Topic: [SCAM] Stake.com trying to scam! - page 2. (Read 737 times)

The fact is that during registration you don't fill in anything except the name, and I thought it was purely a formality. So if I changed the name in the settings and fill out the address - everything would be ok? I doubt - in this case they could just tell me "KYC passed, we updated the information in your profile in accordance with your documents" or "KYC won't finished until you update your profile information." I didn’t even know where to fill out this info (I just didn’t check settings at that moment). And I'm surely do all that they asked.
But they just ignores me and declined my withdrawal...

It's not ok to try to pass KYC with a fake name is what I'm trying to say, but in the light of what other users said above about "eddie" encouraging to use fake names, I'd agree that you should get at least your deposit back.

Yes! Exactly so! I asked the same question as I mentioned in the main post - they themselves answer longer, but the fact that there is probably more than one person working there. And my friends, for example, e-mail notifications are turned off (everyone uses messengers) and it's very easy to miss email in a heap of ads. Intresting: if you don't submit documents in 24 hours - will they also confiskate the money?

By the way, I did not know about such a "bonus" and "type in whatever" politic. It turns out that I, in general, didn't violate anything. Then Stake's actions seem even weirder to me, perhaps I ran into an incompetent employee, and the management is even not aware of this situation. Anyway, I've already written a PM to Stunna.

That is, in your opinion, it is absolutely normal that they let me make a deposit with a different name, but they don’t give me money to withdraw? From the point of view of humanity, is it okay to forbid me to withdraw even my deposit?! When my KYC is passed (in my humble opinion). This is a racketeering, in fact, to give money and prohibit withdrawing. What can we say about getting a winnings? After this situation, I hardly believe in it.

I can confirm and I have the proofs where stake.com clearly mentioned that Level 1 verification details can be changed at a later date.

I don't understand why stake needs the proofs within 24 hours? when in first place they don't even ask for documents at all. If I am on a vacation and suddenly stake decides that I need to send my details within 15 seconds, how will I do it?

Eddie, the supposed owner of stake was banned on Twitch while live streaming. It's funny how stake wants player to follow the rules while they fail publicly following Twitch's own rules.

@Stunna, I have sent you a PM to make sure you know about this and I have some questions to be answered as well, but first please solve this case.

@Denpatrick71 I assure you either stake is going to give the reason behind the account frozen or they will refund you. If neither of the two, they will have a lot against them.

Yes
I just remembered I saw it in stake vip channel

This dude? https://forum.stake.com/topic/45420-eddie-weekend-stream-giveaway

Ok then I would suggest to format the accusation accordingly because right now it doesn't even mention anything about "eddie's stream". Is there a recording of where he said that?

Eddie is the owner.
And yes me too I heard that it can be changed level 1. .
Sadly many guys here just give them 1$ bonus a week they will start saying no it's your fault stake not scam. .
At least give the guy his deposit back.

Assuming "eddie in the stream" is a Stake employee maybe he can personally refund the OP.

It is actually a scam if they dont at least let him withdraw his deposits. They let him deposit with this name.

ALSO, even eddie in the stream some weeks ago said at the level 1 verification you can easily type in whatever and still get the 10% more bonus, and if necessary change it at a later point. Those are facts.

How is it "without any explanation" when you know exactly what you did to cause your documents to be rejected? I don't think you can reasonably expect to be allowed to try KYC with different names until you pass. You may be allowed to correct a spelling error or a blurry photo or something, but not "oops, I'm not really that person, let me pretend to be a different person".

Anyway, no one here can help you. You may try to PM Stunna as advised above but I don't think jumping to scam accusations is helping your case. If he feels generous you might get your initial deposit back.

I thought that this is a scam because no one has answered me for more than 2 weeks and when I upload documents in the account settings, it's rejected without any explanation. I tried to discuss with support, but my problem is still unresolved.

Why is this a scam accusation then? No one is trying to scam you. You need to sort this out with Stake support and TBH they don't really have to do anything for you because from their point of view you're submitting fake ID.

Hi! I submitted my documents as soon as I wake up, with no delay. I'm agree with KYC before withdrawal and I sent my documents, but for some reason (firstly "details not matched" and then "multiaccounting") they just ignore me.

---

The problem is that no one asked me about level 1 or level 2 verification at the start playing. I filled out only registration form - there isn't even an address there.
And yes, due to my negligence, I filled in the first and last name field with the name of my favorite player and a random last name...

[moderator's note: consecutive posts merged]

to make it easier to understand:



what did you put here:



was your favorite player's name? but didn't you see that this place was supposed to put real data? so what date of birth did you enter?

the moment you put another person's name in that place and then other data are yours, you are already breaking the TOS because you gave false information

Base on your long story I do not think the website is scam also there is probably no scam accusation against them. Though everything can happen for first time. Anyway, as you have not provided the right documents they have right to decline your documents. Also, you might have multiple accounts on there and for that reason they required documents before withdrawal. They have told that document not matched that doesn't mean you have no alternative accounts on there.

Hi! Thank you so much for this info! I'll try to contact Stunna and check ANN thread.
Regarding KYC - nope, I sent correct details at the first time they asked me. I only filled registration form with my fav. player name, because most of cryptobookmakers good with anonimity and just requires to finish KYC (not registration form).

---

Hi!
I agree, this is certainly and my fault: at least I should have clarified with support in live-chat whether it is allowed to do this (before I made deposit).

But surely this isn't a reason for stealing my money and my winnings, especially without any explanation... And even more so, it shouldn't be ignored for 2 weeks (in my opinion).

[moderator's note: consecutive posts merged]

wait, so you sent the wrong information the first time they asked you for KYC?

try contacting stunna here in the forum they also have an ANN thread. post there and try to re appeal your case. stunna usually respond to scam accusation cases like this. there's no guarantee that it will be solved but it wont hurt trying.

here's their ANN thread Stake.com - Watford FC Main Sponsor - UFC Official Betting Partner ⚽ 🥊

and here's stunna's profile Stunna. try contacting him

What happened::
Hello everyone!
I would like to tell you about the problem that I had with the Stake.com. I have seen adv and mentions of this bookmaker many times and until I tried it myself, I got the impression that it is a large and honest bookmaker.
However, this impression was quickly spoiled. In early August (August 12), I registered on stake.com, checked the markets they offer, got used to the interface and decided to try to place bets. My favorite baseball (MLB) was just beginning and I decided to place bets while watching matches. Based on my experience and being careful, I made 3-5 bets (I don't remember exactly, but now all bets in my account have been deleted for some reason). And most of them won, I won somewhere between 1000-1500 bucks and went to bed happy.
The next day I woke up and decided to look at different sports - are there any interesting bets for me. After a few minutes I saw that Arantxa Rus (a famous tennis player) was playing, on which I had previously bet with other bookmakers. I made a bet on winning the game and she won. After that, I planned to continue betting on this match, but decided to withdraw some money - the amount was already about 5,000$, and usually 2,500$-3,500$ is enough for me to place bets. I am creating a withdrawal request and suddenly I see an error in the upper left corner (something like "you are not allowed to do this" or similar).

I thought it was some kind of technical error, but decided to clarify in the chat. Someone from the staff answered me that I need to write to [email protected] and their colleagues will explain to me what the problem is. I sent an email with a question and in response I receive a message that the email has not been delivered and such an address doesn't exist. I looked at the email address and think that it was most likely "[email protected]", but decided to clarify it in the chat anyway. This was confirmed in the chat and I sent a message to the correct address and waited for an answer. I waited an hour, then two, then a day. On the second day, I already began to worry that the email was again sent to the wrong address. But soon I received a response and I was informed that I allegedly violated paragraph 5.1 of the rules and in order to refute this assumption I need to go through the verification procedure and send a photo within 24 hours. I was very surprised at this accusation, but as soon as I woke up and saw this message, I sent the requested documents and selfies (photo with the document).
Another day passed and in the evening I received the answer: "As the document you have sent here doesn't match with the information you provided for the KYC on the site we will ban your account. Be aware that committing identity fraud is a criminal offence. ". Then I remembered that when I registered, I entered the name of my favorite basketball player, thinking that I can always go through KYC in case of any suspicions from the bookmaker, and the bookmaker himself did not check the data that I entered and allowed me to make a deposit (funny, isn't it?). Moreover, as soon as I made a withdrawal request, they requested KYC. Ok, no problem, I sent the documents immediately - everything should be okay.
Then I tried to explain the situation to Stake employees, without any panic: I was sure that such mayhem is simply impossible! How can you take and simply take away money earned in blood and sweat? To my surprise, no one has answered me, UNTIL TODAY! I contacted them via live-chat with the same question - there they already told me ANOTHER REASON - MULTI ACCOUNTING! That is, yesterday "you entered details doesn't match", but today it is already "multi-accounting"?! Bravo! And this is an honest bookmaker?!

After several days of depression from despair, I myself began to search their website for information on KYC. In the settings, I found the KYC section, there are 3 levels. I changed all the data to correct (my personal), filled in the name, address, postal code. Then I uploaded a photo of my documents and waited. At level 1 there was a message "information has been updated", and at level 2 there was something like "reviewing."
After 1-2 days, I go into the settings again and saw that everything was rejected without any explanation or messages by email.
I can't understand what they need from me and why no one has contacted me so far. Perhaps someone has encountered a similar situation? Or is this bookmaker's scam just beginning?

Scammers Profile Link:
https://stake.com/

Reference Link: -
Amount Scammed: 5000-6000$
Payment Method: TRX (Tron)
Proof of Payment: txid
PM/Chat Logs:
https://imgur.com/a/YIw5nmT
https://imgur.com/a/xroM5Dr

Additional Notes:
UPD. Finally I can see my bets history, screenshot attached:
https://imgur.com/a/82kHIAY