First of all, we would like to explicitly thank Rating Place, because we would have never known about this topic if it was not for them. Please, make sure to also follow the original thread - https://bitcointalksearch.org/topic/anonbetnet-no-kyc-slots-and-sports-betting-with-bitcoin-5496891
Labeling us as scammers at this point is nothing but ridiculous. We have not stolen any deposits. We are actually giving money away to attract customers. Even though it was not the smoothest first-time experience for some users, our team is still doing their best to keep everybody satisfied!
Our terms and conditions (https://anonbet.net/terms-and-conditions) have always stated that at least one deposit is required to make a withdrawal. Our engineering team (backend) had, for a short time, introduced a bug, which would allow users to place invalid withdrawal requests. Fixing this and reimbursing all users affected caused us to go under maintenance for a little over two hours. Such occurrences are unusual, but they can still happen to anybody running a platform. Even the top KYC-requiring casinos have had their fair share of downtime. We take full responsibility for that and everybody who opened a support ticket to report the issue or escalate their withdrawal, has had their funds withdrawn successfully (without meeting the criteria) in time, as a compliment from us. Everybody else's funds have been returned to their profiles, free to play with, or withdraw whenever a deposit is placed.
The user from notblox1's screenshots has already deposited funds and then received their withdrawal in timely manner. The deposit-to-withdraw requirement is the smallest thing we could do to prevent abuse of our good will. As other users have mentioned, we are running a TOR/VPN-friendly no-KYC casino, where we don't even ask for your email, and the registration process is pretty quick and simple. We are still attempting to run free spins/bets campaigns. Abusing this, of course, would cause anybody in the world to go bankrupt. As of 60 minutes ago, there were no pending withdrawal requests (taking the accounting team members for their word).
We, of course, get a lot of troll support tickets but some legitimately-looking users have reported issues with cashing-in/cashing-out from the slot machine or placing a withdrawal request. Our current recommendation is to use any Firefox-based browser (Tor included) to get the best user experience. Our support team would always force cash-in/cash-out or place your withdrawal whenever a ticket is opened, though.
As mentioned in the original thread, we initially started as a peer-to-peer betting platform at p2pbet.online (domain name) - think of it as localmonero for placing bets. Users were allowed to take the role of the bookmaker by specifying an odd and locking a certain amount in escrow to eventually pay out people who bet on their offer or collect their bets. The https://anonbet.net rebranding occurred as we started to work with a few of the regular bookmakers and gained each other's trust. The "sponsors" funds are of course held in escrow so they could not scam you in any way.
Please follow the original thread where we will soon make a statement and openly address what has happened in the last 36 hours on our end, as well as answer the lingering questions from multiple members of our community.
We make an appeal to our customers who did indeed deposit to publicly share their experience as we are getting bad-mouthed unreasonably!
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