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Topic: Satoshidice they keep your btc and you never get to play? (Read 1714 times)

legendary
Activity: 840
Merit: 1000
Well they responded but still no refund or results if I search my txid on satoshidice.com/lookup???  I don't know what the deal is. Maybe I'll "remind him".. Grrrrrrr


Wow..its been quite a while since the whole thing started...Im staying away 4m that site for now..!
hero member
Activity: 868
Merit: 1000
That is a pretty bad practice.
They should have checked for any missing bets after the downtime, instead they just sit there and wait for others to complain to initial the checking.
newbie
Activity: 9
Merit: 0
Well they responded but still no refund or results if I search my txid on satoshidice.com/lookup???  I don't know what the deal is. Maybe I'll "remind him".. Grrrrrrr
hero member
Activity: 518
Merit: 500
I am the one who knocks.
True! Nice that it is resolved!
member
Activity: 112
Merit: 10
Thanks everybody..  I wrote on SD's thread.  Wink

Did u get a reply for it yet?

He did and SD promised to process the bet later today. Looks like the problem will soon be resolved. Smiley

I placed a bet on the blockchain on 1/22/2015 after a couple emails to your support email address and now this post I want my measly .035 btc back that was never put into play.. Here is the txid f1ec30f5b25ca8e3bd0fd938838f197bc5a7f624bcd40ccd97c820184bd85015
Thx Adam

I can confirm that this transaction was not processed and it was because of the downtime we had during this time. We are manually processing this transaction later today, sorry about the delay.

Good for OP
Guess they do check now and then although the onus is on the user to report it by the looks of it.


Good that the problem is going to get resolved soon.. now I can get back to playing on SD Cheesy
hero member
Activity: 812
Merit: 1000
Glad it got resolved OP.

Mark this thread as resolved, so others don't get the bad impression.
legendary
Activity: 2884
Merit: 1115
Leading Crypto Sports Betting & Casino Platform
Thanks everybody..  I wrote on SD's thread.  Wink

Did u get a reply for it yet?

He did and SD promised to process the bet later today. Looks like the problem will soon be resolved. Smiley

I placed a bet on the blockchain on 1/22/2015 after a couple emails to your support email address and now this post I want my measly .035 btc back that was never put into play.. Here is the txid f1ec30f5b25ca8e3bd0fd938838f197bc5a7f624bcd40ccd97c820184bd85015
Thx Adam

I can confirm that this transaction was not processed and it was because of the downtime we had during this time. We are manually processing this transaction later today, sorry about the delay.

Good for OP
Guess they do check now and then although the onus is on the user to report it by the looks of it.
hero member
Activity: 882
Merit: 1000
Thanks everybody..  I wrote on SD's thread.  Wink

Did u get a reply for it yet?

He did and SD promised to process the bet later today. Looks like the problem will soon be resolved. Smiley

I placed a bet on the blockchain on 1/22/2015 after a couple emails to your support email address and now this post I want my measly .035 btc back that was never put into play.. Here is the txid f1ec30f5b25ca8e3bd0fd938838f197bc5a7f624bcd40ccd97c820184bd85015
Thx Adam

I can confirm that this transaction was not processed and it was because of the downtime we had during this time. We are manually processing this transaction later today, sorry about the delay.
hero member
Activity: 574
Merit: 500
Thanks everybody..  I wrote on SD's thread.  Wink

Did u get a reply for it yet?
sr. member
Activity: 378
Merit: 250

agree with you, they got a very very "lazy" support, wonder why they paid someone like that as their support, but SD is quite popular as a dice site

Well maybe he does not even have any support at all..
i got an answer when i had problems so i dont think that they have no support
newbie
Activity: 9
Merit: 0
Thanks everybody..  I wrote on SD's thread.  Wink
legendary
Activity: 3472
Merit: 10611
Well, SD seems to be getting lousy on support nowadays. Maybe you can try to attract their attantion in their "official" topic https://bitcointalksearch.org/topic/satoshidicecom-the-worlds-most-popular-bitcoin-game-77870.
unfortunately supports get sloppy after the site passed the advertising/gathering users phase and now it is lousy after that phase is done
hero member
Activity: 518
Merit: 500
I am the one who knocks.

agree with you, they got a very very "lazy" support, wonder why they paid someone like that as their support, but SD is quite popular as a dice site

Well maybe he does not even have any support at all..
hero member
Activity: 840
Merit: 1000
Well, SD seems to be getting lousy on support nowadays. Maybe you can try to attract their attantion in their "official" topic https://bitcointalksearch.org/topic/satoshidicecom-the-worlds-most-popular-bitcoin-game-77870.


agree with you, they got a very very "lazy" support, wonder why they paid someone like that as their support, but SD is quite popular as a dice site
legendary
Activity: 1512
Merit: 1000
Well, SD seems to be getting lousy on support nowadays. Maybe you can try to attract their attantion in their "official" topic https://bitcointalksearch.org/topic/satoshidicecom-the-worlds-most-popular-bitcoin-game-77870.
newbie
Activity: 9
Merit: 0
Yeah I mailed them twice and no reply.  Its actually the second time this has happened except the last time it was .1 BTC that lost in the clutter I guess.  Fortunately I got that back..  Hopefully this gets refunded to??  I agree the customer support bites.

@Buziss  Thank you for reading my post!!  I always bring proof, as a business owner I understand the importance of reputation. Proof isn't just welcomed if you are accused it is required IMHO. 
hero member
Activity: 896
Merit: 1000
And remember, if you are acussing a well-known site dont forget to bring some proof

He did give the TxID of his bet in the OP, showing that he did send 0.035 BTC to the correct SD on-chain address on Jan 21.
SD should have sent him back x1.004 if he wins or sent him back x0.005 if he loses, but instead SD haven't done nothing.
hero member
Activity: 518
Merit: 500
I am the one who knocks.
Like they said I also think you should contact them in any way possible. And remember, if you are acussing a well-known site dont forget to bring some proof
legendary
Activity: 1302
Merit: 1005
New Decentralized Nuclear Hobbit
SatoshiDice sucks.

Says one cofirmation, already 3, still not credited.
It is showing 0.075 unconfirmed.


Pity, I didn't read the thread before I deposited.



Got it added after 4 confirmations.
member
Activity: 82
Merit: 10
so why bother playing there when you can go justdice w. the clam alt coin or primedice lol.
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