OP should coordinate with BETFLEXI first since the account closure is only based on suspicion of "using automated systems to exploit potential loopholes." That’s my suggestion for now, especially since the casino seems committed to resolving the issue. If it’s still not resolved on your end, feel free to update us here, and we’ll discuss whether their decision is fair.
@aBETFLEXI, if you’re investigating the situation, please provide a timeline for the account in question so they aren’t left waiting indefinitely. Is there anything in your TOS regarding investigation time for cases like this, or has it ever happened before?
Topic: scammed by BETFLEXI.COM - page 2. (Read 393 times)
I don't think it's 13533 wagers. I think it's 13533 wagered amount.
It’s clearer now since I read their reply (could be from a rep too) where they mentioned you deposited $200 and wagered 13,533, without the "$" sign. That’s why I’m assuming it triggered the system to flag your account for using a bot.[...]I think we can agree that it's safe to assume that dripstoil was referring to wager amount, not betting times. Betflexi explained it "better" on their response on this thread,
[...]
Unusual Activity within 20 Minutes:
The user registered on our platform and played first sets of games normally. After that, he made 200 USD deposit in ETH and within a short period of just 20 minutes, played hundreds of games. This level of activity is suspicious and highly indicative of the use of automated systems to exploit potential loopholes, as no human player could naturally engage in such rapid gameplay.
Immediately after completing this suspicious flurry of activity, the user hastily requested a withdrawal, seeking to exit the platform before any further review of their activity could be conducted.[...]
Unusual Activity within 20 Minutes:
The user registered on our platform and played first sets of games normally. After that, he made 200 USD deposit in ETH and within a short period of just 20 minutes, played hundreds of games. This level of activity is suspicious and highly indicative of the use of automated systems to exploit potential loopholes, as no human player could naturally engage in such rapid gameplay.
Immediately after completing this suspicious flurry of activity, the user hastily requested a withdrawal, seeking to exit the platform before any further review of their activity could be conducted.[...]
"Hundreds of games", not "ten thousands of games".
OP, though I can't see if this is relevant to your situation [yet], to be clear of any doubt, for future reference, and to get a better context of your situation, what resolution method had you made before escalating it to the forum? Just the chat on their chatbox as shown on your screenshot? Live support? Email? PM their rep?
Quote
and wagered 13,533 within 20 minutes and quickly initiated a withdrawal to exit.
Can you deny this? Perhaps you can give us a clear screenshot of your bet history of the betting session.I don't deny it and I can't give you any screenshot as I'm banned. Perhaps they will show it? They should provide it along with all provably fair information to go with it. I created the account the same day.
This amount of wager is not abnormal. It's absurd to think it is.
I went through the crypto withdrawal and deposit and both have very low IDs. My withdrawals have an ID of 8,9. My deposit have an ID of 22,23,24. This might indicate they haven't had many real users and this might explain their supposed lack of experience as I might be the first real user they've had that bet more than a few dollars.
They're running competitions for large bonus % but their maximum withdrawal per day is $500. They were last online after my posts and still did not reply to them or provide any evidence.
My reason for going straight here is that it was quite blatant of them to claim I'm using some automated exploit bot. I wanted to make sure people are aware of this as this appears to be just an exit-scam. I did some research and it looks like they just purchased a script and copy pasted it with some new branding.
I don't think it's 13533 wagers. I think it's 13533 wagered amount.
It’s clearer now since I read their reply (could be from a rep too) where they mentioned you deposited $200 and wagered 13,533, without the "$" sign. That’s why I’m assuming it triggered the system to flag your account for using a bot.He then deposited $200 in ETH, used the bot, and wagered 13,533 within 20 minutes and quickly initiated a withdrawal to exit.
So if I bet $50 10 times then it's $500. The timestamps would be pretty clear about this once you see them.
Here's a screenshot I had before they banned. I have 437 pages so in total that is 4370 bets with 10 bets per page and look at the times though it doesn't seem to be sorted if you look at the ID you'll see that I really don't have that many.
https://i.ibb.co/WK0wkWP/bets.png
Here's a screenshot I had before they banned. I have 437 pages so in total that is 4370 bets with 10 bets per page and look at the times though it doesn't seem to be sorted if you look at the ID you'll see that I really don't have that many.
https://i.ibb.co/WK0wkWP/bets.png
Looks like you’ve got a solid case here, since the casino’s claim of "Unusual Activity within 20 Minutes" doesn’t really come with clear proof of what kind of unusual activity they’re referring to. Starting with a $200 deposit and making a total of 13,533 wagers ($) is totally possible.
So if we're off the topic of too many wagered money as a metric for what I did, they were claiming I used a "small loophole" and had a bot exploit it.
What was it? I keep asking this and they haven't given an answer.
I don't think it's 13533 wagers. I think it's 13533 wagered amount.
It’s clearer now since I read their reply (could be from a rep too) where they mentioned you deposited $200 and wagered 13,533, without the "$" sign. That’s why I’m assuming it triggered the system to flag your account for using a bot.He then deposited $200 in ETH, used the bot, and wagered 13,533 within 20 minutes and quickly initiated a withdrawal to exit.
So if I bet $50 10 times then it's $500. The timestamps would be pretty clear about this once you see them.
Here's a screenshot I had before they banned. I have 437 pages so in total that is 4370 bets with 10 bets per page and look at the times though it doesn't seem to be sorted if you look at the ID you'll see that I really don't have that many.
https://i.ibb.co/WK0wkWP/bets.png
Here's a screenshot I had before they banned. I have 437 pages so in total that is 4370 bets with 10 bets per page and look at the times though it doesn't seem to be sorted if you look at the ID you'll see that I really don't have that many.
https://i.ibb.co/WK0wkWP/bets.png
Looks like you’ve got a solid case here, since the casino’s claim of "Unusual Activity within 20 Minutes" doesn’t really come with clear proof of what kind of unusual activity they’re referring to. Starting with a $200 deposit and making a total of 13,533 wagers ($) is totally possible.
We should focus on the "13,533 wagered" just to clarify with the OP if this is a mixed wager on dice and slots, or just one of them?
I'm trying to analyze this "13,533 wagered in 20 minutes." Since both slots and dice have fast results, I think it's possible, especially with the auto-spin feature.
However, that's just my opinion, I still want to see if @BETFLEXI.COM could give us more insight into whether this is really possible, because if not, it could mean that OP is exploiting the system, and the casino has the right to freeze his account, including his balance (deposits and winnings).
Let’s focus on that for now, and we’ll go further after hearing from @BETFLEXI.COM’s rep. Then we can verify and compare it with other casinos to see the standard.
I'm trying to analyze this "13,533 wagered in 20 minutes." Since both slots and dice have fast results, I think it's possible, especially with the auto-spin feature.
However, that's just my opinion, I still want to see if @BETFLEXI.COM could give us more insight into whether this is really possible, because if not, it could mean that OP is exploiting the system, and the casino has the right to freeze his account, including his balance (deposits and winnings).
Let’s focus on that for now, and we’ll go further after hearing from @BETFLEXI.COM’s rep. Then we can verify and compare it with other casinos to see the standard.
Agreed, but also to be clear I wasn't even using automated ingame system for spins in either the slots or dice.
I don't recall if their slots had auto and if they did I didn't use it but I do think I remember that you can stop a bet early just by pressing space so you can easily spin with this.
I was doing slots at first, won quite a bit and went to dice.
In dice, I didn't use the auto feature though it does have it. I didn't win way many times in a row which felt weird for dice so my behavior was to bet a certain way a few times and when I flipped my bet suddenly I started winning. I started doing it more and then this when things blew up. Maybe this is their small loophole? That would imply they were rigging the next results to be a lose based on my current bet, wouldn't it? I thought I was possibly just lucky but it seems like it may be more than that now. That might explain why they said it was automated bets, they think the flipping was me maybe writing a bot to do this?
If you did somehow spin rapidly with "automated bots", how is that an exploit? Most casinos love this and even have turbo spins. I wasn't using any of this and the ingame auto to be clear though.
I can't really go and show you a video since I'm banned and want to avoid a multi account accusation. You're free to waste your money there though.
They can always just post my full bet history with timestamps. Make sure if you do this to include all the provably fair information along with each bet so we can independently verify them as I'm getting more suspicious of this site. You'll see this correlate with what I said about losing many times in a row then I changed my tactic to flip bets and it started winning. This might explain why they're hesitant to actually provide proof.
I get your point, but I’m not really focused on how you won your bets. What I’m more curious about are the points I bolded.
"13,533 wagered in 20 minutes" --- this part really caught my attention.
I also did some quick research, and here’s what I found:
For dice: around 40-60 spins per minute.
For slots: roughly 100-120 rolls per minute.
These numbers are assuming the gambler is using auto-spin or auto-roll. So, let’s try calculating using the maximum figures for both games:
For dice: 60 x 20 minutes = 1,200 wagers
For slots: 120 x 20 minutes = 2,400 wagers
Based on what I read, your claim of 13,533 wagers in 20 minutes doesn’t quite add up. This could be why the casino got suspicious, thinking there might be some cheating involved. I’d love to hear your response to this.
So if I bet $50 10 times then it's $500. The timestamps would be pretty clear about this once you see them.
Here's a screenshot I had before they banned. I have 437 pages so in total that is 4370 bets with 10 bets per page and look at the times though it doesn't seem to be sorted if you look at the ID you'll see that I really don't have that many.
https://i.ibb.co/WK0wkWP/bets.png
More interestingly my crypto deposits have id of 22 23 and 24. Are these global ID because if they are then this site has only had 20 deposits in total.
We should focus on the "13,533 wagered" just to clarify with the OP if this is a mixed wager on dice and slots, or just one of them?
I'm trying to analyze this "13,533 wagered in 20 minutes." Since both slots and dice have fast results, I think it's possible, especially with the auto-spin feature.
However, that's just my opinion, I still want to see if @BETFLEXI.COM could give us more insight into whether this is really possible, because if not, it could mean that OP is exploiting the system, and the casino has the right to freeze his account, including his balance (deposits and winnings).
Let’s focus on that for now, and we’ll go further after hearing from @BETFLEXI.COM’s rep. Then we can verify and compare it with other casinos to see the standard.
I'm trying to analyze this "13,533 wagered in 20 minutes." Since both slots and dice have fast results, I think it's possible, especially with the auto-spin feature.
However, that's just my opinion, I still want to see if @BETFLEXI.COM could give us more insight into whether this is really possible, because if not, it could mean that OP is exploiting the system, and the casino has the right to freeze his account, including his balance (deposits and winnings).
Let’s focus on that for now, and we’ll go further after hearing from @BETFLEXI.COM’s rep. Then we can verify and compare it with other casinos to see the standard.
Agreed, but also to be clear I wasn't even using automated ingame system for spins in either the slots or dice.
I don't recall if their slots had auto and if they did I didn't use it but I do think I remember that you can stop a bet early just by pressing space so you can easily spin with this.
I was doing slots at first, won quite a bit and went to dice.
In dice, I didn't use the auto feature though it does have it. I didn't win way many times in a row which felt weird for dice so my behavior was to bet a certain way a few times and when I flipped my bet suddenly I started winning. I started doing it more and then this when things blew up. Maybe this is their small loophole? That would imply they were rigging the next results to be a lose based on my current bet, wouldn't it? I thought I was possibly just lucky but it seems like it may be more than that now. That might explain why they said it was automated bets, they think the flipping was me maybe writing a bot to do this?
If you did somehow spin rapidly with "automated bots", how is that an exploit? Most casinos love this and even have turbo spins. I wasn't using any of this and the ingame auto to be clear though.
I can't really go and show you a video since I'm banned and want to avoid a multi account accusation. You're free to waste your money there though.
They can always just post my full bet history with timestamps. Make sure if you do this to include all the provably fair information along with each bet so we can independently verify them as I'm getting more suspicious of this site. You'll see this correlate with what I said about losing many times in a row then I changed my tactic to flip bets and it started winning. This might explain why they're hesitant to actually provide proof.
I get your point, but I’m not really focused on how you won your bets. What I’m more curious about are the points I bolded.
"13,533 wagered in 20 minutes" --- this part really caught my attention.
I also did some quick research, and here’s what I found:
For dice: around 40-60 spins per minute.
For slots: roughly 100-120 rolls per minute.
These numbers are assuming the gambler is using auto-spin or auto-roll. So, let’s try calculating using the maximum figures for both games:
For dice: 60 x 20 minutes = 1,200 wagers
For slots: 120 x 20 minutes = 2,400 wagers
Based on what I read, your claim of 13,533 wagers in 20 minutes doesn’t quite add up. This could be why the casino got suspicious, thinking there might be some cheating involved. I’d love to hear your response to this.
We should focus on the "13,533 wagered" just to clarify with the OP if this is a mixed wager on dice and slots, or just one of them?
I'm trying to analyze this "13,533 wagered in 20 minutes." Since both slots and dice have fast results, I think it's possible, especially with the auto-spin feature.
However, that's just my opinion, I still want to see if @BETFLEXI.COM could give us more insight into whether this is really possible, because if not, it could mean that OP is exploiting the system, and the casino has the right to freeze his account, including his balance (deposits and winnings).
Let’s focus on that for now, and we’ll go further after hearing from @BETFLEXI.COM’s rep. Then we can verify and compare it with other casinos to see the standard.
I'm trying to analyze this "13,533 wagered in 20 minutes." Since both slots and dice have fast results, I think it's possible, especially with the auto-spin feature.
However, that's just my opinion, I still want to see if @BETFLEXI.COM could give us more insight into whether this is really possible, because if not, it could mean that OP is exploiting the system, and the casino has the right to freeze his account, including his balance (deposits and winnings).
Let’s focus on that for now, and we’ll go further after hearing from @BETFLEXI.COM’s rep. Then we can verify and compare it with other casinos to see the standard.
Agreed, but also to be clear I wasn't even using automated ingame system for spins in either the slots or dice.
I don't recall if their slots had auto and if they did I didn't use it but I do think I remember that you can stop a bet early just by pressing space so you can easily spin with this.
I was doing slots at first, won quite a bit and went to dice.
In dice, I didn't use the auto feature though it does have it. I didn't win way many times in a row which felt weird for dice so my behavior was to bet a certain way a few times and when I flipped my bet suddenly I started winning. I started doing it more and then this when things blew up. Maybe this is their small loophole? That would imply they were rigging the next results to be a lose based on my current bet, wouldn't it? I thought I was possibly just lucky but it seems like it may be more than that now. That might explain why they said it was automated bets, they think the flipping was me maybe writing a bot to do this?
If you did somehow spin rapidly with "automated bots", how is that an exploit? Most casinos love this and even have turbo spins. I wasn't using any of this and the ingame auto to be clear though.
I can't really go and show you a video since I'm banned and want to avoid a multi account accusation. You're free to waste your money there though.
They can always just post my full bet history with timestamps. Make sure if you do this to include all the provably fair information along with each bet so we can independently verify them as I'm getting more suspicious of this site. You'll see this correlate with what I said about losing many times in a row then I changed my tactic to flip bets and it started winning. This might explain why they're hesitant to actually provide proof.
We should focus on the "13,533 wagered" just to clarify with the OP if this is a mixed wager on dice and slots, or just one of them?
I'm trying to analyze this "13,533 wagered in 20 minutes." Since both slots and dice have fast results, I think it's possible, especially with the auto-spin feature.
However, that's just my opinion, I still want to see if @BETFLEXI.COM could give us more insight into whether this is really possible, because if not, it could mean that OP is exploiting the system, and the casino has the right to freeze his account, including his balance (deposits and winnings).
Let’s focus on that for now, and we’ll go further after hearing from @BETFLEXI.COM’s rep. Then we can verify and compare it with other casinos to see the standard.
I'm trying to analyze this "13,533 wagered in 20 minutes." Since both slots and dice have fast results, I think it's possible, especially with the auto-spin feature.
However, that's just my opinion, I still want to see if @BETFLEXI.COM could give us more insight into whether this is really possible, because if not, it could mean that OP is exploiting the system, and the casino has the right to freeze his account, including his balance (deposits and winnings).
Let’s focus on that for now, and we’ll go further after hearing from @BETFLEXI.COM’s rep. Then we can verify and compare it with other casinos to see the standard.
Having 13,533 wagered is a stupid metric to use. You seem to think this is out of the normal, and are trying to portray it as such but you're trying to distract from the obvious issue here, which is that you won't provide any proof of what you allege.
What blackmail? I posted the whole chatlog for all to read before I was banned. I told you clearly what I'm about to do, report you for blatant scamming because I did not do bot and it's just stupid to block me due to it. It was clear at that point for me what you were doing.
What world do you live in where hundreds of spins is not normal in 20 minutes? Have you used your own slot machines?
Your claims are absurd because I did not use any bot. This is just stupid. I would go video your site me playing but I'm banned and if I make a new account you'll start claiming I'm multi-accounting as justification.
Anyone who's done slots can tell you this and it's concerning that you seem to think a metric that I've done hundreds of spins is somehow proof of anything.
I ask again, provide proof of the exploit you allege I used. Stop trying to blur the issue to get out of this, you've taken my money and claimed I used "automated botting" with blurry accusations. Provide hard evidence.
I'm getting tired of constantly having to repeat this to you. Stop dancing around a very simple question. What exploit?
I didn't automate and it's stupid i have to repeat this again and again but you seemed to come to the conclusion I have 'admitted it', because I said it wouldn't matter if I did or didn't.
This is childish as hell.
To be clear with everyone here, I realize now these people are scammers, I do not expect my money back and I am not arguing with them to return it because I know they wont. Their accusations are silly and blatant. To payout now would be for them to admit they were attempting a scam
This is a warning to all others. They will close you if you win with false accusations
What blackmail? I posted the whole chatlog for all to read before I was banned. I told you clearly what I'm about to do, report you for blatant scamming because I did not do bot and it's just stupid to block me due to it. It was clear at that point for me what you were doing.
What world do you live in where hundreds of spins is not normal in 20 minutes? Have you used your own slot machines?
Your claims are absurd because I did not use any bot. This is just stupid. I would go video your site me playing but I'm banned and if I make a new account you'll start claiming I'm multi-accounting as justification.
Anyone who's done slots can tell you this and it's concerning that you seem to think a metric that I've done hundreds of spins is somehow proof of anything.
I ask again, provide proof of the exploit you allege I used. Stop trying to blur the issue to get out of this, you've taken my money and claimed I used "automated botting" with blurry accusations. Provide hard evidence.
I'm getting tired of constantly having to repeat this to you. Stop dancing around a very simple question. What exploit?
As of the 13,533 wagered within 20 minutes , no rocket science here unfortunately but is this against the terms of service...if slot games can have automated gaming technically for me this should be looked at with caution...or perhaps this is the loophole that is being talked about 
Well, I didn't automate for one, secondly, if I did how is this an exploit? I really don't understand what their accusing me of as firstly, most slots have an auto button, and how is that an exploit?I didn't automate and it's stupid i have to repeat this again and again but you seemed to come to the conclusion I have 'admitted it', because I said it wouldn't matter if I did or didn't.
This is childish as hell.
To be clear with everyone here, I realize now these people are scammers, I do not expect my money back and I am not arguing with them to return it because I know they wont. Their accusations are silly and blatant. To payout now would be for them to admit they were attempting a scam
This is a warning to all others. They will close you if you win with false accusations
Two wrongs don't make a right that's for sure!
@trustmebro you could have done better with engaging support to help look into your issue like any other player would and not using public sympathy or defacing them like it was called to get what you want... I know issues of money/withdraws can be frustrating at times and your hand was forced but so did Betflexi who had to protect their image/reputation.
As of the 13,533 wagered within 20 minutes , no rocket science here unfortunately but is this against the terms of service...if slot games can have automated gaming technically for me this should be looked at with caution...or perhaps this is the loophole that is being talked about
Btw Is blocking the user the best resolve? What happens to their funds?
@trustmebro you could have done better with engaging support to help look into your issue like any other player would and not using public sympathy or defacing them like it was called to get what you want... I know issues of money/withdraws can be frustrating at times and your hand was forced but so did Betflexi who had to protect their image/reputation.
As of the 13,533 wagered within 20 minutes , no rocket science here unfortunately but is this against the terms of service...if slot games can have automated gaming technically for me this should be looked at with caution...or perhaps this is the loophole that is being talked about
Btw Is blocking the user the best resolve? What happens to their funds?
To give a better understanding, OP made a post on their ANN thread too, and their representative has addressed to the matter with their defense, I've asked them to move their discussion to this thread and provide supporting evidences. For the time being, I'll add this to my list.
Thank you for your time. We would like to address the allegations made by this user regarding their experience on Betflexi.com. The following points outline the behavior of this user and highlight clear indicators of ulterior motives and malicious intent to exploit our platform.
Unusual Activity within 20 Minutes:
The user registered on our platform and played first sets of games normally. After that, he made 200 USD deposit in ETH and within a short period of just 20 minutes, played hundreds of games. This level of activity is suspicious and highly indicative of the use of automated systems to exploit potential loopholes, as no human player could naturally engage in such rapid gameplay.
Immediately after completing this suspicious flurry of activity, the user hastily requested a withdrawal, seeking to exit the platform before any further review of their activity could be conducted.
Quick Escalation to Blackmail:
Upon being confronted with violations of our terms and conditions, the user swiftly turned to blackmail. Rather than engage in a dialogue or dispute resolution process, they immediately threatened our platform and, within just 5 minutes, had already created a scam accusation thread on Bitcointalk. This rapid escalation is not the behavior of a genuine user but rather of someone who had a preconceived plan to harm our platform’s reputation if their exploitation attempt was discovered.
No Interest in Contacting Support or Management:
At no time did the user attempt to engage with our support team or discuss their case with management, despite the availability of multiple channels for dispute resolution. Instead, the user hastily proceeded to publicly accuse Betflexi.com of misconduct, which indicates their intent to damage our reputation rather than resolve any legitimate concerns.
Familiarity with Bitcointalk Rules and Behavior:
The user demonstrated a comprehensive understanding of Bitcointalk’s rules and practices, suggesting that they are likely an experienced forum user. However, they chose to create a new account to post their accusations. This behavior raises the question: why did they not use their established account? It is probable that they wished to maintain anonymity and distance their regular account from any involvement in exploitative behavior.
Failure to Follow Legitimate Channels:
Betflexi.com provides explicit contact information, including an email address for dispute resolution. The user opted not to use this route, further confirming their bad faith. A genuine user, if they felt wronged, would have utilized the proper communication channels before resorting to public accusations.
The behavior exhibited by this user strongly suggests malicious intent from the outset. They did not interact with our platform in good faith and instead exploited loopholes while preparing to tarnish our reputation as soon as confronted. We urge the community to consider the facts and discern this attempt to manipulate public opinion.
Betflexi.com remains dedicated to offering a fair and transparent gaming environment and takes all claims seriously. However, we will not be intimidated by baseless accusations made by bad actors attempting to exploit our platform.
Finally a casino rep that is making a detailed reply, I really appreciate that. Other reps always make a short reply, providing no further explanation of what's going on. It's refreshing to see some people take cases like this serious.
What's also alarming is how people want to use our forum to make these accusations. How do they even find it or are they just an existing member and use an alt account?
Guess the ball is on OP's side now and he has some explaining to do.
To give a better understanding, OP made a post on their ANN thread too, and their representative has addressed to the matter with their defense, I've asked them to move their discussion to this thread and provide supporting evidences. For the time being, I'll add this to my list.
Thank you for your time. We would like to address the allegations made by this user regarding their experience on Betflexi.com. The following points outline the behavior of this user and highlight clear indicators of ulterior motives and malicious intent to exploit our platform.
Unusual Activity within 20 Minutes:
The user registered on our platform and played first sets of games normally. After that, he made 200 USD deposit in ETH and within a short period of just 20 minutes, played hundreds of games. This level of activity is suspicious and highly indicative of the use of automated systems to exploit potential loopholes, as no human player could naturally engage in such rapid gameplay.
Immediately after completing this suspicious flurry of activity, the user hastily requested a withdrawal, seeking to exit the platform before any further review of their activity could be conducted.
Quick Escalation to Blackmail:
Upon being confronted with violations of our terms and conditions, the user swiftly turned to blackmail. Rather than engage in a dialogue or dispute resolution process, they immediately threatened our platform and, within just 5 minutes, had already created a scam accusation thread on Bitcointalk. This rapid escalation is not the behavior of a genuine user but rather of someone who had a preconceived plan to harm our platform’s reputation if their exploitation attempt was discovered.
No Interest in Contacting Support or Management:
At no time did the user attempt to engage with our support team or discuss their case with management, despite the availability of multiple channels for dispute resolution. Instead, the user hastily proceeded to publicly accuse Betflexi.com of misconduct, which indicates their intent to damage our reputation rather than resolve any legitimate concerns.
Familiarity with Bitcointalk Rules and Behavior:
The user demonstrated a comprehensive understanding of Bitcointalk’s rules and practices, suggesting that they are likely an experienced forum user. However, they chose to create a new account to post their accusations. This behavior raises the question: why did they not use their established account? It is probable that they wished to maintain anonymity and distance their regular account from any involvement in exploitative behavior.
Failure to Follow Legitimate Channels:
Betflexi.com provides explicit contact information, including an email address for dispute resolution. The user opted not to use this route, further confirming their bad faith. A genuine user, if they felt wronged, would have utilized the proper communication channels before resorting to public accusations.
The behavior exhibited by this user strongly suggests malicious intent from the outset. They did not interact with our platform in good faith and instead exploited loopholes while preparing to tarnish our reputation as soon as confronted. We urge the community to consider the facts and discern this attempt to manipulate public opinion.
Betflexi.com remains dedicated to offering a fair and transparent gaming environment and takes all claims seriously. However, we will not be intimidated by baseless accusations made by bad actors attempting to exploit our platform.
[...]
Edit: Oh, OP, please also provide your screenshot on higher resolution.
It is readable now [somehow LOL].[Edit]
I have over 2 thousand in my balance that is now in a banned account.
When did you created the account?Quote
and wagered 13,533 within 20 minutes and quickly initiated a withdrawal to exit.
Can you deny this? Perhaps you can give us a clear screenshot of your bet history of the betting session.
To give a better understanding, OP made a post on their ANN thread too, and their representative has addressed to the matter with their defense, I've asked them to move their discussion to this thread and provide supporting evidences. For the time being, I'll add this to my list.
OP, please stop posting and engaging in any further discussion there, it'll make things harder for overseer to follow developments of your case when it's presented on two simultaneous thread.
Edit: Oh, OP, please also provide your screenshot on higher resolution. I don't know if it's just me or not, but I can barely see what's shown on "account transaction". Perhaps upload them to talkimg.
First of all, I want to assure everyone that there is no scam anywhere in our system, and there never will be. This user created an account yesterday and deposited $30, then $100. The first two deposits were properly used, and the playing was normal and acceptable in accordance with our terms of use.
After that, he discovered a small loophole and decided to exploit it using an automated bot. He then deposited $200 in ETH, used the bot, and wagered 13,533 within 20 minutes and quickly initiated a withdrawal to exit.
Despite this, we still wanted to engage with him in a conversation to see how we could reach a peaceful resolution. Instead of accepting our overture, he quickly started threatening us with blackmail. We were forced to block his account because he consistently defaced our public chat room and attempted more nefarious activities. We simply blocked the account to protect our system from further violations, which was our last resort.
Later, he seemed to accept that he was using an automated system but argued that even if he did, that he did not gain any advantage from using it.
After that, he discovered a small loophole and decided to exploit it using an automated bot. He then deposited $200 in ETH, used the bot, and wagered 13,533 within 20 minutes and quickly initiated a withdrawal to exit.
Despite this, we still wanted to engage with him in a conversation to see how we could reach a peaceful resolution. Instead of accepting our overture, he quickly started threatening us with blackmail. We were forced to block his account because he consistently defaced our public chat room and attempted more nefarious activities. We simply blocked the account to protect our system from further violations, which was our last resort.
Later, he seemed to accept that he was using an automated system but argued that even if he did, that he did not gain any advantage from using it.
OP, please stop posting and engaging in any further discussion there, it'll make things harder for overseer to follow developments of your case when it's presented on two simultaneous thread.
Edit: Oh, OP, please also provide your screenshot on higher resolution. I don't know if it's just me or not, but I can barely see what's shown on "account transaction". Perhaps upload them to talkimg.
I have over 2 thousand in my balance that is now in a banned account.
They closed my account on my first withdrawal attempt claiming I used automated systems. I've included the chat below.
https://i.ibb.co/6JS4Cmm/chat.png
We all know how stupid that is, especially since all you can do here is dice and slots. Which have an auto button.
I don't think anything else needs to be said here, this is just stupid. I've never seen this before.
https://i.ibb.co/WK0wkWP/bets.png
https://i.ibb.co/p0pnzK3/blocked.png
https://i.ibb.co/pjP2yck/cancel.png
They closed my account on my first withdrawal attempt claiming I used automated systems. I've included the chat below.
https://i.ibb.co/6JS4Cmm/chat.png
We all know how stupid that is, especially since all you can do here is dice and slots. Which have an auto button.
I don't think anything else needs to be said here, this is just stupid. I've never seen this before.
https://i.ibb.co/WK0wkWP/bets.png
https://i.ibb.co/p0pnzK3/blocked.png
https://i.ibb.co/pjP2yck/cancel.png
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