Same thing here.
I sent a SEPA EUR transfer to Mayzus on July 24, the day before the seizure of BTC-e.
Shortlyafter, I contacted Mayzus through Moneypolo asking to have my money returned. They said that the money had been already credited to BTC-e account and were currently frozen, so they couldn't send them back.
Long story short, WEX is telling me to ask Moneypolo/Mayzus to have the money returned.
Moneypolo/Mayzus states that "money cannot be touched because they are frozen, and lawyers are working to find a solution. However, there is NOT guarantee that your money will be returned".
I sincerely don't understand WEX position in this matter. It seems that they have refunded (partially) a large portion of their users, and ignoring the remaining requests. NO true support is given from them to us. If they really took a portion of the crypto balances to refund FIAT users, then where are those money ? Why are we not getting partially refunded just like the other users ?
Situation: 100% of my BTC-e balance is currently loss.
Topic: [SCAM ALERT] WEX / BTC-e / MAYZUS FINANCIAL SERVICES - page 3. (Read 17439 times)
I have 115k USD wire transfer deposit to BTC-E succesful 23 & 25-Jul-2017. After BTC-E die and WEX recreated, my money not refund to my account bank wire, not credit to WEX.
Answer my tickets:
. WEX does NOT want to refund FIAT holders. WEX is saying to FIAT holders ask to MAYZUS FINANCIAL SERVICES LIMITED to send the money back.
. MAYZUS FINANCIAL SERVICES LIMITED is saying to FIAT holders the money was transferred to BTC-e account, then they cannot send the money back.
I continue create another ticket on WEX & MONEYPOLO BUT NO ONE ANSWER ME.
100% of my BTC-e balance is currently loss.
I continue to contact my bank for refund procedures and contact Singapore Police to sue the BTCE, WEX, MONEYPOLO company with the authorities.
Answer my tickets:
. WEX does NOT want to refund FIAT holders. WEX is saying to FIAT holders ask to MAYZUS FINANCIAL SERVICES LIMITED to send the money back.
. MAYZUS FINANCIAL SERVICES LIMITED is saying to FIAT holders the money was transferred to BTC-e account, then they cannot send the money back.
I continue create another ticket on WEX & MONEYPOLO BUT NO ONE ANSWER ME.
100% of my BTC-e balance is currently loss.
I continue to contact my bank for refund procedures and contact Singapore Police to sue the BTCE, WEX, MONEYPOLO company with the authorities.
SUMMARY
This case is related to old exchange BTC-e.com (cryptocurrency exchange) when the domain was seized by the american police FBI (Federal Bureau of Investigation) on July 25, 2017 --- 3 MONTHS AGO.
BTC-e is under investigation for money laundering and other criminal activities. The customers' accounts from BTC-e were transferred to "new exchange" WEX few days before September 15, 2017.
BTC-e admin said 45% of funds had been seized by authorities (mostly FIAT), then BTC-e / WEX had promised to refund FIAT holders mitigating the losses with the COIN holders.
HOWEVER, the last position is:
. WEX does NOT want to refund FIAT holders. WEX is saying to FIAT holders ask to MAYZUS FINANCIAL SERVICES LIMITED to send the money back.
. MAYZUS FINANCIAL SERVICES LIMITED is saying to FIAT holders the money was transferred to BTC-e account, then they cannot send the money back.
FIAT holders are being SCAMMED by WEX and MAYZUS FINANCIAL SERVICES LIMITED. Actually, the COIN holders were SCAMMED as well, because their money is not being used to refund FIAT holders.
As a result, 100% of our money is currently LOST.
HELP
1) If you are facing similar problem, describe it below and join our CHAT: https://t.me/btcewexmayzusscam
2) All support are welcome: contact with authorities, journalists/bloggers and indication of lawyers (UK and Singapore).
3) File a complaint (get the company information at the end) - authorities need to know that is not a isolated case - It is a massive and repeated SCAM
http://www.actionfraud.police.uk/report-fraud-about-you // [email protected] // +44 207 386 3620
https://app.police.gov.sg/Feedback/SPFfeedback.aspx (SINGAPORE POLICE FORCE -- COMPLAINT about WEX)
https://www.insolvencydirect.bis.gov.uk/ExternalOnlineForms/CompanyComplaint.aspx
https://www.fincen.gov/contact
https://www.cysec.gov.cy/en-GB/cysec/contact/
https://help.financial-ombudsman.org.uk/help
http://www.mas.gov.sg/Contact-Information.aspx
https://complaint.ic3.gov/default.aspx
https://www.interpol.int/Forms/Contact_INTERPOL
https://www.europol.europa.eu/report-a-crime/report-cybercrime-online
FULL DESCRIPTION
On July 25, the website BTC-e.com was offline, but BTC-e admin sent few messages on Twitter that servers were in maintenance. Few hours later, they stopped to send messages on Twitter (8 hours without update), then the customers were worried about Hacker Attack or EXIT SCAM.
See the tweets history here: https://twitter.com/btcecom
On July 28, BTC-e.com was seized by FBI and BTC-e is under investigation for money laundering and other criminal activities.
On September 8, BTC-e admin said 55% of funds were in their possession and 45% of funds were seized (mostly FIAT).
See the relevant topic here: https://bitcointalksearch.org/topic/update5-09082017-2075551
During August, BTC-e decide to mitigate losses (FIAT allegedly seized by “authorities” — nobody knows WHO) between all customers (COIN and FIAT holders) and release debit tokens in this way:
- 55% of funds available to withdrawal — FIAT holders would have the balance converted in COINS (BTC, ETH, etc)
- 45% of funds in tokens (debit to be paid after 1 year OR when the money locked be recovered)
In the beginning of September, BTC-e.com admin transferred to "new exchange" WEX the assets and clients information (login, email, balance, etc)
On September 15, WEX started to operate the platform and told to FIAT holders wait the verification process.
- "at the launch date, the ratio of 61.79% (fiat and crypto) and 38.21% (tokens) became possible."
See the official announcement here: https://wex.nz/news/2
Print screen of the announcement:
https://i.imgsafe.org/01/01a8c025e5.png
In the beginning of October, WEX started the verification process of FIAT holders (documents and proof od address). But, after verification, WEX sent an e-mail to FIAT holders stating to contact MAYZUS FINANCIAL SERVICES LIMITED (Moneypolo) to get the money back.
Print screen of the standard e-mail sent to FIAT holders:
https://i.imgsafe.org/01/019d8400f1.png
QUESTIONS
1) If WEX was not going to refund the FIAT holders, why did they ask to verify account? Get documents to make fraudulent activities? BEWARE: DO NOT SEND DOCUMENTS TO WEX
2) MAYZUS FINANCIAL SERVICES LIMITED (Moneypolo) said the funds were already credited to BTC-e account and they are not able to return from their side. FIAT holders tried reversal request of the transfer, but MAYZUS FINANCIAL SERVICES LIMITED refused to send the money back.
There is no OFFICIAL information about "FIAT confiscated from customers" in ANY TRUSTED SOURCE (only from MAYZUS FINANCIAL SERVICES LIMITED and BTC-e).
There is no information in the document from US Court about BTC-e:
https://www.scribd.com/document/354823899/Vinnik-Superseding-Indictment-Redacted-0?irgwc=1&content=10079&campaign=Skimbit%2C%20Ltd.&ad_group=78380X1529106X951ceb42388c353967e75c14e2544109&keyword=ft750noi&source=impactradius&medium=affiliate#from_embed
Which AUTHORITY confiscated the FIAT funds from BTC-e? (OFFICIAL announcement, please)
Why cannot MAYZUS FINANCIAL SERVICES LIMITED (Moneypolo) disclosure the AUTHORITY that has allegedly seized FIAT?
Which BANK has the FIAT been seized? (I can provide ANY document to ANY authority that the money is CLEAN, LEGAL)
3) Why only FIAT from clients were seized, BUT
3.1 MAYZUS FINANCIAL SERVICES LIMITED (Moneypolo) is operating normally?
3.2 WEX is operating normally and with BANK DEPOSIT?
The clients are from BTC-e, WHY do some clients have FIAT seized and others now can use BANK DEPOSIT normally?
Print screen of bank deposit option:
https://i.imgsafe.org/01/01c6f5e6ea.png
BANK: https://www.csob.sk/en
AGAIN: WEX / BTC-e TOOK 38,21% of funds from COIN holders to refund FIAT holders, BUT WEX does NOT want to refund the FIAT holders (selective SCAMMING).
MORE CLIENTS SCAMMED BY WEX / BTC-E / MAYZUS FINANCIAL SERVICES
https://bitcointalksearch.org/topic/m.23210783 (US$ 110K from ONE client)
https://bitcointalksearch.org/topic/btc-e-hacked-2045453
https://www.reddit.com/r/wex/comments/74iam6/wex_verified_now_account_empty/
https://twitter.com/WEXnz (see comments on posts)
https://steemit.com/bitcoin/@thejamesfund/usd10-000-reward-bounty-or-split-among-individual-s-in-helping-me-blasting-btc-e-aka-wex-nz-info-below
(russian)
https://scambtc-e.com
https://forum.bits.media/index.php?/topic/49405-%D0%BA%D1%83%D0%B4%D0%B0-%D0%B4%D0%B5%D0%BB%D0%B8%D1%81%D1%8C-%D0%B2%D0%B0%D1%88%D0%B8-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8-%D1%81-mt4-%D0%B8-pamm-btc-e-wexnz/&page=8
COMPANY INFORMATION - WHEN YOU FILE A COMPLAINT PUT THE INFORMATION BELOW
WORLD EXCHANGE SERVICES PTE. LTD. (“WEX”) - SINGAPORE
77 HIGH STREET #09–11 HIGH STREET PLAZA SINGAPORE (179433)
https://wex.nz/page/1
ALWAYS EFFICIENT LLP (UK Company number OC394172) - BTC-e - UK
https://beta.companieshouse.gov.uk/company/OC394172/filing-history
MAYZUS FINANCIAL SERVICES LIMITED (UK Company number 06721866) - UK
https://beta.companieshouse.gov.uk/company/06721866/filing-history
NEWS
https://www.cryptocoinsnews.com/btc-e-claims-alexander-vinnik-never-admin-employee-promises-return-customer-funds
https://news.bitcoin.com/btc-e-exchange-reveals-they-possess-databases-and-wallets
https://www.coindesk.com/btc-es-big-claim-bitcoin-withdrawals-begin-tomorrow
https://www.coindesk.com/110-million-btc-e-fined-us-vows-crackdown-unregulated-exchanges/
This case is related to old exchange BTC-e.com (cryptocurrency exchange) when the domain was seized by the american police FBI (Federal Bureau of Investigation) on July 25, 2017 --- 3 MONTHS AGO.
BTC-e is under investigation for money laundering and other criminal activities. The customers' accounts from BTC-e were transferred to "new exchange" WEX few days before September 15, 2017.
BTC-e admin said 45% of funds had been seized by authorities (mostly FIAT), then BTC-e / WEX had promised to refund FIAT holders mitigating the losses with the COIN holders.
HOWEVER, the last position is:
. WEX does NOT want to refund FIAT holders. WEX is saying to FIAT holders ask to MAYZUS FINANCIAL SERVICES LIMITED to send the money back.
. MAYZUS FINANCIAL SERVICES LIMITED is saying to FIAT holders the money was transferred to BTC-e account, then they cannot send the money back.
FIAT holders are being SCAMMED by WEX and MAYZUS FINANCIAL SERVICES LIMITED. Actually, the COIN holders were SCAMMED as well, because their money is not being used to refund FIAT holders.
As a result, 100% of our money is currently LOST.
HELP
1) If you are facing similar problem, describe it below and join our CHAT: https://t.me/btcewexmayzusscam
2) All support are welcome: contact with authorities, journalists/bloggers and indication of lawyers (UK and Singapore).
3) File a complaint (get the company information at the end) - authorities need to know that is not a isolated case - It is a massive and repeated SCAM
http://www.actionfraud.police.uk/report-fraud-about-you // [email protected] // +44 207 386 3620
https://app.police.gov.sg/Feedback/SPFfeedback.aspx (SINGAPORE POLICE FORCE -- COMPLAINT about WEX)
https://www.insolvencydirect.bis.gov.uk/ExternalOnlineForms/CompanyComplaint.aspx
https://www.fincen.gov/contact
https://www.cysec.gov.cy/en-GB/cysec/contact/
https://help.financial-ombudsman.org.uk/help
http://www.mas.gov.sg/Contact-Information.aspx
https://complaint.ic3.gov/default.aspx
https://www.interpol.int/Forms/Contact_INTERPOL
https://www.europol.europa.eu/report-a-crime/report-cybercrime-online
FULL DESCRIPTION
On July 25, the website BTC-e.com was offline, but BTC-e admin sent few messages on Twitter that servers were in maintenance. Few hours later, they stopped to send messages on Twitter (8 hours without update), then the customers were worried about Hacker Attack or EXIT SCAM.
See the tweets history here: https://twitter.com/btcecom
On July 28, BTC-e.com was seized by FBI and BTC-e is under investigation for money laundering and other criminal activities.
On September 8, BTC-e admin said 55% of funds were in their possession and 45% of funds were seized (mostly FIAT).
See the relevant topic here: https://bitcointalksearch.org/topic/update5-09082017-2075551
During August, BTC-e decide to mitigate losses (FIAT allegedly seized by “authorities” — nobody knows WHO) between all customers (COIN and FIAT holders) and release debit tokens in this way:
- 55% of funds available to withdrawal — FIAT holders would have the balance converted in COINS (BTC, ETH, etc)
- 45% of funds in tokens (debit to be paid after 1 year OR when the money locked be recovered)
In the beginning of September, BTC-e.com admin transferred to "new exchange" WEX the assets and clients information (login, email, balance, etc)
On September 15, WEX started to operate the platform and told to FIAT holders wait the verification process.
- "at the launch date, the ratio of 61.79% (fiat and crypto) and 38.21% (tokens) became possible."
See the official announcement here: https://wex.nz/news/2
Print screen of the announcement:
https://i.imgsafe.org/01/01a8c025e5.png
In the beginning of October, WEX started the verification process of FIAT holders (documents and proof od address). But, after verification, WEX sent an e-mail to FIAT holders stating to contact MAYZUS FINANCIAL SERVICES LIMITED (Moneypolo) to get the money back.
Print screen of the standard e-mail sent to FIAT holders:
https://i.imgsafe.org/01/019d8400f1.png
QUESTIONS
1) If WEX was not going to refund the FIAT holders, why did they ask to verify account? Get documents to make fraudulent activities? BEWARE: DO NOT SEND DOCUMENTS TO WEX
2) MAYZUS FINANCIAL SERVICES LIMITED (Moneypolo) said the funds were already credited to BTC-e account and they are not able to return from their side. FIAT holders tried reversal request of the transfer, but MAYZUS FINANCIAL SERVICES LIMITED refused to send the money back.
There is no OFFICIAL information about "FIAT confiscated from customers" in ANY TRUSTED SOURCE (only from MAYZUS FINANCIAL SERVICES LIMITED and BTC-e).
There is no information in the document from US Court about BTC-e:
https://www.scribd.com/document/354823899/Vinnik-Superseding-Indictment-Redacted-0?irgwc=1&content=10079&campaign=Skimbit%2C%20Ltd.&ad_group=78380X1529106X951ceb42388c353967e75c14e2544109&keyword=ft750noi&source=impactradius&medium=affiliate#from_embed
Which AUTHORITY confiscated the FIAT funds from BTC-e? (OFFICIAL announcement, please)
Why cannot MAYZUS FINANCIAL SERVICES LIMITED (Moneypolo) disclosure the AUTHORITY that has allegedly seized FIAT?
Which BANK has the FIAT been seized? (I can provide ANY document to ANY authority that the money is CLEAN, LEGAL)
3) Why only FIAT from clients were seized, BUT
3.1 MAYZUS FINANCIAL SERVICES LIMITED (Moneypolo) is operating normally?
3.2 WEX is operating normally and with BANK DEPOSIT?
The clients are from BTC-e, WHY do some clients have FIAT seized and others now can use BANK DEPOSIT normally?
Print screen of bank deposit option:
https://i.imgsafe.org/01/01c6f5e6ea.png
BANK: https://www.csob.sk/en
AGAIN: WEX / BTC-e TOOK 38,21% of funds from COIN holders to refund FIAT holders, BUT WEX does NOT want to refund the FIAT holders (selective SCAMMING).
MORE CLIENTS SCAMMED BY WEX / BTC-E / MAYZUS FINANCIAL SERVICES
https://bitcointalksearch.org/topic/m.23210783 (US$ 110K from ONE client)
https://bitcointalksearch.org/topic/btc-e-hacked-2045453
https://www.reddit.com/r/wex/comments/74iam6/wex_verified_now_account_empty/
https://twitter.com/WEXnz (see comments on posts)
https://steemit.com/bitcoin/@thejamesfund/usd10-000-reward-bounty-or-split-among-individual-s-in-helping-me-blasting-btc-e-aka-wex-nz-info-below
(russian)
https://scambtc-e.com
https://forum.bits.media/index.php?/topic/49405-%D0%BA%D1%83%D0%B4%D0%B0-%D0%B4%D0%B5%D0%BB%D0%B8%D1%81%D1%8C-%D0%B2%D0%B0%D1%88%D0%B8-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8-%D1%81-mt4-%D0%B8-pamm-btc-e-wexnz/&page=8
COMPANY INFORMATION - WHEN YOU FILE A COMPLAINT PUT THE INFORMATION BELOW
WORLD EXCHANGE SERVICES PTE. LTD. (“WEX”) - SINGAPORE
77 HIGH STREET #09–11 HIGH STREET PLAZA SINGAPORE (179433)
https://wex.nz/page/1
ALWAYS EFFICIENT LLP (UK Company number OC394172) - BTC-e - UK
https://beta.companieshouse.gov.uk/company/OC394172/filing-history
MAYZUS FINANCIAL SERVICES LIMITED (UK Company number 06721866) - UK
https://beta.companieshouse.gov.uk/company/06721866/filing-history
NEWS
https://www.cryptocoinsnews.com/btc-e-claims-alexander-vinnik-never-admin-employee-promises-return-customer-funds
https://news.bitcoin.com/btc-e-exchange-reveals-they-possess-databases-and-wallets
https://www.coindesk.com/btc-es-big-claim-bitcoin-withdrawals-begin-tomorrow
https://www.coindesk.com/110-million-btc-e-fined-us-vows-crackdown-unregulated-exchanges/
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