Issue is that one of their Sr. Fraud Analysts knows me and has a grudge over me. And he's placed me in a weird list where all my trasactions are monitored.
I am curious, firstly, how would you even know that a Senior Fraud Analyst has a grudge against you? Do you know them personally or only in a business sense? It's even stranger that you're on some kind of fraud list, why would you end up on it? It seems like you're selectively excluding some information
Dude, think about it. This payment processor conducts millions of transactions daily. Many people transact on localbitoins and paxful and have thousands of transactions through skrill, and their accounts are never blocked.
It is simply impossible to check every transaction by hand.
My customers never place any memos including bitcoin when they send payments. And yet my account was blocked 3 times for the last 2 months, 2 of which on the last 12 days. And those are limited transactions - in the amounts of 50 - 250$. Im not talking abount 5 grand at once or 10 grand at once, which would be suspicious indeed.
And since I've worked in similar companies, I know that they have monitoring lists of "suspicious" accounts.
Paysafe's Sr. Fraud Manager for Digital Wallets lived in the same building with me, and he knows me personally for 20 years.
Also - an interesting update. DianeT510 sent me an email today, with screenshots from her account, from which is visible that she did not receive any payment back. The payment is marked as processed. Not cancelled. Not reversed. So Skrill are basically stealing money from their customers, claiming that payments were reversed.
They've also denied any details about which transaction, for what amount was reversed and to whom. This is in a recorded phone conversation. They just said that recent transactions were reversed, and they charged me 44.30EUR administrative fee. And coincidentally this was the only amount left after the "reversals", so my current balance is exactly 0.
They've also lied to me twice over the phone and on email that I will be able to withdraw my money to a bank account. After which without any notification, they just disabled the account.
I am definitely going to the cops and Im sending letters to the IMF and the ESFS. I already submitted a tip to Europol.
I will update you on the progress, but I am sure those bastards will lose their license to operate as a payment processor soon.
In PayPal even if the account is disabled they provide detailed information of which transaction and the reason for reversal.
And in most cases you get the money back within 6 months to a bank account.
EDIT: FBI tipped as well. I am going to end their money laundering operation. Fuckn scammers.
