Self-exclusion/ban who to be blame | Bitcointalksearch.org

jrrsparkles

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Quote from: ultrloa on December 28, 2021, 10:18:12 AM

Quote from: jrrsparkles on December 28, 2021, 08:55:16 AM

Quote from: RILWAN on December 26, 2021, 04:26:42 PM

Lots of users from this forum have come up with one complaint or the other on how their deposits were withheld by gambling sites after going on self-exclusions, but I confusion why should a user go ahead to make deposits or request for withdrawal after accounts are banned or are its part of the rules of gambling sites to allow for withdrawal from ban account.
In this situation who is to blame the gambling site or the player?

Is there anyone who do this? Who requested ban with balance but changed his mind later, funny though.

But before requesting such exclusive discussion you have to drain whatever you have and make sure that you want the ban permanently because once banned its banned forever.

Exactly! Why would someone ask a self-exclusion if they still have some balance left on their account? I don't know if it's just because of the mood of the gamblers or is it just he can't stop from playing until he loses everything he had. This might be a quick decision made by the gambler due to so much stress, a exaggerated or desperate decision has been made.

The casino doesn't need to explain everything from this as I believe it's on their ToS that once you lock or close your account the casino don't need to return your closed account since you agree to their terms just from the start.

I don't think every casino has such feature as well because no casino want to delete someone's account permanently, probably they can lock it for certain period of time to stop their gambling urge from getting into an addiction.

hyudien

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Quote from: ultrloa on December 28, 2021, 10:18:12 AM

Quote from: jrrsparkles on December 28, 2021, 08:55:16 AM

Quote from: RILWAN on December 26, 2021, 04:26:42 PM

Lots of users from this forum have come up with one complaint or the other on how their deposits were withheld by gambling sites after going on self-exclusions, but I confusion why should a user go ahead to make deposits or request for withdrawal after accounts are banned or are its part of the rules of gambling sites to allow for withdrawal from ban account.
In this situation who is to blame the gambling site or the player?

Is there anyone who do this? Who requested ban with balance but changed his mind later, funny though.

But before requesting such exclusive discussion you have to drain whatever you have and make sure that you want the ban permanently because once banned its banned forever.

Exactly! Why would someone ask a self-exclusion if they still have some balance left on their account? I don't know if it's just because of the mood of the gamblers or is it just he can't stop from playing until he loses everything he had. This might be a quick decision made by the gambler due to so much stress, a exaggerated or desperate decision has been made.

The casino doesn't need to explain everything from this as I believe it's on their ToS that once you lock or close your account the casino don't need to return your closed account since you agree to their terms just from the start.

To the point where I draw conclusions. That is the immaturity of gamblers who immediately try to play with their own decisions. Either way this is the childish attitude of a player who already knows that the consequence of self-exclusion is a consequence that he quits the casino so as not to leave any trace of balance in his account. When the process of self-exclusion is carried out, but inside it is inconsistent and tries to re-open, then automatically this rationally also has the root of the problem in the gambler.

ultrloa

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Quote from: jrrsparkles on December 28, 2021, 08:55:16 AM

Quote from: RILWAN on December 26, 2021, 04:26:42 PM

Lots of users from this forum have come up with one complaint or the other on how their deposits were withheld by gambling sites after going on self-exclusions, but I confusion why should a user go ahead to make deposits or request for withdrawal after accounts are banned or are its part of the rules of gambling sites to allow for withdrawal from ban account.
In this situation who is to blame the gambling site or the player?

Is there anyone who do this? Who requested ban with balance but changed his mind later, funny though.

But before requesting such exclusive discussion you have to drain whatever you have and make sure that you want the ban permanently because once banned its banned forever.

Exactly! Why would someone ask a self-exclusion if they still have some balance left on their account? I don't know if it's just because of the mood of the gamblers or is it just he can't stop from playing until he loses everything he had. This might be a quick decision made by the gambler due to so much stress, a exaggerated or desperate decision has been made.

The casino doesn't need to explain everything from this as I believe it's on their ToS that once you lock or close your account the casino don't need to return your closed account since you agree to their terms just from the start.

nakamura12

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This mistake is clearly on the gambler's side as he/she deposited and then asked to self-exclusion/ban. In my opinion, it is almost the same as getting banned for violating rules and the gambling site have the rights to hold the funds until the gambler asked to discontinue the self-exclusion/ban if the gambling site let you do that. Some sites do that which your account will be banned and your funds are now lost (which is taken by the site owner). The right decision is to withdraw funds and ask to self-exclusion/ban your account. Asking for your funds that you have lose in wager is a different story.

Tellek Garing

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The mistake is on the side of the player because if you discovered you are getting addicted to gambling and want to take a break, why not withdraw all your funds first and go away or better still have a close associate change your password to the account and not giving it to you. But if you request closure of your account you lost all the benefits alongside your deposits.
But again some gambling site considers their customers with flexible exit plans that allow the user access to funds after account closer but with a limited time frame.

jrrsparkles

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Quote from: RILWAN on December 26, 2021, 04:26:42 PM

Lots of users from this forum have come up with one complaint or the other on how their deposits were withheld by gambling sites after going on self-exclusions, but I confusion why should a user go ahead to make deposits or request for withdrawal after accounts are banned or are its part of the rules of gambling sites to allow for withdrawal from ban account.
In this situation who is to blame the gambling site or the player?

Is there anyone who do this? Who requested ban with balance but changed his mind later, funny though.

But before requesting such exclusive discussion you have to drain whatever you have and make sure that you want the ban permanently because once banned its banned forever.

Distinctin

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When it comes to the blaming part, you'll never win against a gambling site as they would always say you violated the rules or it's commonly called as TOS. Just make sure you play with a reputable site so you'll be save from future problem.

Self exclusion is a good feature of the site, it helps addicted gamblers to avoid gambling from the site for a certain period of time set by the user itself, therefore whatever the rules are, it has to be followed.

Danydee

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Quote from: Poker Player on December 28, 2021, 02:40:50 AM

It amazes me that so many people say that the player is to blame. What is the self-exclusion function for, then?

We're talking about people who have a problem they can't control, a compulsion problem.

I haven't researched the historical origin but I'm sure that responsible gambling options are more the result of political powers enacting laws and regulations to control the casinos rather than something the casinos have willingly implemented themselves.

For the casinos, the players who don't control themselves are the most profitable.

What a coincidence that we have had several cases in the forum lately.

In decent casinos you can withdraw your money if you have self-excluded, what you cannot do is deposit or gamble.

Excuse me, but OP is asking to get back the money he has already wagered !
Who can guarantee that is not a scam attempt??

rodskee

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Quote from: RILWAN on December 26, 2021, 04:26:42 PM

Lots of users from this forum have come up with one complaint or the other on how their deposits were withheld by gambling sites after going on self-exclusions, but I confusion why should a user go ahead to make deposits or request for withdrawal after accounts are banned or are its part of the rules of gambling sites to allow for withdrawal from ban account.
In this situation who is to blame the gambling site or the player?

Depend on occasion , Sometimes it is Our Mistakes as gamblers but also sometimes it is the Site mistake because we are only visiting to gamble and when we turns addicted this is how gambling owner rejoice because finally they will be earning more and more from addicted gamblers.
this is why there must be a Law that gambling site must take responsibilities once their players become addicted like what OP is facing.
and they will not take advantage of the situation in which OP cannot help Himself from depositing and betting.
they must try to help the players instead of letting them bet more.

goldkingcoiner

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Quote from: RILWAN on December 26, 2021, 04:26:42 PM

Lots of users from this forum have come up with one complaint or the other on how their deposits were withheld by gambling sites after going on self-exclusions, but I confusion why should a user go ahead to make deposits or request for withdrawal after accounts are banned or are its part of the rules of gambling sites to allow for withdrawal from ban account.
In this situation who is to blame the gambling site or the player?

I think that in this situation, both players and websites can be blamed. Players because they should know if they are self banning themselves, they should first withdraw their money before that. Websites also should not withhold funds which do not belong to them, though. This tactic is a bit underhanded and may even be a sketchy way to profit off of the unknowing. You get what you get.

Poker Player

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It amazes me that so many people say that the player is to blame. What is the self-exclusion function for, then?

We're talking about people who have a problem they can't control, a compulsion problem.

I haven't researched the historical origin but I'm sure that responsible gambling options are more the result of political powers enacting laws and regulations to control the casinos rather than something the casinos have willingly implemented themselves.

For the casinos, the players who don't control themselves are the most profitable.

What a coincidence that we have had several cases in the forum lately.

In decent casinos you can withdraw your money if you have self-excluded, what you cannot do is deposit or gamble.

CDC AP

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Many factors cause why funds in user accounts are locked, among others, because fraud is detected, errors from the gambling site system or being deceived by gambling sites. then it all comes back to each individual, if indeed the problem has been resolved then deciding to continue playing on the site is their choice.

Ryker1

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Quote from: RILWAN on December 26, 2021, 04:26:42 PM

Lots of users from this forum have come up with one complaint or the other on how their deposits were withheld by gambling sites after going on self-exclusions, but I confusion why should a user go ahead to make deposits or request for withdrawal after accounts are banned or are its part of the rules of gambling sites to allow for withdrawal from ban account.
In this situation who is to blame the gambling site or the player?

Well in this case, I will choose --player.
I would choose the player, you are requesting to the casino that your account should be banned that means, you can handle yourself and stand what you have said to the casino because they are following your orders and there is no way to undo when it comes to that matter. A player who requested a ban should take it seriously because banning an account will also take time and also the unbanning account.
However, mentioned above was right, possible this is was on the T&C that we should read first before using the online gambling casino.

ralle14

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I'd also say it's on the player because before requesting a self-exclusion they should've checked the account if it currently has a pending bet or a withdrawable balance instead of causing more inconvenience. This reminds me of a case back then where the self-excluded player have a future bet on Man City to win the EPL but unfortunately that bet got voided as he requested a self-exclusion mid-way through the season.

On the other hand, closed accounts should at least have the option to pull out their money or deposit from the site as that's the usual protocol i've seen on certain casinos whenever someone breaks the terms.

MonsterV

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Much has been said and written about players requesting self-exclusion. If a gambling site offers the option to exclude yourself, then in my view the site has fulfilled its obligations. Players request an exclusion, and then try to create new accounts. We often see that happening. With a VPN it is difficult for a casino to monitor. Then you should check every account with KYC.

Fortify

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Quote from: RILWAN on December 26, 2021, 04:26:42 PM

Lots of users from this forum have come up with one complaint or the other on how their deposits were withheld by gambling sites after going on self-exclusions, but I confusion why should a user go ahead to make deposits or request for withdrawal after accounts are banned or are its part of the rules of gambling sites to allow for withdrawal from ban account.
In this situation who is to blame the gambling site or the player?

It can be hard to understand if you've never had experience with an addiction before, the powerful grasp it can have over you and the tricks that it will play on your mind. It can be all consuming and drive how you live your life day to day. When you are in that state it can be a case of chasing the next fix, much like powerful drug addictions, because it restructures you brain in order to want the dopamine rush from that activity. That is why self exclusion tools can be a great help to a gambler and should be offered (in an effective way, like 6 months non-reversible minimum time limit) by every casino or sportsbook. It's all about breaking the habit short term so you can learn how to live normally and responsibly yet again because often times people can get attached to one particular site - so blocking access to it can help regain control.

mu_enrico

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Well, in the self-exclusion drama, I think players tried to find legal holes so they can win $$$. Conversely, banning because of ToS violation is casino tried to profit from legal. However, since casinos have a reputation to maintain, they cannot just act haphazardly, while players have nothing to lose if they create such accusations. In my opinion, self-exclusion thingy ain't worth spotlight. Simply notice the provider or just ignore the email completely. Asking the world to stop sending you promotion material about gambling is too much to ask.

Bitinity

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Quote from: RILWAN on December 26, 2021, 04:26:42 PM

Lots of users from this forum have come up with one complaint or the other on how their deposits were withheld by gambling sites after going on self-exclusions, but I confusion why should a user go ahead to make deposits or request for withdrawal after accounts are banned or are its part of the rules of gambling sites to allow for withdrawal from ban account.
In this situation who is to blame the gambling site or the player?

First of all self exclusion and ban are two different thing. Secondly, there are always terms or policies about the self exclusion and ban where not all casinos has the same policies and terms. Without a specific situation, we cant speculate who to blame or we cant generate it in a single conclusion. So it is better if you can provide more specific situation/case about the self exclusion or ban.

crzy

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Quote from: RILWAN on December 26, 2021, 04:26:42 PM

Lots of users from this forum have come up with one complaint or the other on how their deposits were withheld by gambling sites after going on self-exclusions, but I confusion why should a user go ahead to make deposits or request for withdrawal after accounts are banned or are its part of the rules of gambling sites to allow for withdrawal from ban account.
In this situation who is to blame the gambling site or the player?

The site did their part to ban your account, and of course not all system have a good security and advanced technology so that's why many are still able to deposit some money, but if you are going to ask me who to blame here? of course the gambler simply because you are the one who controls your money and if you know the word BANNED you will not try to deposit anymore and make a bad statement about the site to ruin their reputation which is in the first place, you are not forced to deposit again.

AmoreJaz

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Quote from: iv4n on December 27, 2021, 08:09:39 AM

Quote from: RILWAN on December 27, 2021, 05:06:46 AM

Quote from: iv4n on December 27, 2021, 04:47:23 AM

...

Thanks for those contributions but how do we deal with the problem now that we know the users/players are in sole responsibility for such actions, I have come across some complaints on this issue with players calling the sites scams.

In my opinion, we can't classify this issue as a scam... if someone is unsubscribed from receiving promotional emails for any reason, and those emails still coming just unsubscribe once again, contact support and tell them something is wrong about that and they will fix it! I don't see a point in making drama and calling for some serious legal actions for this stupidity! I don't think there's some conspiracy here, like casinos are targeting addicted gamblers with promotional emails... People who are doing this sort of thing are trying to present themselves as victims, but I don't see them like that... they played with fire, they tried whatever they tried and now they are crying and trying to get something back from the casino!

at the end of the day, your path is written by yourself and not anyone else. so if there's shortcoming from the casino's end, you should know how not to get tempted again. it is your will power that will help you not to traverse again with the old path. it should be more powerful than your thoughts of playing again. always remind yourself about your goals and why you are changing for the betterment of yourself. temptations will always be there. and it is your own accord how you will act on those temptations.

Topic: Self-exclusion/ban who to be blame (Read 388 times)