Topic: ROCKETPOT.IO REFUSING TO PAY OUT in full 170k+ In winnings 16/170k+ paid so far - page 2. (Read 511 times)

It's really sad to see they haven't paid the 6k they told you to request. If Monday comes and goes and you still see no pay send me a message and remind me to tag them for you. (looks like jawhead has already tagged them)

You should also consider opening a flag against them to warn possible future depositors.

Done. Thanks for this, much appreciated.
As for the flag based on current communication I’ll be waiting till Monday. If Monday is just much of the same and further delays I will flagging, as well as writing formal complaints on multiple casino review websites such as askgamblers, casinoguru etc…

In other words, you should edit and add more information in the OP such as;

1 - their Ann thread - https://bitcointalksearch.org/topic/new-rocketpotio-2500-games-10-cashback-5178376

2 - Their profile (in this case, their account profile on this forum) - https://bitcointalksearch.org/user/therocketman-2641009

3 - Flag - Open the link of their profile >>> click on trust >>> under new feedback, next to negative, there is an option to add a flag >>> click on add a flag >>> you can create both flag one and two.

How do I do all this? Sorry I’m a new member to this forum

I hope after all that we posted about this casino, they will not get back to you and accuse you of ruining their reputation when they already promised that they will pay, I have seen this scenario in the past, you just did the right thing posting all that happens here and do not rely on their promise, if their intention is to pay they will do it without further delay and agitate you.
They will have more alibis coming, if there's still no payment coming it's time to create a flag and we will support it.

From what I can see they have no intention of paying you, but as there is that old saying: "You shouldn't lose hope" so you have to keep insisting on contacting them so they can solve your problem. while you are in the dialogue with them, you have to put three things in this thread:

1 - their Ann thread

2 - Their profile (in this case, their account profile on this forum)

3 - Flag

I know they are not active, but at least it will serve to alert other people when they do research on this site

I've read through the story and find the story of the Rocketpot representative on support to be very fuzzy. I can't think of any reason why they wouldn't pay out, probably not themselves and so they've decided to hold your money. I give you little hope. I don't think there is a representative of the site here on the forum, otherwise communication would be a lot easier. In any case, keep us informed about the situation.

Exactly, their communication has been very inconsistent. Just to recap, first they decline the withdrawal and say “dishonest behaviour” with an explanation of “I activated the bonus funds and then collect bonuses or spins in a game directly. Then I go and cancel or lose the bonus funds. After that I go back into the game collect the spins or bonus and have it added to real balance” again that doesn’t make any sense as you can see from the proof/pics posted this is a lie and simply not true, as I never canceled or lost the bonus. I cleared the 100x wager requirements for it. At one point I was down to my last $140 from the bonus funds and placed it on sweet bonanza candy land game show and hit a 60x for around $4800ish here is the game history for that bet https://imgur.com/a/MWqgvgE and from there cleared the bonus playing multiple games such as Slots, table games and game shows. Point being I got extremely lucky and had I lost that last $140 bet I would of lost and never went on the insanely lucky run I went on.

Moving forward after I explain to them I cleared the bonus wager requirements and never canceled or lost the bonus the next day they tell me my winnings are legit and that I did clear the bonus and to request a $6000 withdrawal. I also asked if they will be honoring the pay out and I was told a manager will be emailing you, could this be the finance manager? Here’s a continuation of the chat Thursday with Sofia after she confirmed the winnings are legit and to request a $6000 withdrawal https://imgur.com/a/OPTUXuu
This chat took place Thursday and I was told Friday latest

Now it’s Saturday and I’m being told my case is being handled by the finance manager and to continue waiting. Further delaying

Now they have a financial manager in the picture, there was none in their first communication, they should have told you that in the first place they have a financial manager to check your status, I hope this will not drag on as we have been, not only you taken by a ride, they should have pay what they promise, I would have praised these people if they honor their promise, but they keep on delaying.

New update posted

Hello everyone. Please refer to my previous post for all the details. https://bitcointalksearch.org/topic/rocketpotio-refusingdelaying-to-pay-out-170k-win-agreement-made-5404614 I will just be providing the proof here.


Rocketpot Ann thread - https://bitcointalksearch.org/topic/new-rocketpotio-2500-games-10-cashback-5178376

Rocketpot rep profile (in this case, their account profile on this forum) - https://bitcointalksearch.org/user/therocketman-2641009


Proof of initial deposit: https://imgur.com/a/qjnYb3I

Proof of bonus being cleared/completed: https://imgur.com/a/JlVoRUc

Proof of winnings: https://imgur.com/a/7bv7MPn https://imgur.com/a/FEeFZT2
https://imgur.com/a/H4sGRyk https://imgur.com/a/Vt1Un9j https://i.imgur.com/RJHyAar.jpg


Proof of balance: https://imgur.com/a/gi0I1Pl

Proof of rocketpot vip manager confirming I cleared the bonus and the winnings are legit(please note the blacked out part showed player name and details so it’s blacked out for privacy reasons): https://imgur.com/a/2RtqBuC

Amount owed: 176 Ethereum
Website/Casino: Rocketpot.io

Latest update, still haven’t received anything on rocketpots end. Was told yesterday by vip manager “Sofia” to request a $6000 withdraw and that another manager would be emailing me by tomorrow the latest. Haven’t received any email or the $6000. Will be posting all updates on the original thread, be sure to follow

UPDATE

https://imgur.com/a/RkJwgyd

Good news rocketpot has paid out $16k so far. They processed the $6000 withdrawal Sunday and has already paid out the $10000 for this week following their limits. So so far I’ve received $16k of the $170k+. Good news is there was no delay in the $10k payout for this week.  Unfortunately still have no direct answer or confirmation from rocketpot if they will be paying out and honoring the full 170k+ in winnings waiting on the appropriate manager update for that. Now following their withdrawal limits I am waiting till next week to request another $10k to see if this continues. Will post further updates and every payment received on here

UPDATE

https://imgur.com/a/ljC8YGl

That’s the thing, rocketpot still hasn’t given a direct answer or confirmation if they’ll honouring the full amount.
When I asked today for the update regarding it, I was told this(see pic). In fairness to rocketpot they have started paying out what’s allowed within in their limits and they have honoured their word on these payouts. Trust me there’s no one that would love to change the thread title more than me, but for now untill I get a answer all
I can do is just post every payment I receive on here(which is still positive news) I also asked if there is any way they can raise their monthly limits they cannot. So after I request a another $10k on Monday the 11th I’m gonna be waiting till August 1st before I can request a further payout. The reality is getting paid out in full is gonna take a long time and this will be an extruding long process