Order ID: 1194
I ordered on December 28th 2013... That's right, 3 $%#& months ago and I still haven't received a product!!!
Useless to me now even if it did arrive.
Topic: [SCAM] Openrigs.com STAY AWAY! - page 2. (Read 3899 times)
You should warn people before they order that it can take FOUR months before they ever see their order, just a thought.
Absolutely - we've since removed the surface mail shipping option, but when it was still on we tried to make the timelines clear during checkout in three distinct ways:
1. A reminder to read the delivery and returns policy when selecting a shipping method:
2. Timelines directly on each of the shipping methods when selecting them:
3. Making the customer tick a box to indicate they have read and agree with the delivery and returns policy before they can make payment:
The delivery and returns policy has now got a pretty blue flowchart (https://openrigs.com/information/information&information_id=6) that it didn't have when you placed your order, precisely because people seemed to forego reading the first two paragraphs.
order 669, ordered 11/28/13
Still haven't received anything from them.
Still haven't received anything from them.
Looks like it sat around waiting for a vessel to the US, and then left the country on 2014/01/21, so in transit for about 8.5 weeks. Expected transit time for surface mail to the US is 6-10 weeks (up to a maximum of 13 weeks), so you should receive it within the next couple of weeks:)
order 669, ordered 11/28/13
Still haven't received anything from them.
Still haven't received anything from them.
Looks like it sat around waiting for a vessel to the US, and then left the country on 2014/01/21, so in transit for about 8.5 weeks. Expected transit time for surface mail to the US is 6-10 weeks (up to a maximum of 13 weeks), so you should receive it within the next couple of weeks:)
order 669, ordered 11/28/13
Still haven't received anything from them.
Still haven't received anything from them.
I'm still waiting for my delivery and it's been over 6 weeks. Three weeks ago I got an email saying that my package was going to customs and that I would receive a tracking number soon.... Still nothing.
If this is not a scam then it is at least very unprofessional.
If this is not a scam then it is at least very unprofessional.
Got mine today so it's not a scam.
I'm still waiting for my delivery and it's been over 6 weeks. Three weeks ago I got an email saying that my package was going to customs and that I would receive a tracking number soon.... Still nothing.
If this is not a scam then it is at least very unprofessional.
If this is not a scam then it is at least very unprofessional.
lol troll account
I'll just leave this here: https://bitcointalksearch.org/topic/m.4290258
As promised, here are some pics from today.
This is what a completed, packed order looks like (before getting documentation and extra bubble wrap on top and being sealed). This particular order is three Giorgina units and is going to California.
Parts completed, picked and ready to pack - this is 6 Arianna units for a customer in Norway (2x left, 2x middle, 2x right) and will go out in two boxes.
As I've mentioned in the other thread and on the holiday notice on the site, we're down to skeleton staff until next week when everyone comes back in drips and drabs, so we've had to rope in some casuals. To be honest, they're kinda useless and a little lazy, and keep messing up parts piles. We definitely won't be hiring them again in future.
Parts completed, picked and ready to pack - this is 6 Arianna units for a customer in Norway (2x left, 2x middle, 2x right) and will go out in two boxes.
As I've mentioned in the other thread and on the holiday notice on the site, we're down to skeleton staff until next week when everyone comes back in drips and drabs, so we've had to rope in some casuals. To be honest, they're kinda useless and a little lazy, and keep messing up parts piles. We definitely won't be hiring them again in future.
hey fluffy, have you shipped anything out to anyone yet?
Yessir - we've shipped 700 orders (ie. with tracking numbers) thus far and have another 300 orders at customs, we should get the tracking numbers for them tomorrow morning:)
If there's any doubt I can take pics of parcels being packed (and some completed parcels) tomorrow when I'm at the office.
hey fluffy, have you shipped anything out to anyone yet?
What if I told you there are no shill accounts, it's just that everyone's tired of your trolling?
you
you must be a shill account.. SHILL!
you
its a troll account...
These guys are so lame I placed a order way back in November and still have not received my open air case
Be very very careful dealing with openrigs and Riccardo who runs it
Be very very careful dealing with openrigs and Riccardo who runs it
Post the order number already.
More complaints
https://bitcointalksearch.org/topic/m.4176852
https://bitcointalksearch.org/topic/m.4179468
https://bitcointalksearch.org/topic/m.4176852
https://bitcointalksearch.org/topic/m.4179468
I replied to both of those -
https://bitcointalksearch.org/topic/m.4180289
and
https://bitcointalksearch.org/topic/m.4180377
Incidentally, for that second "complaint", even thomas_s understood the English where paradiselife did not - https://bitcointalksearch.org/topic/m.4179798
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