Of course my rollbit username is kalmad
Thanks for allowing me time to review this.
This was a clear-cut case of circumventing our sportsbook limits via the creation of another account.
Their initial account was registered Jul 29, 2022 and was subsequently limited Mar 24, 2023.
After this limit was put in place, there was very minimal sportsbook activity.
Their next account, and the account referenced in this thread, was created Jun 1, 2023.
They continued betting on the sportsbook without the limits that should have applied, until once again being flagged by our sportsbook provider.
During our review we discovered that they had been previously limited and therefore the account was locked with any profits forfeited.
Note: we permit users who have been limited to continue, but they must do this via their limited account. Limit increase requests can be submitted via our support.
Both accounts were linked via several data points. Data points that we're happy to publicly disclose include, same device and same withdrawal & deposit addresses.
The profits we deducted were leftover on their balance. Considering both of their accounts, they were still able to withdraw enough to be more than $3,000 in profit.
OP, you would have been fine continuing on the initial account but due to this event we ask that you do not open further accounts here. Thank you.