Topic: Sent ETH to Yobit ETC wallet by mistake - page 3. (Read 2323 times)

Thanks.

They haven't responded to my follow-up. I sent it today so it will probably be a week before I hear anything.

I don't have anything in my Yobit account.  That ETH transaction was the first time I was sending crypto to Yobit. I was planning on selling for bitcoin and then buy a low priced coin. 

They have both the address for the ETC and ETH wallets. I think they have control of the funds. I'm surprised they didn't immediately offer to return them once they told me of the mistake.  That would be the next logical step. Instead, they simply said the reason you don't have it is because you sent them to an ETC wallet address. They closed the ticket.  Very weird.  I've never interacted with an exchange  with that kind of customer service.

don't use yobit for big coins lik ETH zcash or dash, i use yobit only for scam coin with low value, and always check whatever address you just sent your coins, always double check this, yobit ltely is becoming very scammy, and i don't trust it anymore, this story also show that their support is atrocious, cryptopia for instance, have a much better support, they respond very quickly and solve your problem fast

ETH Ethereum https://coinmarketcap.com/currencies/ethereum/ is the valid coin. The other might not feature an equal life line length, but expire instead. The real developers are on ETH.
BTW https://coinmarketcap.com/exchanges/yobit/ trades both Ethereum variants. Did nothing popped up inside anyone of your Yobit wallets, one by the name ETH other ETC ? You have two there.


Now I have to wager an educated guess: If Yobit created a fresh deposit address for explicitely your use, than they own a private key which could work on both chains, on ETH and on ETC chain? Doable to reimport into the other wallet manually?
I lack the knowledge how "parallel" both chains are operating by now. Before the fork all deposits had been on equal private keys.

What did they tell you when you do a follow up? I don't see it in your post so I'm assuming they still haven't responded yet to you. I'm sorry but I didn't used yobit at all, I only trade in poloniex and so far I didn't encountered any issues. If they have your ETH funds then they should return it to you. I hope you get it back the soonest.

Yeah I use Polo and Bittrex primarily, but I have a certain amount of funds that I use for more speculative tokens that are often on smaller exchanges.  Well, that was the idea at least.  Apparently, based on the analysis of the blockchain, Yobit has my ETH in their possession.  If I had sent it to a BTC address, it would be lost. But that's not the case with ETC.  The question now is whether Yobit will go about refunding it. 

I had found some other threads here where members talked about threatening to create a scam post or something to get Yobit to comply with an issue they were having. I'm not trying to go that route yet. I'll give them time. 

Agreed though. US-based exchanges like Polo and Bittrex are far better in most respects.

I personally don't use yobit, I use poloniex for my trading. But at poloniex if you want to deposit a certain token you get a warning message that if you were to deposit a different coin it would be lost. Again I'm not sure if this applies to yobit as well but I think you might've lost your ETH.

Hi Forum,

A mistake led me to sending ETH to Yobit's ETC wallet address.  Has this happened to anyone before?

Here are a few things that struck me as odd about Yobit.

1. I searched ETH in the wallet search bar, but ETC still showed up.  I realize ETC's full name is Ethereum Classic, but most exchanges will only show Ethereum when you search for ETH

2.  You need one BTC satoshi in your account to participate in the chat box.

3. I reached out to support and it took nearly a week to get a response.  I hadn't realized until after their response that I sent ETH to an ETC wallet.  Instead of offering suggestions to resolve the issue, they sent a response saying I had sent ETH to an ETC wallet and that's why my funds are not showing.  They closed the ticket.

I reached out to Exodus support which is where I sent my ETH from and they said that the exchange has full control of those ETH funds and that it would be possible for them to recover and refund them for me.


I have sent a follow-up to Yobit support.  I don't plan to use their exchange anymore after this experience.  Does anyone have any suggestions or advice for how to deal with them in trying to get back my ETH?  I sent 7 ETH so it's about $700 worth of ETH as I write this.

Oh, and I know I screwed up. I accept responsibility for that. I'm just kinda fascinated actually that they operate the way they do.


Thanks!

Hen