Topic: SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014 - page 127. (Read 275856 times)

Simple /help command has been added to the site to assist new users. More feature will come soon, stay updated

It is definitely only a display issue. I've known this long ago, but since it is very very rare I think it was ok, it is technically more efficient after all. But if few people encounter this kind of issue, I'll change how things work.


By the way, there are small updates for the site

- To make things more simple and lighter, global bets tab now exclude house edge and bet time information. It'll still available on my bets and high bets tab.
- Added new transfer function to accommodate higher tipping amount and transferring between accounts. So you don't have to manually withdraw and deposit between SafeDice accounts. You can do this by: 1) Enable your 2FA feature, 2) Type /transfer <2FA code> in trollbox, 3) You'll be asked for confirmation, confirm by typing /confirm transfer.

Since there are few undocumented command in troll box, I'll add /help function on the next update.

If it is really just a display issue then it isnt a big deal at all.

This has to do with the way and which data gets transfered after a bet.

A lot of sites, like PD, send data regarding the bet, the player, and the site after a bet. others, like safedice, only send the bet data and rely on periodic updates for the other stats. this has the following implications.

PD always shows the correct stats after a bet, because the latest balance, player stats and site stats are sent along with the site. The server calculates all of the info and is then sent to the client, so it is guaranteed to be correct. The down side of this is if you log in at multiple locations at the same time and withdraw/bet, only the instance that placed the last withdraw/bet is up to date.

At SD, on the other hand, the server only sends info regarding the bet in response to a bet, then the client needs to calculate the new balance and stats, with the occasional request for the *correct* data from the server. every 15 seconds or so, every client should have requested the latest stats, so all clients should be pretty much up to date. This means slightly less load on the server, but could cause some inaccuracies. For example if you are betting, and receive a deposit, but the occasional pull of data fails because of a network error, and you go on a losing streak, the client might think you have a negative balance (because it doesn't know of the deposit), while the server knows that you balance is in fact positive.

I've encountered this with my bot on a few instances where the balance isn't updated after a deposit or a withdrawal from somewhere else and it ends up being higher or lower than it should.

id like to know how he could have possibly got the balance negative...

Hey Elmo, thanks for the feedback!

There are 2 ways you get a balance update:
1) After betting, withdraw, invest, and other balance affecting actions
2) Periodic update

I think because your connection to the server is unstable, somehow you lost connection for the former update. I also found that you do deposit and withdrawal frequently, do you usually encounter this issue after doing deposit or withdrawal?

Hi SafeDice here me again, the super fan Elmo ~

i encountered a thing that seems the balance displaying function has some issue ?
as the image shows, after a bet i got the "negative" balance, but i can still bet,
also one things that often happens is the balance display get updated after 2, 3 bets.

I don't know if this is related to this :

saying that i have 0.04 balance now, and i withdraw some amount ( e.g. 0.02 ),
and when i back to play page, the balance showed below of the balance (e.g 0.018xxx) , and when i bet
again it shows the correct balance with the win/lose bet profit.

hope the description is clear, just want to improve the site !

https://i.imgur.com/mipktSU.png

that's good news, happy it got solved that quick  popcorn's deposit seems to have been credited too, someone had a little fun on xmr ovenight 

Cool, finally! Thank you for your cooperation as well

Got my deposit! Thanks Safedice. Will be back playing more soon My favorite dice site, now more trustworthy than ever.

Just FYI thank you for your assistance Safedice! I have a ticket into Poloniex.

Btw, Safedice has been absolutely great with the customer support on this issue. There's nothing more nerve-wracking than a withdrawal issue. When problems like this arise, this is an opportunity for a business to show its true colors and I have to say from what I've seen so far that Safedice is absolutely stellar!

Thanks for your help again!

I manually checked the log, but your transaction seems to be processed without a Payment ID.

And no, you can't tell the destination address only from the transaction ID. You can only check the detail if you provide a PID.

I said it was a "visual" error because the history is not shown but the withdrawal did successfully processed and the tx is logged. The tx is not in the history page, but I sent you the tx in email.

Please be patient, I will do my best to solve this case. So far, there wasn't single unsolved withdrawal issue in SafeDice and I'd like to keep it that way. I'll PM you the follow up detail.

Wth? I didn't get the deposit in my wallet. It should have deposited into my poloniex.com wallet? 47sghzufGhJJDQEbScMCwVBimTuq6L5JiRixD8VeGbpjCTA12noXmi4ZyBZLc99e66NtnKff34fHsGR oyZk3ES1s1V4QVcB
with my payment id.

How do you tell in a Monero transaction what address the withdrawal was made to!?!

And how can you say it is just a "visual" error when I never got my deposit? There must be something else wrong here. The tx is not even in your history page. The last tx in there was my deposit. What's up with it? You must have the deposit address and payment id in your database (every Monero withdrawal I've done has been to the same deposit address I believe). Please help!!!

Hello Rangor, I'm sorry there was indeed a visual glitch with the Monero transaction history, it has been fixed now. However your withdrawal should already been processed right when you withdraw them, please check your wallet again. I have replied to your email and sent you the transaction ID as well

Yeah, I did thanks. I'm sure it's just a Monero wallet issue or something. I once had to wait a couple days for some NXT to withdraw from Poloniex cause they said the dev had to fix a bug with the wallet lol.

Send them an email about the issue so you can have your problem fix in short time

[email protected]

Hey I just an an issue with the site. I did an XMR withdrawal and it said there was a problem and to contact you guys. I don't see the transaction listed or showing up but the account has been wiped clean. It is a lot of xmr. Please help..

Username: HRangor



Thanks!

Also, I want to thank you very much for fixing the annoying auto-bet issue. Now when I finish my auto-bet it resets to my original bet correctly. Really appreciate it.

Glad you like our site elmo!

After few months and almost 40 million bets, this is the first time I hear about this feedback. But I think your argument is valid enough, so in the spirit of safe dicing I changed the default lose multiplier into 2 for new users. Hopefully this prevent similar case happen in the future, let see if this is more convenient for users. I also tipped you a small amount for this useful idea. Thanks elmo.

Hi SafeDice ! i really like ur dice site, i think is the most funny dice site !!!

Honestly i would like to suggest you one thing, although ur name is SafeDice,
however your have a unsafe design on auto rolling, the default "Multiply when lose" is 2,
the letter 2 is small and obscure to see, this really kills to someone if he/she setup the auto rolling and do not noticed this...

This is what happens to me... i setup the auto rolling and don't expect the multiply when lose option,
i just want to do 100 dices without any bet changing to see the probability...


https://i.imgur.com/ehwZ56t.png