[SCAM] Openrigs.com STAY AWAY! | Bitcointalksearch.org

fluffypony

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Quote from: homburg on May 30, 2014, 08:00:53 AM

Received my order today (giorgina stackable). I have to post this update. I contacted openrigs two weeks ago again complaining that my order still didn't arrive and the company told me unfortunately it was lost in the custom (I previosly chosen standard/slow shipping). They offered to send a substitute order by registered mail free of charge and it arrived today. I mounted the rig and seems fine (the instructions on their website are exhaustive).

Good to hear

homburg

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Received my order today (giorgina stackable). I have to post this update. I contacted openrigs two weeks ago again complaining that my order still didn't arrive and the company told me unfortunately it was lost in the custom (I previosly chosen standard/slow shipping). They offered to send a substitute order by registered mail free of charge and it arrived today. I mounted the rig and seems fine (the instructions on their website are exhaustive).

(so in my case they showed an amazing goodwill, thanks)

fluffypony

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Quote from: csa1234 on May 19, 2014, 10:20:37 AM

anda how about my claim? did you file a complain at the south African postal service?

I have no idea, I don't deal with order support. If you haven't received a response to an open support ticket with regards to this please give me your ticket number and I'll escalate it. If you don't have a ticket, please open one.

csa1234

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anda how about my claim? did you file a complain at the south African postal service?

fluffypony

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Quote from: himmelsfaller2 on May 19, 2014, 09:50:07 AM

come on 6 month. we could buy an asic script miner by then. they told me 6-10 weeks at 07/01/2014 and then I got a shipping mail at the end of january. now it's almost 15 weeks....so I' wont mine with this, because by the time it may arrive it will be useless....
and I'll have an asic scrypt miner which has greater performance and needs not so much power.....

Ah - are we going to traverse all the OpenRigs threads and have a different discussion in each? That's fine, we can do that.

Yours did not ship at the end of January, it went to customs at the end of January. Feel free to use the support system that you have not as-yet used to get details as to when yours left the country and what its tracking number is.

himmelsfaller2

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come on 6 month. we could buy an asic script miner by then. they told me 6-10 weeks at 07/01/2014 and then I got a shipping mail at the end of january. now it's almost 15 weeks....so I' wont mine with this, because by the time it may arrive it will be useless....
and I'll have an asic scrypt miner which has greater performance and needs not so much power.....

KWH

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Quote from: fluffypony on May 12, 2014, 12:12:32 PM

Quote from: SgtMoth on May 12, 2014, 12:09:58 PM

I actually received mine 3 days before the 6 month day. Hey fluffy, how come we didnt get the connect-it crimping tool? Mines loose and is falling apart. Its come so late, im going to reuse it for something more useful.

It should hold its form once it's put together - there isn't a crimping tool as the aluminium wall is too thick to work with.

Did you order with the nut-and-bolt kit? Because then you can also use that to secure it, or the other option is to use some epoxy if you want a permanent-ish hold without the "ugly" nuts and bolts:)

Or use pop rivets on the underside.

Quote from: Xelpherpolis on May 12, 2014, 12:10:18 PM

I would not say this is a scam, but communication really needs to be improved.

In my experience, the communication was fine, always answered my emails in a decent amount of time. I had no complaints there.

fluffypony

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Quote from: SgtMoth on May 12, 2014, 12:09:58 PM

I actually received mine 3 days before the 6 month day. Hey fluffy, how come we didnt get the connect-it crimping tool? Mines loose and is falling apart. Its come so late, im going to reuse it for something more useful.

It should hold its form once it's put together - there isn't a crimping tool as the aluminium wall is too thick to work with.

Did you order with the nut-and-bolt kit? Because then you can also use that to secure it, or the other option is to use some epoxy if you want a permanent-ish hold without the "ugly" nuts and bolts:)

Xelpherpolis

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I would not say this is a scam, but communication really needs to be improved.

SgtMoth

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I actually received mine 3 days before the 6 month day. Hey fluffy, how come we didnt get the connect-it crimping tool? Mines loose and is falling apart. Its come so late, im going to reuse it for something more useful.

KWH

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Quote from: x8008 on May 12, 2014, 11:01:20 AM

nothing but scam written all over this company

How is it a scam when people (including myself) have received orders? I paid in BTC, it would have been easy to scam me. The only difference is I chose a faster shipping method and didn't expect delivery in a few days. I have had no dealings with this country or their postal system so I did not have high hopes of a fast delivery.
Personally, I would buy from again without hesitation but keep in mind the shipping times and processes.
The one thing I did get from all these complaint threads is a lengthy Never Trade With List.

x8008

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nothing but scam written all over this company

fluffypony

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Quote from: homburg on May 12, 2014, 10:35:26 AM

Same here, order #1700 nothing received and many vague answers from support by a Thandiwe and some other people before her. One even proposing to pay more for a faster shipping claiming they would have collected the item at the custom and re-shipped it (that thanks god I didn't). Or scam to use customer money to build their mining farm (the CEO also runs a mining farm) or blatantly unprofessional. Stay away.

Your order has shipped and is on its way to Kyrgyzstan, I'm not sure I understand the problem. If Thandiwe offered that as a choice it could have been been because your order was at the docks waiting for a vessel bound for that destination. Either way, your order only handed to customs ~6 weeks ago and has only been in transit for a few weeks. As I'm certain you're aware, the shipping method you chose had the transit timeline listed on the shipping method, so going back and checking the email received with your order will clarify that.

homburg

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Same here, order #1700 nothing received and many vague answers from support by a Thandiwe and some other people before her. One even proposing to pay more for a faster shipping claiming they would have collected the item at the custom and re-shipped it (that thanks god I didn't). Or scam to use customer money to build their mining farm (the CEO also runs a mining farm) or blatantly unprofessional. Stay away.

csa1234

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Quote from: fluffypony on May 07, 2014, 08:26:48 AM

Quote from: csa1234 on May 07, 2014, 08:01:41 AM

Order ID: 953
Date Ordered: 09/12/2013
Tracking number: CN022187917ZA

OVER 5 MONTHS!!!! AND NOTHING!!!

STAY AWAY FROM THIS GUYS

I DEMAND A REFUND!!!

You're definitely going to have to talk to Correo Paraguayo, from what I've read they have a worse postal system than we do. I can't even figure out where the tracking is on their website, best I can find is a tracking hook from trackitonline.ru - https://i.imgur.com/ykPBaXZ.png

Still, our standard terms are still in effect, if it goes past the maximum transit period for surface mail open a support ticket and we'll file for a refund and sort you out.

guess what? I already talked to them, and you know what they said? All claims must be done by the Sender postal service, and they have nothing reigstered on their system. They looked at the whole database and nothing was found, they even went beyond that and looked into customs database and freighter incoming database as also as airfreght database, and there was nothing, zero!!

Unless... you put it on a big glass bottle and dropped to the ocean hoping to arrive to the Latin American coast and hoping some brazilian fisher will report it and pick up to local autorithies and from there to propper postal service.... frrr

I WANT A REFUND NOW

fluffypony

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Quote from: csa1234 on May 07, 2014, 08:01:41 AM

Order ID: 953
Date Ordered: 09/12/2013
Tracking number: CN022187917ZA

OVER 5 MONTHS!!!! AND NOTHING!!!

STAY AWAY FROM THIS GUYS

I DEMAND A REFUND!!!

You're definitely going to have to talk to Correo Paraguayo, from what I've read they have a worse postal system than we do. I can't even figure out where the tracking is on their website, best I can find is a tracking hook from trackitonline.ru - https://i.imgur.com/ykPBaXZ.png

Still, our standard terms are still in effect, if it goes past the maximum transit period for surface mail open a support ticket and we'll file for a refund and sort you out.

csa1234

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O2-Protocol.com Carbon Offset DeFi

Order ID: 953
Date Ordered: 09/12/2013
Tracking number: CN022187917ZA

OVER 5 MONTHS!!!! AND NOTHING!!!

STAY AWAY FROM THIS GUYS

I DEMAND A REFUND!!!

fluffypony

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Quote from: medialab101 on March 22, 2014, 06:21:52 AM

You're an ass... choke on a dick Angry

Wow, that's wholly unnecessary.

medialab101

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You're an ass... choke on a dick Angry

fluffypony

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Quote from: medialab101 on March 21, 2014, 06:27:54 PM

Order ID: 1194

I ordered on December 28th 2013... That's right, 3 $%#& months ago and I still haven't received a product!!!

Useless to me now even if it did arrive.

Whilst I sympathise with you, and I am truly sorry you had a bad experience, I must clarify this. You ordered in the middle of our holiday period, and agreed to the very prominently displayed holiday notice (listed on the form during checkout and still listed on our delivery and returns policy page). That notwithstanding, your item has shipped out to you using the extremely slow shipping method you selected.

Topic: [SCAM] Openrigs.com STAY AWAY! (Read 3899 times)