. member
Activity: 63
Merit: 4
Location: Leningrad
I don't think they are a scam at all.
They are a reputable company which has had a high growth in the last few years.
Before opening an account at revolut you should have read their FAQ.
Like in every similar service, they are forced to verify their customers.
newbie
Activity: 8
Merit: 0
So I registered for Revolut yesterday. It was cool at first, I topped up my account with 10 GBP, it went smooth.
But guess what? They allowed me to top-up my account and after I deposited they basically started demanding for all kind of documents.
You want to activate your cards - verification first
You want to send a bank transfer - verification first
You want to breath air - verification first
Need to mention their verification system is a brutal crap, I spend 1 hours trying to take a good photo of my passport and a selfie, promptly did it and verification failed.
Contacted the support and the slavic girl said:
"Hi there, my name is Oleksandra (Sure they are based in the UK). I'll look right into your query!
I will refer you to the appropiate team who is better suited to  help you. Please be patient as they get back to you as soon as possible. Have a nice day"
SAY WHAT??? I WASN'T GIVE A CHANCE TO REPLY TO THAT AGENT AT ALL!
I manually scanned my passport (very high resolution) and took a selfie with my camera, uploaded my documents, and another "british girl"  Aleksandra is demanding selfie with my passport now (they did not mention about sefie with my passport in the verification process).
I told her that I believe this company and all the hidden procedures to be a scam, and I awnt them to cancel the topup (I believe I have the right to cancel in 14 days beingin the EU).
She stopped responding to me. Quite obviously they are scammers!
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