Serious Sportsbet problem, they paid 38.32 LTC to the wrong address - page 2.

davis196

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Quote

I use a trezor one cold wallet, and I have verified my pc and they do not have any type of malware. I think that since they are manual withdrawals, sometimes they cannot be 100% infallible, I repeat that I have no reason to falsely accuse them, since I was earning and receiving withdrawals very quickly from them, what I ask for is an investigation on their part in this manual payment

I guess that it was a mistake from their side, but they will never admit.
You have two options:
1.Give up and move on. You will most likely never get those coins.
2.Hire a lawyer and sue them. This will take lots of time and money(probably even more money than the amount, which you have lost from this transaction).
Arguing with their customer support seems pointless. They will never admit that they have made a mistake. Maybe this is yet another way for the crypto casinos to scam their customers(even though I haven't heard about such story in the past years).
It would be really hard to prove your point in court.
Never accumulate big amounts of cryptocurrencies in a crypto casino and never leave them in your casino account.

AHOYBRAUSE

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Quote from: Little Mouse on August 22, 2023, 10:50:47 PM

Quote from: AHOYBRAUSE on August 22, 2023, 10:40:08 PM

But great post here. Smh.

Stop editing post. I barely do 25 per week. In fact, I barely have done 15 per week since I have joined yomix. Feel free to check out.

LOL, whatever.
I don't want to fight with you. I just pointed out that what you wrote makes no sense because you can't compare 2 totally different things. Anyway, you do you.

Have a good one.

Little Mouse

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Quote from: AHOYBRAUSE on August 22, 2023, 10:40:08 PM

But great post here. Smh.

Stop editing post. I barely do 25 per week. In fact, I barely have done 15 per week since I have joined yomix. Feel free to check out.

AHOYBRAUSE

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Quote from: Little Mouse on August 22, 2023, 10:18:40 PM

Quote from: Yogee on August 22, 2023, 07:09:43 PM

Have you asked the Trezor support about this? Maybe your receiving address was actually changed and that's what you copied and posted in the Sportsbet's withdrawal page. I think they have that as an added privacy and security feature on the wallet so it's harder to track your activities on the blockchain.

This doesn't make sense at all. In any such case, OP could see his balance on his trezor wallet regardless of which address he used to receive the fund. All the balances will be displayed in his trezor. I don't think it's the mistake here from OP.

Quote from: AHOYBRAUSE on August 22, 2023, 08:55:53 PM

I mean if it was a scam the people behind it would have already moved the coin. But all 38 ltc are sitting on the address and are unspent. They wouldn't be if it was a scam.

How do you know that? Mtgox hacker is holding almost ~80k Bitcoin since 2011, in the same address. Never touched until now.

Quote

Now the question is, where did he copy this address and where does he have the keys? Just trace back your moves and you will find a solution, sp.io support can't do anything now, they did their part buy sending those coins out.

Either a clipboard hack or possibly OP has so many wallets that he forgot which one he used.

Lol, you seriously want to compare this with a 80k btc heist where fbi and police all over the world is involved, hahahaha.
Get serious!
Of course the hacker is afraid to move the mt gox funds, because if he does he will most likely get caught.

But great post here. Smh.

Little Mouse

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Quote from: Yogee on August 22, 2023, 07:09:43 PM

Have you asked the Trezor support about this? Maybe your receiving address was actually changed and that's what you copied and posted in the Sportsbet's withdrawal page. I think they have that as an added privacy and security feature on the wallet so it's harder to track your activities on the blockchain.

This doesn't make sense at all. In any such case, OP could see his balance on his trezor wallet regardless of which address he used to receive the fund. All the balances will be displayed in his trezor. I don't think it's the mistake here from OP.

Quote from: AHOYBRAUSE on August 22, 2023, 08:55:53 PM

I mean if it was a scam the people behind it would have already moved the coin. But all 38 ltc are sitting on the address and are unspent. They wouldn't be if it was a scam.

How do you know that? Mtgox hacker is holding almost ~80k Bitcoin since 2011, in the same address. Never touched until now.

Quote

Now the question is, where did he copy this address and where does he have the keys? Just trace back your moves and you will find a solution, sp.io support can't do anything now, they did their part buy sending those coins out.

Either a clipboard hack or possibly OP has so many wallets that he forgot which one he used.

AHOYBRAUSE

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Quote from: Yogee on August 22, 2023, 07:09:43 PM

Quote from: saoriKido on August 22, 2023, 03:55:46 AM

I use a trezor one cold wallet, and I have verified my pc and they do not have any type of malware.

Have you asked the Trezor support about this? Maybe your receiving address was actually changed and that's what you copied and posted in the Sportsbet's withdrawal page. I think they have that as an added privacy and security feature on the wallet so it's harder to track your activities on the blockchain.

Yeah he should definitely ask.
I mean if it was a scam the people behind it would have already moved the coin. But all 38 ltc are sitting on the address and are unspent. They wouldn't be if it was a scam.

https://live.blockcypher.com/ltc/address/MTiJxudm8tTcCrLwwNsykcRaUGoHjMFaAs/

Now the question is, where did he copy this address and where does he have the keys? Just trace back your moves and you will find a solution, sp.io support can't do anything now, they did their part buy sending those coins out.

Yogee

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Quote from: saoriKido on August 22, 2023, 03:55:46 AM

I use a trezor one cold wallet, and I have verified my pc and they do not have any type of malware.

Have you asked the Trezor support about this? Maybe your receiving address was actually changed and that's what you copied and posted in the Sportsbet's withdrawal page. I think they have that as an added privacy and security feature on the wallet so it's harder to track your activities on the blockchain.

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Quote from: saoriKido on August 22, 2023, 03:40:24 AM

Hello, sorry that I only registered to warn of this problem that I had today with Sportsbet.io I won a live bet of 38.32 LTC, I proceeded to request a withdrawal, which was pending for a while, until it was approved, but I was surprised that it was paid to an unknown address that did not belong to me, I wrote to the chat and they said that they cannot be held responsible because the money has already left them and the problem is mine, so is it possible that they can pay the direction they want and just wash their hands?

Unfortunately it is a drawback of the anonymity of cryptography, and it is your word against mine, I have been earning about $4000 in the last few weeks with withdrawals without problems, and there is no reason for me to want to trouble them if they have already paid me. I would like you to recommend a solution, Sportsbet has only washed its hands, and they probably believe that they are infallible by copying and pasting addresses, I only ask that they investigate it, I leave the transaction id and the LTC address where my money was paid:
ID: 29d6872171596eac7edf443da01a5b0e5fcd879c11655e11c83d738e82d32f5a

LTC address: MTiJxudm8tTcCrLwwNsykcRaUGoHjMFaAs

This kind of accusation would be considered out to be legit and considerable if you do post up some screenshots.
You should really be showing off that withdrawal request or history because if you have input up an address then that would be final and knowing sportsbet reputation and popularity then they wont really be
scamming out that almost 39 LTC of yours. Also, on the time that you do make out some request then it would be impossible that you wont really be noticing out that change address even into that
processing times on which if you have seen that the address isnt yours, then you can immediately ask out for it to be canceled. It is really that hard to believe out such claims considering that
we are the only ones who would really be inputting those addresses on the time that we do make out such request.

notblox1

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It is impossible for Sportsbet to make mistake for any withdrawal, because they always ask you to enter address before each withdrawal.
User is the one who needs to copy and paste address correctly, and they even tell you to check withdrawal wallet address before making any transactions.
Try to search again addresses that received coins in your Trezor Suite software, and make sure you dont have some malware on your system.

Mahdirakib

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Quote from: saoriKido on August 22, 2023, 09:17:10 AM

I have never admitted that I have provided an incorrect address, if so I would not be complaining.

So, what was the address in which you have requested for the withdrawal? The support has given you the transaction id of a different withdrawal. Was it your another withdrawal from Sportsbet? Some people are addressing your issue as clipboard malware. Perhaps, the error was from your side.

Anyway, here is another format of the address in which the LTC withdrawal was sent "3MWAf2DoBmcBQM53qVtdvyBB9aCqmC81Jk". Does it belong to you? It could be your Bitcoin address.
@jeremypwr, Does Sportsbet support the LTC withdrawal address which starts with '3'?

Little Mouse

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Quote from: jeremypwr on August 22, 2023, 10:09:14 AM

Hi saoriKido,

As unfortunate as it sounds and as others have alluded to, this appears to be a case of human error on your end.
Sportsbet.io successfully processes thousands of withdraws each day; and it's unheard of to suggest they sent your LTC to the wrong wallet.
I'm really sorry this happened to you; next time triple check your wallet address before submitting your withdraw request so this won't happen again.

Thanks for the response here.
I know SB has introduced so many innovative features including the betbuddy which I liked the most. Can't SB allow an option to save an address so people don't get trapped by clipboard malware? This is a part to double check by user but SB can do this optional as the safety of their user fund. Or what about a warning for double-checking the address?

Quote from: dezoel on August 22, 2023, 10:28:19 AM

You should post in their ANN thread here in the forum and also send a personal message to their forum representative to see if they respond or do something to assist you with the matter.

Can't you see the above of your post?

dezoel

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I don't really know how it works if you are confident that you didn't submit a wrong address then they should probably check the records and they should have a snap of when you made the withdrawal request where they can find the address submitted for the withdrawal, if it is your address, it's their fault to send the coins to a wrong address, but if it is a wrong address submitted by you by mistake, then it is totally your mistake and you won't get the money.

You should post in their ANN thread here in the forum and also send a personal message to their forum representative to see if they respond or do something to assist you with the matter. If they refuse to do the investigation, I believe you will just need to move on leaving this behind forever.

jeremypwr

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Hi saoriKido,

As unfortunate as it sounds and as others have alluded to, this appears to be a case of human error on your end.
Sportsbet.io successfully processes thousands of withdraws each day; and it's unheard of to suggest they sent your LTC to the wrong wallet.
I'm really sorry this happened to you; next time triple check your wallet address before submitting your withdraw request so this won't happen again.

pawanjain

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Either @saoriKido is trying to be smart here or he has lost his coins to a copy paste error. @saoriKido did you double check the address when you pasted it on sportsbet.io site ?
Either it is a copy paste error or may be the clipboard virus. If you would have double checked the address before sending the withdrawal request you wouldn't have suffered the loss.

Harkorede

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Quote from: saoriKido on August 22, 2023, 04:32:15 AM

What are you taking about? In the screenshots I show that they have sent my money to an incorrect address, I obtain this address from the txid that they provide me, that does not mean that the address is the one to which I request the withdrawal. If there is any interpretation error, I am using the translator here and in the chat with sportsbet

Do you have any proof of the address you requested the funds too ?

Manual verification from their end doesn't mean they'll copy and paste address to process your withdrawal, all they do is manual verification of bets and accounts, not what address belongs to whom, and after their verification is complete, your is withdrawal processed via GIGO, meaning Garbage In, Garbage Out, so in other words they do not alter your input address, their system is just instructed to pay to that address.

The only means of verification from your end would be a screenshot from your end showing the pending withdrawal with the address that you have provided, because If you're going down the lane of your word vs that of Sportsbet without relevant evidence it wouldn't do your case any good, and from your posts, it's evident you couldn't even be sure that the address didn't belong to you at first.

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Quote from: saoriKido on August 22, 2023, 03:40:24 AM

Hello, sorry that I only registered to warn of this problem that I had today with Sportsbet.io I won a live bet of 38.32 LTC, I proceeded to request a withdrawal, which was pending for a while, until it was approved, but I was surprised that it was paid to an unknown address that did not belong to me, I wrote to the chat and they said that they cannot be held responsible because the money has already left them and the problem is mine, so is it possible that they can pay the direction they want and just wash their hands?

Unfortunately it is a drawback of the anonymity of cryptography, and it is your word against mine, I have been earning about $4000 in the last few weeks with withdrawals without problems, and there is no reason for me to want to trouble them if they have already paid me. I would like you to recommend a solution, Sportsbet has only washed its hands, and they probably believe that they are infallible by copying and pasting addresses, I only ask that they investigate it, I leave the transaction id and the LTC address where my money was paid:
ID: 29d6872171596eac7edf443da01a5b0e5fcd879c11655e11c83d738e82d32f5a

LTC address: MTiJxudm8tTcCrLwwNsykcRaUGoHjMFaAs

Sounds like to me that you most likely could have fallen victim to a clipboard hijacking malware, which was imbedded itself into your system, possibly from downloading files from dubious websites. The malware changes what you paste. So that it pasted a different address. You should always triple check your addresses.

AHOYBRAUSE

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Because of things like this is always tripple check every address I use for withdrawals and at sites that don’t have instant withdrawals I also always screenshot the withdrawal page.

It’s just a little effort but when something goes wrong it can have a big impact.

I don’t have high hope for your case since you say it yourself, it’s your word against theirs, and most likely the mistake comes from your end. Cry

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Quote from: saoriKido on August 22, 2023, 03:40:24 AM

Hello, sorry that I only registered to warn of this problem that I had today with Sportsbet.io I won a live bet of 38.32 LTC, I proceeded to request a withdrawal, which was pending for a while, until it was approved, but I was surprised that it was paid to an unknown address that did not belong to me, I wrote to the chat and they said that they cannot be held responsible because the money has already left them and the problem is mine, so is it possible that they can pay the direction they want and just wash their hands?

This is one of the stupidest scam accusations.

Sportbet.io will not be accountable for the mistake you made which is sending the funds to the wrong address or as you said you entered the wrong address but they send funds to the address you entered right?

So you gifted someone a lot of money today and this is the bitter way to learn.

saoriKido

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Quote from: stadus on August 22, 2023, 09:36:18 AM

Quote from: saoriKido on August 22, 2023, 09:30:09 AM

Quote from: stadus on August 22, 2023, 09:25:01 AM

Quote from: saoriKido on August 22, 2023, 09:17:10 AM

I have never admitted that I have provided an incorrect address, if so I would not be complaining.

How do you explain this?

Quote from: Bureau on August 22, 2023, 04:26:36 AM

https://talkimg.com/images/2023/08/22/MEUBa.png

I don't know how you understand it, I have used a translator because my language is not English and I will probably try to explain that even if I have given a different address copied by mistake, I would know who this address belongs to, but in this case it is totally unknown to me . I don't know if the translator played a trick on me.

Let's assume that your PC has been compromised and that the address you pasted belongs to the hacker. Sportsbet has no business verifying the address; whatever is pasted in the withdrawal address portion will be the address that the system will send to.

I wouldn't be 100% sure, they have automatic payments and others that they call "manual payment", this was one of those. Unless you know exactly how payments work in this company, especially "manual payment", I wouldn't say that they can be infallible when paying, I know of cases of people who have received money in their wallets without knowing the source.

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Quote from: saoriKido on August 22, 2023, 09:30:09 AM

Quote from: stadus on August 22, 2023, 09:25:01 AM

Quote from: saoriKido on August 22, 2023, 09:17:10 AM

I have never admitted that I have provided an incorrect address, if so I would not be complaining.

How do you explain this?

Quote from: Bureau on August 22, 2023, 04:26:36 AM

I don't know how you understand it, I have used a translator because my language is not English and I will probably try to explain that even if I have given a different address copied by mistake, I would know who this address belongs to, but in this case it is totally unknown to me . I don't know if the translator played a trick on me.

Let's assume that your PC has been compromised and that the address you pasted belongs to the hacker. Sportsbet has no business verifying the address; whatever is pasted in the withdrawal address portion will be the address that the system will send to.

Topic: Serious Sportsbet problem, they paid 38.32 LTC to the wrong address - page 2. (Read 545 times)